Cottage a Deliceto

“We booked a room, showed up before checkin time and they were not operating yet for the season. Mistakes happen, so we weren’t too upset as we found a nearby room at Hotel Portobello . The groundskeeper told us to get a refund thru Expedia. Expedia contacted the hotel, the hotel denied our refund. They said we didn’t cancel within the cancelation time frame?? This place is such a scam. I do not recommend unless you want to risk losing your money. ”