Cerca hotel in Heilongjiang

“Great place to stay! Thanks.”

“景點近，餐廰多！”

“Very comfortable room, next to the center street. Great staff!”

“Clean, good value, good service, have good amenities. I like the pool and gym. ”

“The property is a little bit outside of the city, but honestly, that was part of the charm! The owners are very kind and accommodating. Even though my party did not speak the best Chinese, we were checked into comfortable and clean rooms. We loved our stay there and it is foreigner approved!”

“We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!!”

“Very good location that offers plenty of shopping, dining options. The hotel and the rooms are luxurious and the service is great. One of the downside was that non-smoking floors still smells like cigarette with ash treys at the elevator hall. Also the swimming pool is not serviced by the hotel and other residents of the building can use it. Swimming cap was also required which the hotel did not inform us.”

“The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted.”

“hotel location is not good, not convenience, poor traffic ”

“Great staff response.”

“1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

“綺麗なリーズナブルなホテル。ただ近くにレストランが無いので不便”

“Rooms are nice, even if not super new - good if you consider the environment. Staff not sufficient: not helpful and prefers to hide their ability to speak English. Views on the lake are pleasant!”