Appartamento Signature, 1 letto king, patio (Self Check-in with Virtual Front Desk) | Area soggiorno | Smart TV, servizi in streaming

Recensioni per Kasa Delray Beach South Florida

3.5 out of 5
Kasa Delray Beach South Florida
5660 W Atlantic Ave, Delray Beach, FL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 16 su 27 recensioni" "
Valutazione di 8 - Buono. 3 su 27 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 27 recensioni" "
Valutazione di 4 - Scarso. 1 su 27 recensioni" "
Valutazione di 2 - Terribile. 4 su 27 recensioni" "

9,2/10

Pulizia

8,4/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

craig

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very nice and convenient
Soggiorno di 2 notti a maggio 2024
Risposta di Kasa Delray Beach South Florida, il giorno 10 mag 2024
Hi Craig, Thank you for your positive rating! It's wonderful to hear that you found your stay very nice and convenient. Ensuring our guests' comfort is our top priority, and we're delighted that you enjoyed your time with us. We eagerly anticipate the opportunity to welcome you back for another fantastic stay! Best regards, Team Kasa

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Kasa Delray Beach South Florida, il giorno 27 gen 2024
Hi Mark,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

6/10 Soddisfacente

Alan S

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Bed linens were not comfortable, and poor quality. Bathroom amenities were great!
Soggiorno di 2 notti a novembre 2023
Risposta di Kasa Delray Beach South Florida, il giorno 22 nov 2023
Hi Alan,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed our bathroom amenities! However, we're sorry to learn that the bed linens did not meet your comfort expectations. At Kasa, we strive to provide high-quality accommodations in every aspect of our guests' experience, and it seems we fell short in the area of bedding during your stay.Your input is invaluable to us, and we will look into improving the quality of our bed linens. We are committed to ensuring our guests have a comfortable and enjoyable stay, and your feedback helps us in this mission.If there's anything more you'd like to share or if we can assist you in any other way, please don't hesitate to reach out. We hope to have the opportunity to host you again and provide a more comfortable and satisfying experience.Sincerely,Team Kasa

10/10 Eccellente

Jaclyn

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Great place
My husband stayed here about 13 weeks for work. It was clean, staff was friendly and always helpful. Loved that it had the full kitchen, with washer and dryer in the unit.
Soggiorno di 7 notti a novembre 2023
Risposta di Kasa Delray Beach South Florida, il giorno 18 nov 2023
Hi Jaclyn,Thank you for taking the time to share your wonderful experience at Kasa Delray Beach South Florida. We are delighted to hear that your husband had a great long-term stay with us. Our dedicated staff takes pride in providing clean and comfortable accommodations, and they will be thrilled to know that their friendly and helpful service made a positive impact on your stay. We understand the importance of having a full kitchen and in-unit washer and dryer, and we're glad these amenities added convenience and comfort to your experience. We sincerely appreciate your kind words and look forward to welcoming you and your husband back for another exceptional stay in the near future.Best regards,Team Kasa

10/10 Eccellente

Chase

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I honestly can say I'll never book a hotel again if there is a Kasa available. The privacy is so nice. It's a nice little home away from home
Soggiorno di 5 notti a giugno 2023
Risposta di Kasa Delray Beach South Florida, il giorno 22 set 2023
Hi Chase,We're glad you enjoyed your stay at Kasa Delray Beach South Florida. Providing a private and comfortable experience is what we aim for. Thank you for your kind words and we hope to welcome you back soon.Best regards,Team Kasa

6/10 Soddisfacente

Desiree

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There is no sound insolation at all. This is not the place to say if you are a light sleeper
Soggiorno di 4 notti a maggio 2023
Risposta di Kasa Delray Beach South Florida, il giorno 13 set 2023
Hi Desiree,Thank you for taking the time to provide feedback about your recent stay. We are genuinely sorry to hear that you experienced issues with sound insulation during your visit. We understand how crucial a peaceful and restful environment is for our guests, and we sincerely apologize for any inconvenience this may have caused.If you have any additional comments or suggestions, please feel free to share them with us. Your satisfaction is our top priority, and we are committed to making the necessary changes to enhance your experience.Sincerely,Team Kasa

10/10 Eccellente

John

Mi è piaciuto: Pulizia e comfort della camera
Excellent Place
Place was very clean and close to the pool. Enjoyed the view and the walking path around the complex. I will stay again in the future.
Soggiorno di 4 notti a maggio 2023

2/10 Terribile

Benjamin

Non mi è piaciuto: Comfort della camera
My experience wasn’t good we had a lot of problems every time we had to leave the room because the door sometimes wouldn’t lock so I had to leave the room unlocked sometimes, also the room smell like mold most of the time and on the last day of the stayed we had to check out at 11 and I asked them if my wife can stay a couple hours until I can go pick her up because I was at work and they said NO even if they change me for those extra 2 hours they still said no so I had to leave work and went to pick her up am very disappointed with kasa I wouldn’t recommend it
Soggiorno di 9 notti a maggio 2023

4/10 Scarso

daniel

Mi è piaciuto: Pulizia e comfort della camera
Nightmare Check-in
Very nice property overall. Check-in was a nightmare. First room door was ajar. Feared someone in the room. Left to retrieve luggage and call the help line. Door locked and could not be reopened. Spent an hour with customer service. Unable to enter room. They sent me upstairs to try a different room which was occupied! Tenant obviously aggravated with me trying to enter
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti ad aprile 2023

2/10 Terribile

Shauna

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Worst experience ever had. Want to warn people not to use Kasa at all. This property was very unsafe. Everything done remotely, No way to secure door/unit internally. Had man enter unit and bedroom at 12:45 am somehow had code, luckily left. Someone in empty unit next to me opening drawers, walking through unit, using water, etc. a little later. Tried contacting Kasa immediately, could only email. Two men dressed in black with hoodies over heads running around parking lot looking into and around every car about half hour later. Tried contacting Kasa again. Didn't know if I should call police. No one to talk to. All I could do was email. Kasa rep responded only to email. No one from Kasa called police, only said contacted "property manager" who was supposed to contact me in the morning...never did. Kasa "trust and safety" rep called in morning. They did nothing else. Didn't offer to compensate me, didn't offer to house me at different hotel or location (only empty unit next to me), didn't call police, etc. Told them to make sure all of my personal information was deleted as their reservation confirmation stated would happen automatically. Trust and Safety rep said someone would contact me re that. Only received email wanting me to provide more PII which I would not do. Asked twice for someone to call me...never happened. Also, hadn't received "unique code" and no person to talk to upon check-in except going through phone system and then took very long to get to a person.
Soggiorno di 2 notti ad aprile 2023

2/10 Terribile

Sina

Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The toilet was not working And the janitor entered the room without authorization and we felt super uncomfortable and afraid
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Vicky

Soggiorno di 4 notti ad aprile 2023

10/10 Eccellente

Sabah

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2023

8/10 Buono

Kimberly Ann

8/10 Buono

Yusary

Soggiorno di 3 notti a marzo 2023

10/10 Eccellente

Charlene

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I liked that the property was clean and safe

10/10 Eccellente

martha l

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Great property in a beautiful and quiet place. Surrounded by grass and in front of a little lake. Fully stocked with all you need for a pleasant stay. Great beds and pillows

10/10 Eccellente

Julie, New York

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was the cleanest property I have ever stayed at. The unit had everything we needed and was perfect for our family of 4. Great find for the area.
Soggiorno di 3 notti a settembre 2022

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
They had all the necessary things u could think of…. They even had oil food
Soggiorno di 4 notti ad agosto 2022
Risposta di Team Kasa, il giorno 12 set 2022
Hi Kim, we're glad you enjoyed our amenities, including those we provide in the kitchen. We look forward to having you back on your future travels to Delray Beach!

2/10 Terribile

michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a marzo 2022

6/10 Soddisfacente

Arthur H.

Mi è piaciuto: Pulizia e comfort della camera
Delray condo
One bedroom unit very nice. However, several small items need correcting. Bedroom faced east and did not have black out curtains. Very bright in the morning. Tub extremely slippery, needed mat or non-skid appliques. Temperature control of shower very imprecise. TV not user friendly at all. Could not get any network shows at all. Did have Netflix and Prime Video but could not watch any live shows. Missed the NFL games. If a property is going to have a complicated system, they should provide a written user manual.
Soggiorno di 3 notti a gennaio 2022

10/10 Eccellente

Beth

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is in a great location and in close proximity to many food and shopping options as well as the beach. I will definitely stay here again!
Soggiorno di 3 notti a dicembre 2021
Risposta di Kasa Living, il giorno 28 dic 2021
Beth, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location! Its only a 13 minute straight drive to the the heart of the restaurants and 15 minute drive to the beach. The restaurant scene was on point and delicious! Very spacious place with a great design! We used the gym and the pool a few times when we just wanted to hangout before dinner. They provide all the essentials including 2 beach towels so it helped me not have to over pack. Place also has 2 huge TV: living room and bedroom with more channels then you can ever ask for. This was a great amenity as we were planned a this to be a very relaxing vacation and was great to come home after dinner and be able to chill and watch a movie. Would highly recommend staying here!
Soggiorno di 7 notti a ottobre 2021
Risposta di Kasa Living, il giorno 5 nov 2021
Daniel, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa