Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 216 su 853 recensioni" "
10 - Eccellente
216
Valutazione di 8 - Buono. 245 su 853 recensioni" "
8 - Buono
245
Valutazione di 6 - Soddisfacente. 144 su 853 recensioni" "
6 - Soddisfacente
144
Valutazione di 4 - Scarso. 124 su 853 recensioni" "
4 - Scarso
124
Valutazione di 2 - Terribile. 124 su 853 recensioni" "
2 - Terribile
124
7,2/10
Pulizia
7,6/10
Personale e servizio
6,6/10
Servizi
6,6/10
Condizioni e dotazioni della struttura
6,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Jacquelyne
Viaggio di coppia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I likes that the elevator worked, there room was beautiful and their beds were comfortable
Jacquelyne
Soggiorno di 1 notte a maggio 2024
Risposta di mike, il giorno 13 mag 2024
Hi, Jacquelyne.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.We are converting the bathtub to shower room now.I also planned to change the carpet on hallways, upgrading the lobby, adding more lights back of parking lot feeling more secure the promise, and breakfast area. Finally, I plan to remodel the breakfast area, lobby tile, paint in the room and hallways again, counter, and elevator. The schedule for the renovation of the elevator is posted at last because of the possible damages inside. But I will talk with other construction people to find possibility to renovate earlier than scheduled.It will take time to finish all of these. But We will continue the upgrade renovation.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future. Sincerely, Mike Lee/ Manager La Quinta Inn HendersonWe're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Soddisfacente
Tara
12 mag 2024
Non mi è piaciuto: Pulizia
Tara
Soggiorno di 2 notti ad aprile 2024
Risposta di mike, il giorno 13 mag 2024
Hi, Tara.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.We are converting the bathtub to shower room now.I also planned to change the carpet on hallways, upgrading the lobby, adding more lights back of parking lot feeling more secure the promise, and breakfast area. Finally, I plan to remodel the breakfast area, lobby tile, paint in the room and hallways again, counter, and elevator. So far for the last year, we changed mattresses, paint at hallways with stairs, door lock, windows, and curtain in all of rooms. It will take time to finish all of these. But We will continue the upgrade renovation.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future. Sincerely, Mike Lee/ Manager La Quinta Inn HendersonWe're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Buono
Wesley, Fort Collins
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wesley
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Angelo
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is perfect
Angelo
Soggiorno di 1 notte a maggio 2024
8/10 Buono
J
Viaggio di coppia
28 apr 2024
Mi è piaciuto: Personale e servizio e servizi
It's was very nice just they had a bad sewage smell in the room we stayed in it was nice for the most part.
J
Soggiorno di 1 notte ad aprile 2024
6/10 Soddisfacente
Robert, Portland
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Robert
Soggiorno di 1 notte ad aprile 2024
Risposta di mike, il giorno 29 apr 2024
Hi, Robert.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.We are converting the bathtub to shower room now.I also planned to change the carpet on hallways, upgrading the lobby, adding more lights back of parking lot feeling more secure the promise, and breakfast area. Finally, I plan to remodel the breakfast area, lobby tile, paint in the room and hallways again, counter, and elevator. So far for the last year, we changed mattresses, paint at hallways with stairs, door lock, windows, and curtain in all of rooms. It will take time to finish all of these. But We will continue the upgrade renovation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GMWe're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
10/10 Eccellente
Rick
Viaggio di gruppo
14 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Great staff! Very helpful, friendly and accommodating
Rick
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Omar
Viaggio con la famiglia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service, its my favorite Hotel in Denver.
Omar
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Amanda
11 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Amanda
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Jose juan
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buen servicio
Jose juan
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Ann
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ann
Soggiorno di 1 notte ad aprile 2024
2/10 Terribile
Damion
5 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Damion
Soggiorno di 1 notte a marzo 2024
Risposta di mike, il giorno 6 apr 2024
Hi, Damion.This is Mike Lee/GM at La Quinta Inn Henderson. Your reservation marked as 'No-Show reservation with non-cancellable and non-refundable condition.Is there any issue we need to know for your reservation?If you let us know what was a problem on your reservation, please let me know, so we can adjust any problem or issues.Thank you for your review!Mike Lee4-6
10/10 Eccellente
Israel
2 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
R
Israel
Soggiorno di 1 notte ad aprile 2024
2/10 Terribile
Tara
Viaggio di gruppo
30 mar 2024
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I honestly want someone to contact me. We found a bag of crack or some kind of drug in our room after being on there for 3 nights. Cleaning staff was in daily and maintenance was one day for our loud heater. Dumped the drugs. Took pictures. While staying there we were also called every morning at 3 am. So know we are thinking the people before us are watching us. Very scary. Crack pipe outside motel for 3 days. I have pictures also. Like this is serious. A child could have been in there next. Fentanyl can kill anyone who even touches the bag. The manager Mike was called because I didn’t want to leave without him knowing. He could have cared less. I did not sleep. And had to drive 14 hours home. I asked for a refund. He didn’t find it to be a reason to give me a refund. First. I paid a hotel so I could sleep. Heater was so loud. I even tipped the maintenance man but it was not fixed. Calls at 3 am. Drugs in room. They did not care. It’s too bad because honestly it was an alright motel. But my safety and others should be highest priority. Like would they have called the cops on me upon cleaning the room or would the next person find it. Who knows. I want to be contacted.
Tara
Soggiorno di 3 notti a marzo 2024
Risposta di mike, il giorno 31 mar 2024
Dear Tara,Thank you for choosing the La Quinta Inn Henderson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Once I came to La Quinta Inn Henderson, I found you already checked out.I asked front desk clerk, Ms. Amy, whether you called the officer and where is the bag and anything inside the bag you found in the room.Ms. Amy told me you flushed out to toilet for the tablet and you took the bag, without calling the officer.You told me you took the pictures for the bag. Could you please email or text me those pictures?I wished to call the officer to report and investigate it. But I couldn't call the officer because I didn't have any evidence to show the officer.Once you send those pictures, I will report to the officer and hope to investigate the material inside the bag by the officer.Also, you said that someone called your room at 3 AM everyday during your stay. Since none of front desk clerk calls to the guest room without reason, you should either call the officer or let us know to find who was calling your room right after you got a phone call from stranger.And then, the officer could trace the phone call record, not by us.The noisy from A/C unit is coming from the fan. I will try to replace it first within a week.Your feedback from your stay on March 27 to 30 will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,Mike Lee/ ManagerLa Quinta Inn Henderson
10/10 Eccellente
Anna
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Anna
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Maria
25 mar 2024
Maria
Soggiorno di 1 notte a marzo 2024
2/10 Terribile
Susana
25 mar 2024
Susana
Soggiorno di 1 notte a marzo 2024
Risposta di mike, il giorno 18 apr 2024
Hi, Susana.I checked your reservation, and it marked as 'No-Show' reservation.We have nothing can do for you if your reservation marked as 'No-Show' and it was non-cancellable and non-refundable reservation.I hope we serve you better in your next reservation.Thank you for your reservation!Mike Lee/GM
10/10 Eccellente
Jose
Viaggio di lavoro
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good
Jose
Soggiorno di 7 notti a marzo 2024
8/10 Buono
Ericka
24 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was nice, clean and quiet, I enjoyed the pool, I liked the free breakfast and, it's right next to a gas station, very convenient
Ericka
Soggiorno di 3 notti a marzo 2024
8/10 Buono
Emily
Viaggio di coppia
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good! A little inconvenient with where it’s at but great prices and still a cute little place to stay
Emily
Soggiorno di 2 notti a marzo 2024
10/10 Eccellente
Hilda
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hilda
Soggiorno di 1 notte a marzo 2024
2/10 Terribile
Carolina
Viaggio di coppia
8 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not like usual la Quinta, it looks like they were renewing it which is not a bad thing but it made everything seem dirty. I could hear full convo from next door room. After checking out they tried charging $500 of “damages” that were not real. We called and the guy didn’t even know what to make up apparently some window screen was broken or missing which who even touches that? We didn’t even feel comfortable there much less going to be touching around! When the 500 didn’t go through they made tiny charges until they took all they could from our checkings thankfully it wasn’t much! But still sketchy like just why????
Horrible experience don’t recommend!
Carolina
Soggiorno di 1 notte a marzo 2024
Risposta di Mike, il giorno 8 mar 2024
Hi, Carolina.As I already explained you on March 3, 2024.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.I got a notice of damaged the screen of window from housekeeper for the room you stayed ,Room # 309, in the morning of March 3. And I checked and took pictures for the damage of window screen.Once I found the any damage n the room, I must make a charge for the repair or replacement of the damaged items under the policy of the damage compensation.Therefore, we can keep this place under brand standard.However, I only can charge 220.00 which was less than a half of the cost of replacement the screen because of the short fund on your credit card which registered on your reservation for incidental charge.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Thank you very much for your comments again!Mike Lee/GM3-8
10/10 Eccellente
Jose
Viaggio con la famiglia
7 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Jose
Soggiorno di 1 notte a marzo 2024
8/10 Buono
Jack
4 mar 2024
Jack
Soggiorno di 3 notti a marzo 2024
10/10 Eccellente
Yuliet
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yuliet
Soggiorno di 2 notti a marzo 2024
8/10 Buono
Michelle
Viaggio con animali domestici, Viaggio con la famiglia
23 feb 2024
Mi è piaciuto: Personale e servizio
This hotel was a good price just outside of Denver. There is not a lot around this property but it is right off the expressway making this a good choice for travelers.
Michelle
Soggiorno di 1 notte a febbraio 2024
2/10 Terribile
Christopher
Viaggio con la famiglia
20 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Christopher
Risposta di mike, il giorno 21 feb 2024
Hi, Christopher.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.Your reservation was nonrefundable reservation even you checked out earlier than scheduled check out day.I knew you asked Expedia for the refund claiming there was a bedbug in the room and when Ms. McKanzie from Expedia called me yesterday she tole me she had the pictures showing bedbugs received from you.I gave my email address and asked her to email me. But I didn't have yet. So, I called Expedia and here is case number for this claim because I didn't see any sign of bedbug in the room before 1 year and after where you stayed one night. Case # is124319633.I am waiting Expedia's investigation result now.I hope Expedia report to you too.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM2-21-2024
4/10 Scarso
Wally
Viaggio con la famiglia
14 feb 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Wont stay ever again. Its an industrial area. Lots of truck traffic, no place to eat. Hotel run down....not exceptionally clean.
Wally
Soggiorno di 1 notte a febbraio 2024
Risposta di mike, il giorno 14 feb 2024
Hi, Wally.Hi, Gary.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.We have a list of restaurants for free delivery food service and there are a lot of restaurants within 2 mil radius from us. And i am sorry that we are located just side of I-76 and this highway is busy high way.We are converting the bathtub to shower room now.I also planned to change the carpet on hallways, upgrading the lobby, and breakfast area. Finally, I plan to remodel the breakfast area, lobby tile, paint in the room and hallways again, counter, and elevator. So far for the last year, we changed mattresses, paint at hallways with stairs, door lock, windows, and curtain in all of rooms. It will take time to finish all of these. But We will continue the upgrade renovation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
10/10 Eccellente
Vanessa
Viaggio con famiglia e bambini piccoli
14 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great, staff was overall amazing and the cleaning staff amazed me as I stayed 2 nights.
Vanessa
Soggiorno di 1 notte a febbraio 2024
4/10 Scarso
Gary
Viaggio con animali domestici, Viaggio con la famiglia
13 feb 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This hotel is advertised as "pet friendly", however, no place on their website does it say there is a $25 fee for a dog. This is misleading and maybe false advertising. The place is run down and needs maintenance and remodel. No carpet in the rooms... just broken plastic flooring. The ice machine denseness ice cubes that have black dirt particles frozen in the cubes.
Gary
Soggiorno di 1 notte a febbraio 2024
Risposta di mike, il giorno 14 feb 2024
Hi, Gary.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.Our pet fee policy is same as all other Wyndham franchise hotels because we adopted the pet fee policy from Wyndham pet fee policy in amount of per fee and maximum pet fee change amount, etc..Also, the pet fee charge amount posted to all other reservation office as well as our front desk.The pet fee policy from Expedia's side should posted our pet fee policy too. I will double check again.We are converting the bathtub to shower room now.I also planned to change the carpet on hallways, upgrading the lobby, and breakfast area. Finally, I plan to remodel the breakfast area, lobby tile, paint in the room and hallways again, counter, and elevator. So far for the last year, we changed mattresses, paint at hallways with stairs, door lock, windows, and curtain in all of rooms. It will take time to finish all of these. But We will continue the upgrade renovation.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
10/10 Eccellente
Kristal
13 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service, quick and easy. Front desk guy was really nice. And also the breakfast lady that morning of 2/12!
Kristal
Soggiorno di 1 notte a febbraio 2024
10/10 Eccellente
Yasminka
Viaggio con animali domestici
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you kindly for the staff for always being so kind accommodating patient and understanding. They are incredible and their hospitality is out of this world. You’re team is incredibly outstanding. Thank you kindly
Yasminka
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Yasminka
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property
Yasminka
Soggiorno di 2 notti a gennaio 2024
2/10 Terribile
Esteban
Viaggio con la famiglia
3 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I Would like to submit a complaint.
Esteban
Soggiorno di 1 notte a febbraio 2024
Risposta di Mike, il giorno 5 feb 2024
Hi, Esteban.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.The room you stayed #105 remodeled shower room recently and the construction worker didn't knew the one of washer was broken. Once I had a report of leaking water through the wall, I and he checked all water line and found a broken washer at the end of faucet. It caused the leaking inside the wall and came to the floor. However, he all fixed right away and no further water leaking reported.I tried to refund a half of your room charge. But you made this reservation with Expedia's virtual card.So, I emailed you I will give 50% discount for your next visit. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM2-5-2024
8/10 Buono
Karen
Viaggio con la famiglia
25 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Location for our needs
Clean hotel in good location to reach downtown Denver in 15 minutes. We attended the National Western Stock Show downtown so getting there easily was important. The only real complain I had was a minor one. There were 3 of us in the room and the first night we asked for a third towel and received it, but when replacement time came there were only two replaced for three used. Not very observant but really not a big deal either. Otherwise it was good!
Karen
Soggiorno di 4 notti a gennaio 2024
4/10 Scarso
Adrian
Viaggio di coppia, Viaggio con la famiglia
24 gen 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lugar sumamente sucio, poco o casi nulo personal. Por una mínima diferencia existen mejores opciones.
Adrian
Soggiorno di 1 notte a dicembre 2023
Risposta di Mike, il giorno 24 gen 2024
Hi, Adrian.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service, especially with housekeepers.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.We will try to clean every point making all clean possible. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
10/10 Eccellente
Sergio
19 gen 2024
Sergio
Soggiorno di 1 notte a gennaio 2024
8/10 Buono
Colleen
Viaggio con la famiglia
12 gen 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Room looked clean but behind nightstand was barbie clothes, food wrappers and little red gummie candy. I picked up what I could find.
Colleen
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Barbara
Viaggio con famiglia e bambini piccoli
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As expected
Barbara
Soggiorno di 2 notti a gennaio 2024
10/10 Eccellente
Yasminka
9 gen 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Yasminka
Soggiorno di 3 notti a gennaio 2024
2/10 Terribile
Joseph
7 gen 2024
Joseph
Soggiorno di 1 notte a dicembre 2023
Risposta di mike, il giorno 8 gen 2024
Hi, Joseph.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.However, you violated our smoking policy by smoking inside the room and damaged more than 10 towels with all kind stains and pink stains all over mattress covers(2ea). That was a main reason we refused you to further stay and I couldn;'t charge any on your credit card you provided for incidential charge by short of fund.I have no reason why I refuse you to serve if you keep clean and no damage the property items. I knew you gave us 100% satisfaction review on Christmas day. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
10/10 Eccellente
Gabriel
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Right off the highway. Still mostly silent even with a full lot.
Gabriel
Soggiorno di 2 notti a gennaio 2024
2/10 Terribile
Joseph
5 gen 2024
Joseph
Soggiorno di 1 notte a gennaio 2024
Risposta di mike, il giorno 8 gen 2024
Hi, Joseph.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.However, you violated our smoking policy by smoking inside the room and damaged more than 10 towels with all kind stains and pink stains all over mattress covers(2ea). That was a main reason we refused you to further stay and I couldn;'t charge any on your credit card you provided for incidential charge by short of fund.I have no reason why I refuse you to serve if you keep clean and no damage the property items. I knew you gave us 100% satisfaction review on Christmas day. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
2/10 Terribile
Joseph
5 gen 2024
Joseph
Soggiorno di 1 notte a gennaio 2024
Risposta di mike, il giorno 8 gen 2024
Hi, Joseph.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.However, you violated our smoking policy by smoking inside the room and damaged more than 10 towels with all kind stains and pink stains all over mattress covers(2ea). That was a main reason we refused you to further stay and I couldn;'t charge any on your credit card you provided for incidential charge by short of fund.I have no reason why I refuse you to serve if you keep clean and no damage the property items. I knew you gave us 100% satisfaction review on Christmas day. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
2/10 Terribile
Joseph
Viaggio con famiglia e bambini piccoli
5 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Joseph
Soggiorno di 1 notte a dicembre 2023
Risposta di mike, il giorno 8 gen 2024
Hi, Joseph.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.However, you violated our smoking policy by smoking inside the room and damaged more than 10 towels with all kind stains and pink stains all over mattress covers(2ea). That was a main reason we refused you to further stay and I couldn;'t charge any on your credit card you provided for incidential charge by short of fund.I have no reason why I refuse you to serve if you keep clean and no damage the property items. I knew you gave us 100% satisfaction review on Christmas day. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
10/10 Eccellente
Kayla
Viaggio di gruppo
3 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kayla
Soggiorno di 4 notti a dicembre 2023
2/10 Terribile
Veronica
Viaggio di coppia
2 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property smelled. Also there were kids running down the hallway since like 7 am! It was very loud!
Veronica
Soggiorno di 1 notte a dicembre 2023
Risposta di Mike, il giorno 5 gen 2024
Hi, Veronica.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service.I am sorry for the inconvenience for any moment. Our main goal is to keep this place safe and comfortable for every guest.If you see such incident, please just call or let front desk clerk knows. So we can take care for it anytime. Also, I will take proper step to make air more fresher than before.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM
6/10 Soddisfacente
Julián
Viaggio con la famiglia
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Julián
Soggiorno di 2 notti a dicembre 2023
10/10 Eccellente
Michael
31 dic 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was really kind. Breakfast was awesome thank you I enjoyed my trip.
Michael
Soggiorno di 3 notti a dicembre 2023
8/10 Buono
Monique
Viaggio con la famiglia
30 dic 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I love my stay here and I’ll continue to stay here