Residence a Derby

" Pulizia scadente"

"La struttura è all'interno di un'area di servizio, comodissima come stop di una notte per spezzare un viaggio. Personale gentile, la colazione è un cesto che si ritira al mattino presso la reception. In camera te, caffè e bollitore. Struttura pulita, unica nota negativa quando siamo entrati la temperatura in camera era freddissima. Alzando il condizionatore si è poi riscaldata nella notte col passare delle ore. Consiglierei di impostare le temperature un po più alte a camere vuote. "

"I arrived at the hotel very late night and tired, and I had to wake up early for my 8:00 a.m. flight. While walking barefoot in the room, I felt something sharp under my foot — it was a piece of nail that a previous guest had cut and left on the floor, which clearly hadn’t been cleaned properly. It was obvious the room was not clean, but since I needed to rest, I decided to mention it at the reception before leaving. I even brought the piece of nail and explained what happened at check-out, no apologize for this unpleasant situation. I would like to be contacted by the managing department."