Vacanze Dienethal

Hotel ampiamente già collaudato in posizione strategica per le nostre esigenze. Ulteriormente migliorata la condizione dei servizi. Raccomandatissimo,

Camera spaziosa e luminosa. Pulizia impeccabile. Servizi eccellenti. Molto comodo il parcheggio interno. Personale gentile e preparato.

I frequently stay at your hotel and have always appreciated the quality of the service and the overall comfort, which is why it remains my preferred choice when I am in the area. On my most recent stay, however, I was assigned a room that differed from the one I am usually given, in particular as the bathroom did not include a bidet. As this is a feature I have consistently had in my previous stays and that I personally consider important, I kindly asked whether it would be possible to change rooms. Unfortunately, my request was declined. I fully understand that availability constraints may apply, and my intention is not to raise a complaint, but rather to share constructive feedback. Given my regular stays and loyalty to the hotel, I would have appreciated a bit more flexibility or, at least, a clearer explanation. I remain very satisfied overall and will continue to choose your hotel, but I wanted to bring this to your attention in the hope that it can be taken into consideration for future stays. Thank you for your time and attention. Kind regards, Irina Marchi

It was an overall really good experience. The position in particular was perfect to go easily in the center of Frankfurt by walk and to the Stadium by train.

Avevo prenotato una camera singola ordinaria e, senza alcuna avvertenza, mi è stata data una camera singola per disabili.