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Recensioni per Bluegreen Vacations The Breakers, an Ascend Resort

3.5 out of 5
Bluegreen Vacations The Breakers, an Ascend Resort
61 Chase Ave, Dennis Port, MA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 123 su 242 recensioni" "
Valutazione di 8 - Buono. 72 su 242 recensioni" "
Valutazione di 6 - Soddisfacente. 28 su 242 recensioni" "
Valutazione di 4 - Scarso. 16 su 242 recensioni" "
Valutazione di 2 - Terribile. 3 su 242 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

James

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We enjoyed the property in the room immensely. The staff was excellent and as responsive as they could be. We had to deal with a snafu with Expedia, which affected the quality of our weekend. I had already paid earlier in the month and had to make another payment upon arrival because the original payment was not settled upon. Always best to have that together before your guests arrive. Thank you.
Soggiorno di 2 notti a marzo 2024
Risposta di Aliyah, il giorno 2 apr 2024
Thank you so much for your review! we are happy to hear you enjoyed your stay at our property.

6/10 Soddisfacente

Karen

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Snow and work tools in the way , very dangerous the entrance nobody cleaned ice .
Soggiorno di 2 notti a febbraio 2024
Risposta di luis, il giorno 21 feb 2024
Thank you for taking the time to share your review, Karen . We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Eccellente

sherry

Mi è piaciuto: Servizi
Soggiorno di 2 notti a dicembre 2023
Risposta di Aliyah, il giorno 1 feb 2024
Thank you for your review!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Aliyah, il giorno 1 feb 2024
Thank you for your review!

10/10 Eccellente

Tonda

Mi è piaciuto: Pulizia e personale e servizio
Risposta di Aliyah, il giorno 6 feb 2024
Thank you so much for your review.

10/10 Eccellente

Torri

Soggiorno di 2 notti a dicembre 2023
Risposta di Aliyah, il giorno 1 feb 2024
Thank you for your review!

10/10 Eccellente

MICHAEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

David, Brighton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a lovely condo with a jacuzzi and a fireplace! Plus a view of the ocean. We would love to come here again.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This place was even better than expected. The checkin was fast and friendly, the room was clean, comfortable and quiet with a great view of the ocean. We highly recommend The Breakers.
Soggiorno di 2 notti a settembre 2023
Risposta di Aliyah, il giorno 15 set 2023
Thank you for sharing your kind review! We are thrilled to hear you enjoyed your vacation at our resort. We would be happy to have you stay with us again!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Winter Off Season Escape
Did not know "THE BREAKERS" was actually a large time share property. Since we had the bargain rate, we were banished to one of the far buildings awy from the central building. Had to climb outside stairs to get to room. It snowed and I had to sweep the stairs so wife would not fall. Room was nice with small kitchenette and utensils/dishes/fridge which we utilized.
Soggiorno di 2 notti a febbraio 2023
Risposta di luis, il giorno 28 feb 2023
Thank you for sharing your kind review, We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

2/10 Terribile

Cheryl

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
The room was nice. Check in agent was rude, not helpful and aweful to us
Soggiorno di 2 notti a febbraio 2023
Risposta di luis, il giorno 28 feb 2023
Thank you for taking the time to share your review, Cheryl. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Eccellente

Ricardo

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It was amazing I definitely recommend others to come see the place and enjoy the amazing beach view And peaceful time thank you for everything
Soggiorno di 2 notti a febbraio 2023
Risposta di luis, il giorno 21 feb 2023
Thank you for sharing your 5-star review, Ricardo! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2023
Risposta di luis, il giorno 6 mar 2023
Thank you for sharing your 5-star review, Danielle! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 Buono

STEPHANIE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was such a beautiful king room overlooking the ocean ! So relaxing
Soggiorno di 2 notti a gennaio 2023
Risposta di luis, il giorno 23 gen 2023
Thank you for sharing your review, STEPHANIE. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

6/10 Soddisfacente

Patricia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dry upset that the pool was next door ,we would have to in our car and drive over to it we are elderly and I would not have booked if I had know we had to drive to pool we will never stay there again
Soggiorno di 2 notti a dicembre 2022
Risposta di luis, il giorno 5 gen 2023
Thank you for taking the time to share your review, Patricia. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Eccellente

Janet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, convenient and comfortable accommodations.
Risposta di luis, il giorno 3 gen 2023
Thank you for sharing your 5-star review, Janet ! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 Buono

Sarah

10/10 Eccellente

Kenneth, Grapevine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property right on the beach, perfect for the quiet off season cape. Clean, nicely appointed rooms, friendly staff, way comfy bed. No complaints, will stay again.
Risposta di luis, il giorno 8 dic 2022
Thank you for sharing your 5-star review, Kenneth! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

2/10 Terribile

Judi

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Don't bother....We booked a King size suite with ocean view. Ocean view was down end of parking lot windows did not open. Couch & chairs in room filthy. Hairs in the jacuzzi & bath tub. Parking lot is a joke to pay & pull in and out of. The whole lot is for small cars! Just be sure to get the room your booked, we didn't then they claimed there was no other rooms available. Also, rubber pad on the bed - talk about sweaty. I took that off and used two fitted sheets to be sure it was clean enough. You can not adjust the A/C below 69. The one thing I will say is the king size bed was conferrable the second night after I figured out the rubber mattress pad. Honestly stay somewhere else. Pelham house is great (they were booked for a wedding) in the same area. Good Luck - the pictures are a scam. You don't not end up where you think you are staying.
Risposta di luis, il giorno 11 nov 2022
Thank you for taking the time to share your review, Judi. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

6/10 Soddisfacente

Neil, Dedahm

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It is on the beach and close to restaurants
Soggiorno di 2 notti a ottobre 2022
Risposta di luis, il giorno 19 ott 2022
Thank you for sharing your kind review, Neil! We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

4/10 Scarso

Stephen

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
Never Again!!
To begin with there was no early check in. Not even 15 prior to 4pm. And the receptionist was very adamant about that after me waiting for 1.5 hours and finnaly getting in at 4:15pm The unit I checked into required climbing up a spiral staircase to the bedroom area with no bathroom, so if one needs to use the bathroom at all at night climbing up and down the staircase is a pain. I'm sure other units managed by the same group have better accommodations. But these style units are not worth staying at. Also, the bathroom was tiny. I had to use the kitchen table to store most everything.
Soggiorno di 2 notti a ottobre 2022
Risposta di luis, il giorno 17 ott 2022
Thank you for taking the time to share your review, Stephen. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nice and clean great location
Soggiorno di 2 notti a maggio 2022
Risposta di luis, il giorno 10 giu 2022
Thank you for sharing your review, Gary. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

10/10 Eccellente

Virginia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location! Room very clean! Highly recommend this resort.
Soggiorno di 2 notti a maggio 2022
Risposta di Dori, il giorno 10 mag 2022
We are so happy to hear you enjoyed your vacation at The Breakers, Virginia. We would be happy to have you stay with us again!

10/10 Eccellente

Loren

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was beautiful and quiet. Beach was a definite plus. Easy access to food and shops. Everyone was super friendly. Cant wait to come again.
Soggiorno di 2 notti ad aprile 2022
Risposta di luis, il giorno 12 apr 2022
Thank you for sharing your 5-star review, Loren! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

4/10 Scarso

Hollie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The bed seemed like a full and not a queen. The bed felt like sleeping on a hard surface, it truly was the most uncomfortable mattress I have ever slept on. The heat kicking on all night long was very loud. There was a note on the cabinet about washing the dishes before use, but there was no dish soap to wash them.
Soggiorno di 2 notti a marzo 2022
Risposta di Dori, il giorno 29 mar 2022
We appreciate you taking the time to share your insight with us, Hollie. We would like to extend a sincere apology regarding the issues you experienced. We will share your feedback with our team.

8/10 Buono

Wade

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Satisfied.
Just a quick weekend get away and the lodging was awesome. Great room and the employees were great. The indoor pool had some issues but other then that I was very satisfied. Def would stay there again
Soggiorno di 2 notti a marzo 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 8 mar 2022
We appreciate you sharing your review, Wade. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient
Soggiorno di 2 notti a febbraio 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 4 mar 2022
Thank you for your feedback, John!

10/10 Eccellente

Rachael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous!
Another fabulous stay. We love it. The cleanliness and accommodation is outstanding. The view and amenities cannot be beaten! We will be back again soon!
Soggiorno di 3 notti a febbraio 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 4 mar 2022
We appreciate you sharing your review, Rachael. We are glad to hear you enjoyed your vacation at Breakers resort. We would be happy to have you stay with us again!

10/10 Eccellente

Dianne

Viaggio di coppia
The staff was so friendly and helpfull. Very clean.
Soggiorno di 2 notti a febbraio 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 4 mar 2022
We appreciate you sharing your review, Dianne. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 Buono

Earl

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Full kitchen with everything you need to eat and drink. Didnt get the size bed I expected.
Soggiorno di 2 notti a gennaio 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 4 mar 2022
We appreciate you sharing your review, Earl. We are glad to hear you enjoyed your vacation at our Breakers resort and apologize for any issue with the bed size you experienced. We would be happy to have you stay with us again!

10/10 Eccellente

Myrna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2022
Risposta di Bluegreen Vacations Rentals Team, il giorno 4 mar 2022
We appreciate you sharing your review, Myrna. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 Buono

Elaine

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 3 dic 2021
Thank you for sharing your feedback.

6/10 Soddisfacente

Sheila, Bedford

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
The unit was a condo. Upkeep was either not done or done poorly. The walls between the unit were not soundproof and we could hear the people talking in the next door unit. It seems as though someone was moving furniture upstairs and it lasted over three hours! Many unit available in the area that seemed to be available. I would suggest that you look at other before staying at this resort.
Soggiorno di 2 notti a novembre 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 3 dic 2021
Thank you for sharing your review, Sheila. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

10/10 Eccellente

Anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room, really like a small apartment, was lovely, extremely clean and comfortable. Wonderful to be on the beach. Can't wait to go back.
Soggiorno di 3 notti a settembre 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 29 set 2021
Thank you for sharing your kind review, Anne. We're happy to hear you enjoyed your stay at our Breakers property. We would love to have you stay with us again soon!

6/10 Soddisfacente

Shahram

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Place was dirty and smelled
Soggiorno di 3 notti a settembre 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 29 set 2021
Thank you for sharing your review, Shahram. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 Scarso

Tiffany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would not recommend the Breakers based on our stay. There are 2 buildings- one is waterfront, and the other is across the street (where we were). The location itself wasn’t an issue, but the room layout was. The room we stayed in (described as “1 Queen Bed, Non Smoking (Efficiency)”) had a bizarre layout with a spiral staircase leading up to the bedroom. The kitchenette, bathroom, and living room are on the main/entry level. So, if you have to use the restroom in the middle of the night, you climb down a spiral staircase to get there. Also, the AC is on the lower level, and does not make its way upstairs - it was uncomfortably hot in the bedroom, even though it was only in the 70s outside (and maxed out AC downstairs). We were very disappointed, and asked if we could move, even pay for an upgrade. However, since this is actually not a hotel, but a timeshare, they couldn’t help us, and it was beyond the refundable cancellation with Expedia, so we just had to make the best of it (by spending our time going out). Also, the furnishings were tired (esp. the living room), the bathroom sink didn’t have hot water (had to wash hands in kitchenette sink), and ants in the kitchen (though we had no food). The positives: the staff was friendly/professional, close to the beach, and clean overall. Positive reviews must be for other rooms/buildings. I suggest updating the description to mention the spiral staircase in these units, since this is not physically easy for everyone.
Soggiorno di 3 notti ad agosto 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 29 set 2021
Thank you for sharing your detailed review, Tiffany. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Totally misleading property. It shows a picture of being on the beach with a pool overlooking the ocean. We received a room across the street, with not enough parking near our room (had to walk a distance), room was not clean (had room key and trash from prior guest - not cleaned during COVID - really!), was given an accessible room with non-standard shower, no full size fridge or kitchen as described, TV in living did not work (never came to fix even after calling), TVs are small. Not worth the $275 /night. Staff was dismissive upon check-in when I asked why we were across the street and not on beach as described upon booking. Maya said to call another company - she could do nothing about it. Very misleading - will not stay here again.
Soggiorno di 3 notti a luglio 2021

6/10 Soddisfacente

William

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok but not up to expectations
The staff was great. They checked us in early. The property however has seen better days. It was clean in our room but so old and dated. Property around unit was messy and not weeded or groomed.
Soggiorno di 2 notti a giugno 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a 2 bedroom "apartment". It was very spacious and clean; beds were extremely comfortable. The property is located on the beach and has a outdoor heated swimming pool. We used the pool since the beach is very narrow, there are no chairs, and water was still cold this time of the year. Overall we had a great time and would definitely stay there again.
Soggiorno di 4 notti a giugno 2021

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved it
Amazing location and beautiful property
Soggiorno di 2 notti ad aprile 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 14 apr 2021
Thank you for sharing your kind review, Richard. We are happy to hear you enjoyed your stay at our Bluegreen Vacations The Breakers property.

10/10 Eccellente

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great beach getaway!
Covid protocols in place with temperature check at check-in. The staff was friendly and efficient. Loved the room, only had a couple very minor issues. We had a great view and there was a path down to the beach. We would definitely stay again and I keep getting asked for the hotel name based on photos I posted. Happy to recommend this property!
Soggiorno di 2 notti a marzo 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 10 mar 2021
We appreciate you sharing your review, Kimberly. We are glad to hear you enjoyed your stay at Breakers property. We would be happy to have you stay with us again!

6/10 Soddisfacente

Michelle

Mi è piaciuto: Personale e servizio
Not as advertised..
The room was nothing like i saw in the pictures . It looked beautiful online but the actual room was not great at all. Minimal cleaning was done. I spent a lot of money for a room that was clearly misadvertised. Not sure what room they used for the photos but the one we were in was NOT it!
Soggiorno di 2 notti a febbraio 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 23 feb 2021
Thank you for taking the time to share your review, Michelle. We will be sharing your insight with our team.

8/10 Buono

Greg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 15 feb 2021
Thank you for sharing your feedback, Greg.

10/10 Eccellente

william

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2021
Risposta di Bluegreen Vacations Rentals Team, il giorno 19 gen 2021
Thank you for the 10 out of 10 William, we appreciate it!

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2020
Risposta di Bluegreen Vacations Rentals Team, il giorno 29 dic 2020
Thank you for sharing your feedback.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2020
Risposta di Bluegreen Vacations Rentals Team, il giorno 29 dic 2020
Thank you for the 5 star rating.

8/10 Buono

Norbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great time accommodations was excellent
Soggiorno di 2 notti a dicembre 2019
Risposta di Customer Care, il giorno 7 gen 2020
Thank you for your review, Norbert!

10/10 Eccellente

Vivian, New Boston

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms we stayed in were immaculately clean and well stocked with all the items we needed for our stay.. The rooms were beautiful and amenities of outdoor and indoor pool was nice option for November weather. The rooms were so comfortable we never minded coming back after a day of sightseeing.. The staff went beyond to assist us with information about the property and questions we asked. Would highly recommend a stay here. Can't wait to come back.
Soggiorno di 3 notti a novembre 2019
Risposta di Customer Care, il giorno 7 gen 2020
Thanks for sharing your review with us, Vivian. We are pleased to learn that you enjoyed your overall stay with us! We would love to have you again soon!

8/10 Buono

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice, right on the beach. The staff were excellent to deal with. Room was spacious and nice. They were measuring the kitchen area while I was there. Hopefully to make it a little larger, which is needed. The only problem I had was low phone reception, and if someone tried to call through the switchboard, they said they had no way to transfer the call with their current system. Not good for people that have to stay in touch with the world.
Soggiorno di 4 notti a novembre 2019
Risposta di Customer Care, il giorno 9 dic 2019
Thank you for sharing your review with us, George. We are happy to hear that you enjoyed your accommodations and the excellent customer service at The Breakers on the Ocean. We appreciate your insight and will be sharing with your team. We would be delighted to have you stay with us again!