Terrazza/patio

Recensioni per Home2 Suites By Hilton Destin

3 out of 5
Home2 Suites By Hilton Destin
14060 Emerald Coast Pkwy, Destin, FL

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 624 su 1001 recensioni" "
Valutazione di 8 - Buono. 230 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 72 su 1001 recensioni" "
Valutazione di 4 - Scarso. 41 su 1001 recensioni" "
Valutazione di 2 - Terribile. 34 su 1001 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Matteo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Consigliatissimo
Tutto ottimo.. dalla posizione alla colazione e allo staff.. perfetto
Soggiorno di 4 notti a marzo 2019
Risposta di Home2 Suites Management, il giorno 24 mar 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Eccellente

Timothy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful outside and In
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Darrin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

Nadejda

Soggiorno di 1 notte a maggio 2024

8/10 Buono

Johnny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 27 apr 2024
Dear Johnny,Thank you for choosing Home2 Suites By Hilton Destin. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We enjoyed having you, and we hope we will be your hotel of choice whenever you return to Destin.Best Regards, Management Team

2/10 Terribile

Aimilia

Viaggio con la famiglia
Soggiorno di 8 notti ad aprile 2024
Risposta di GM, il giorno 24 apr 2024
Aimilia, thank you for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed to learn that we did not meet these expectations. Please accept our sincere apologies. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your patronage.Best Regards, Management Team

2/10 Terribile

Darian

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Home2 Suites??? More like give your room away and take half of your money without any contact. Check-in was for 4PM, arrived around 9PM. Upon arrival, I checked in at the front desk and they said that my room had been canceled and given away. I called twice earlier in the day to assure that accommodations were still available. Half of the balance for the stay was already withdrawn from my checking account. The woman at the front desk said that they transferred my stay to the Hampton Inn around the corner. All of this happened without any contact with me. Highly dissatisfied with Home2 Suites, I will never book with them again. Almost turned my family vacation into a nightmare.
Soggiorno di 2 notti ad aprile 2024
Risposta di MGMT, il giorno 24 apr 2024
Darian, thank you for choosing our hotel for your recent visit to the area. We are truly sorry for the disappointment caused by our inability to accommodate your reservation. Please know that we take your concerns to heart and genuinely regret the negative impact caused by the lack of communication regarding this change. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Best Regards, Management Team

4/10 Scarso

Shana

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Had to ask multiple times for restock of the room because the room was never cleaned the 3 nights we were there. Drugs being smoked at the pool and in the parking lot, exremely noticable. Staff needed to walk around the facility to keep this away!
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 16 apr 2024
Shauna, thank you for being our guest and for sharing your experience. We appreciate you bringing your observations to our attention. We are grateful for your thoughts on these matters and also for your patience. You have our assurance that we will address your comments appropriately, and we hope we might be fortunate enough to welcome you back so that we can provide you with the flawless experience you deserve.Best Regards,Management Team

10/10 Eccellente

Angela

Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

John

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The hotel was not ready for the influx of guest for the annual spring break. Lack of breakfast food. Slow response of customer service.
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 15 apr 2024
John, thank you for the insightful feedback regarding your stay. Please accept our sincere apologies if our associates were not responsive to your needs. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We have shared your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Best Regards, Management Team

10/10 Eccellente

Erica

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
It was nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Dear Erica,We are delighted to read the review of your stay at Home2 Suites By Hilton Destin. We strive to exceed our guests' expectations, and we are pleased that we accomplished this. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you.We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Management Team

10/10 Eccellente

CAROL

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked everything about it. Everyone was kind and considerate. Service was excellent. Easy to manage going to and from. The water Was right there. We had a great stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 10 apr 2024
Carol, thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin. We enjoyed reading your generous comments about our associates, and we will be sure to share your kind remarks with our whole team! It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

10/10 Eccellente

Tiffany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love every thing, except the breakfast it wasn’t good at all
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 10 apr 2024
Tiffany, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any disappointment caused by our breakfast buffet. We are grateful for your insight and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Eccellente

BRITTNEY

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a really great stay here everything was perfect
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Dear Brittney,Thank you for staying at Home2 Suites By Hilton Destin and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

8/10 Buono

Braulio Anamaria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di GM, il giorno 4 apr 2024
Braulio, we appreciate you taking the time to rate your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed your time with us. Thank you for being our guest; we hope to have a chance to host you again in the future. Best Regards, Management Team

8/10 Buono

yuri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 2 apr 2024
We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin, Yuri. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Eccellente

Zoran

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect spot in Destin. Close to restaurants and very clean. Great breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Dear Zoran,Thank you for reviewing your stay at Home2 Suites By Hilton Destin. We are glad you chose us as your home away from home in order to take advantage of all that our beautiful area has to offer. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards, Management Team

10/10 Eccellente

Min Thurein

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms, staffs, everything is perfect. It would be excellent if we got stovetop.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 28 mar 2024
Thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin, Min! We enjoyed reading your generous comments about our rooms and associates! We also appreciate knowing how we can make your next stay with us even better. It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

10/10 Eccellente

Aura M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent hotel, my whole family have a great time, everything was perfect
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 25 mar 2024
We are truly grateful for all of your kind words, Aura! We couldn't be happier knowing that everything was absolutely perfect for you and your family during your visit. Thank you for choosing us, and we hope to have a chance to host you all again in the future!Best Regards, Management Team

10/10 Eccellente

Gustavo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Muy acogedor
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 25 mar 2024
Gustavo, we appreciate you taking the time to share your thoughts with us. It is a pleasure to know how much you enjoyed our relaxing accommodations during your trip to Destin. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Eccellente

Richard L Vaughn,

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Staff
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 21 mar 2024
Richard, thank you for the perfect five-star rating! We couldn't be happier knowing that our team took exceptional care of you during your visit. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards,Management Team

4/10 Scarso

Robert, West Des Moines

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room was average with a kitchenette included. We stayed 6 nights - but when we rolled down the comforter to our bed on the first night, the bed sheets and pillowcases had stains on them. Gross! We ended up getting clean sheets at the front desk and changed them ourselves. The room was average, but we liked the kitchenette and the partial view of the ocean. The beach was 1/4th mile away and so we walked the beach every day of our stay. We booked this hotel particularly for their pool and that it was reported as "kid" friendly . . . but their pool was closed for repair the week we were there. There was no mention of this on their booking page and so we considered it a MAJOR INCONVENIENCE. I'm sure there is a disclaimer about this on their web page yet it would have been nice to know before we booked. We were there in March, so Ocean swimming was too cold for young children. They did give us an option of swimming in their sister hotel's pool at the Hampton Inn 1/4th mile away for which we took advantage. Frankly, the staff at the Hampton were not very cordial and I think we were considered an inconvenience when we went to swim there. This added to our disappointment for the week. Breakfast fare was decent.
Soggiorno di 6 notti a marzo 2024
Risposta di GM, il giorno 21 mar 2024
Thank you for choosing our hotel for your recent visit, Robert. We deeply regret hearing that we fell short of your expectations, and we are truly sorry for the disappointment your family experienced due to the current state of our pool in addition to the cleanliness concerns you raised. Please know that we do take your comments to heart, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations the next time your travels bring you this way. Best Regards, Management Team

10/10 Eccellente

Michelle

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 19 mar 2024
Michelle, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best regards,Management Team

10/10 Eccellente

Monica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great accommodations and clean!
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 18 mar 2024
We appreciate you taking the time to share your thoughts with us, Monica! It is a pleasure to know how much you enjoyed our fresh, relaxing accommodations. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Eccellente

Eva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di GM, il giorno 18 mar 2024
Eva, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards, Management Team

10/10 Eccellente

Melissa

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Dear Melissa,We are delighted you enjoyed your stay at Home2 Suites By Hilton Destin. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Destin.Best Regards, Management Team

10/10 Eccellente

Paulo Tarso, Alburn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
Dear Paulo,Thank you for your kind rating! We are glad you had such a positive experience during your time at Home2 Suites By Hilton Destin, as we are committed to providing exceptional service to each and every guest. We look forward to hosting you again soon for an even more wonderful experience.Best Regards, Management Team

10/10 Eccellente

Tim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very friendly staff!
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 4 mar 2024
Tim, thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin. We enjoyed reading your generous comments about our associates, and we will be sure to share this review with our whole team. It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

8/10 Buono

Reco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only complaints that I have about our stay is that the mattress was too soft and the shower head didn't work very well. Otherwise, it was very nice stay!
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 28 feb 2024
Reco, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any disappointment caused by the softness of your mattress and the pressure in the shower. We appreciate you bringing these matters to our attention and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay! Close to beach
Soggiorno di 4 notti a febbraio 2024
Risposta di Manager, il giorno 23 feb 2024
Dear Lisa,Thank you for the excellent review of your stay at Home2 Suites By Hilton Destin. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We appreciate you pointing out our convenient location to the beach. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

10/10 Eccellente

Diane

Viaggio con animali domestici, Viaggio di coppia
Very nice place We really enjoyed ourselves.
Soggiorno di 7 notti a febbraio 2024
Risposta di GM, il giorno 15 feb 2024
Diane, thank you so much for taking the time to review your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed every aspect of your recent trip. Thank you for being our guest, and we hope to have a chance to host you all again in the future. Best Regards, Management Team

10/10 Eccellente

Willis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location
Soggiorno di 4 notti a gennaio 2024
Risposta di GM, il giorno 5 feb 2024
Willis, thank you for the perfect five-star rating! We are delighted knowing that our location was perfectly suited for your needs. We hope to have the pleasure of welcoming you back again soon!Best Regards, Management Team

10/10 Eccellente

Jesus

Everything ok
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 5 feb 2024
Jesus, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Best Regards, Management Team

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I ended up spending another night it was so nice
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Dear Catherine,It was a pleasure to read your fantastic review of the Home2 Suites By Hilton Destin. We are delighted you enjoyed your time with us so much that you stayed an extra night! We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We enjoyed hosting you, and we hope you will stay with us again whenever your travels bring you this way.Best Regards, Management Team

8/10 Buono

Helen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Room could have used a good cleaning. Staff was friendly.
Soggiorno di 4 notti a gennaio 2024
Risposta di GM, il giorno 18 gen 2024
Helen, thank you for taking the time to share your thoughts with us. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in your room which may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Eccellente

william L

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Dear William L,It is wonderful to know you enjoyed everything about your time at Home2 Suites By Hilton Destin and that we exceeded your expectations. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay.We hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

10/10 Eccellente

Yasmin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great continental breakfast
Soggiorno di 2 notti a dicembre 2023
Risposta di GM, il giorno 12 gen 2024
Yasmin, we appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our delicious breakfast selections. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Eccellente

Aneta

Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 26 gen 2024
Aneta, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Best Regards, Management Team

10/10 Eccellente

carol jean

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not like check in as we waited several minutes without anyone at the front desk. Even called the hotel phone and let it ring and ring. Still no one. Then my friend went into a back office and found a gentleman who said he’d look for the front desk girl. All that’s bad enough but when she came to the front desk she practically called us liars because there was no way we waited that long. She should have apologized for the wait instead of calling us liars.
Soggiorno di 7 notti a dicembre 2023
Risposta di GM, il giorno 3 gen 2024
Carol Jean, thank you for your feedback regarding your stay. Please accept our apologies for the wait you experienced at check-in and the level of service you received from our team. We strive to deliver exceptional hospitality; therefore, we sincerely regret this was not your experience. We will be discussing your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Best Regards, Management Team

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Dear Sandra,We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Home2 Suites By Hilton Destin. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Management Team

10/10 Eccellente

Tiffany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check In/Out were easy. Staff were polite and helpful. Room was clean and easy to get too. Walking distance to beach was nice.
Soggiorno di 4 notti a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Dear Tiffany,We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Eccellente

Jacob

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 dic 2023
Dear Jacob,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Destin. It was our pleasure accommodating you. We hope you will make Home2 Suites By Hilton Destin your home away from home whenever your travels bring you to our area.Best Regards, Management Team

6/10 Soddisfacente

David Blaine

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Dear David Blaine,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards, Management Team

8/10 Buono

Candice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Dear Candice,We are thrilled you had an excellent stay at Home2 Suites by Hilton Destin, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Management Team

8/10 Buono

Brad

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I will stay again in the future.
Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 11 dic 2023
Dear Brad,Thank you for the outstanding review for Home2 Suites by Hilton Destin. We are delighted that you enjoyed your stay with us. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Best Regards, Management Team

4/10 Scarso

Jennifer

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 3 dic 2023
Dear Jennifer, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards, Management Team

8/10 Buono

Felice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Staff was friendly the key card system was down upon checking in and when you book through someone else the price seems to always change. There was mold visible in the crevice of bathroom other than that the room was well kept. Dogs were barking on the floor I was on.
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 14 nov 2023
Dear Felice, We appreciate you choosing us and for taking the time to leave your comments. We were glad to hear about the enjoyable aspects of your visit; however, we apologize for the difficulties you experienced. This will be addressed appropriately, and we appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Best Regards, Management Team

6/10 Soddisfacente

John

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This hotel feels worn down. Carpet and furnishings seem like they should have been replaced some time ago. Overall the hotel was decent. It was clean and quiet and everything worked as it should — it just felt a bit worn out. Breakfast was also disappointing — the only fruit was apples and they were old and mealy. Would not choose this hotel again.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 14 nov 2023
Dear John, Thank you for sharing your thoughts on your recent stay. We appreciate your compliments on cleanliness and functionality. However, we apologize for the worn appearance and disappointment with the breakfast offerings. We are committed to improving and will review our facilities and breakfast selection to enhance the overall guest experience. Your feedback is valuable, and we hope to have the chance to welcome you back with a refreshed atmosphere and improved amenities.Thank you for choosing to stay with us, Chris BlomGeneral Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Needs a deep clean…
The employees were amazing, very friendly. The cleanliness was not great. The room was “clean” to a quick eye, but needing dusting, the walls need wiping, all the surfaces needed a good wipe down. It wasn’t a horrible room but definitely not amazing either.
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 13 nov 2023
Dear Valued Guest, Thank you for taking the time to share the details of your stay. We enjoyed reading your generous comments about our associates. However, we sincerely apologize for the cleanliness issues you encountered. Thank you for bringing this to our attention so we can take proper action to ensure it is not repeated. We hope you will consider giving us a second chance, as we are confident that we will perform to the high standards you deserve. We appreciate you choosing us for your visit to Destin, and we wish you all the best with your travels.Best Regards, Management Team

10/10 Eccellente

harriet

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great. I have not one complaint about this particular property.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 12 nov 2023
Dear harriet, We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team