- Mi è piaciuto:Pulizia e personale e servizio
- Non mi è piaciuto:Servizi
The property has the most fantastic gardens, oozing tranquility and peaceful atmosphere and is right on the beach. It also has two sparkling clean pools of a generous size, staff are very friendly and helpful. our villa (Kayu) was large, with fridge. microwave, good aircon, comfy bed, kettle...but no cutlery, bottle opener, glasses, bowls...just a couple of plates. Drainage in the kitchen sink was very slow, toilet cistern required fiddling for the water to fill up, and for the first three days there was a bad smell in our villa (and in the one next door to us, too - the villas opposite us were ok). In fairness, we believe the smell originated from a (sewerage?) pipe behind the hotel - the hotel's solution was to hang air fresheners in front of the air conditioner and the fan. Eventually the smell disappeared. Buffet breakfast was disappointing: lacking variety/choice: by way of fruit there was only melon and pawpaw (despite mango, pineapple and banana being in season); only balinese coffee and tea, no cereal or yoghurt; only toast bread and 1 type of jam (same every day); you could get 2 eggs any style , but only plain omelette and plain pancake; there was also fried rice; We will probably be back, because the grounds were just so spectacularly beautiful and peaceful, the location perfect, and the staff super friendly...and now that we know the weak points (breakfast) we can plan for that, and stock up/supplement the meager fare or go elsewhere.