3 outdoor pools

Recensioni per Four Points by Sheraton Doha

4 out of 5
Four Points by Sheraton Doha
Al Diwan Street, Musheireb, Doha

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 83 su 189 recensioni" "
Valutazione di 8 - Buono. 77 su 189 recensioni" "
Valutazione di 6 - Soddisfacente. 20 su 189 recensioni" "
Valutazione di 4 - Scarso. 8 su 189 recensioni" "
Valutazione di 2 - Terribile. 1 su 189 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Giuseppe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel, area circondata da lavori in corso
Ottimo, ma l'area è circondata da lavoro in corso sia per la metro che i nuovi palazzi. Impossibile andare nei dintorni a piedi.
Soggiorno di 9 notti a giugno 2019
Risposta di Mahesh, il giorno 19 giu 2019
Dear Giuseppe, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us. Kindly note that the construction site notice is already published on all booking websites for our guests to know prior to their booking, however I hope that the construction will end soon, so it will be more comfortable for our guests to access the area. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Cristiana

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Buona rapporto qualità prezzo
Hotel pulito e front office staff (unici con cui ho avuto a che fare) molto gentile ed efficiente. WiFi è molto scarso però. In piscina non c’è per niente. Piscina bella ma non c’è nemmeno un ombrellone, oggi con 46 gradi non era il massimo. Vista muro del palazzo di fianco. Rapporto qualità prezzo soddisfacente
Soggiorno di 3 notti a maggio 2019
Risposta di Mahesh, il giorno 29 mag 2019
Dear Cristiana, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2019
Risposta di Mahesh, il giorno 28 apr 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

carlo

buonissimo hotel
purtroppo è inserito in una zona che è cantiere aperto,ma prima o poi finira'.....a parte questo è un ottimo hotel con 3 piscine sul tetto, palestra camere pulite,personale gentile ed un ottima colazione parcheggio compreso.situato a circa 1 km dal suk wakif e dalla corniche giudizio totalmente positivo
Soggiorno di 4 notti ad agosto 2018
Risposta di Fares Mousa, il giorno 12 set 2018
Dear Carlo, Thank you for your time giving us your valuable feedback, we appreciate your kind comments about our hotel and services. our team members will be pleased to know that you enjoyed your stay with us. Looking forward to welcoming you again to Amari Doha. Sincere regards.

6/10 Soddisfacente

Stefano

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
The hotel is good, unfortunately a lot of construction and road works are all around the hotel, bit noisy
Risposta di Fares Mousa, il giorno 28 apr 2018
Dear Stefano, Thank you for your time giving us your valuable feedback, we are sorry to know that your stay was not upto your expectations, construction is all over Doha and unfortunately we are unable to predict when it can get noisy, however we are doing our best to keep our guest away from the noise in the hotel. We hope by your next visit to Doha all will be done for the 2022 World cup. Looking forward to welcoming you again with us. Best regards.

10/10 Eccellente

Alfonso Carmine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 12 notti a dicembre 2017
Risposta di Fares Mousa, il giorno 17 gen 2018
Dear Mr. Carmine, Thank you for your time giving us your valuable feedback, we appreciate your positive rating and look forward to welcoming you again to Amari Doha. Kind regards

8/10 Buono

Gas, Italy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great people!
Great people, good facilities, room in perfect conditions. The restaurant offers a wide range of different meals. Thai, hamburghers, salads, humus, pasta. See you next time, sure!
Soggiorno di 2 notti a ottobre 2017
Risposta di Fares, il giorno 11 ott 2017
Dear Gas, Thank you very much for for giving us your valuable feedback on your recent stay at the Amari Doha hotel. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Amari, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Fares Mousa Front Office Manager

10/10 Eccellente

Lesley, Westhill

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So convenient for the metro and short walk to Souq Waqif. Room was lovely and provided with plenty bottled water every day. The heated pool on the roof was lovely but not enough room for enough sunbeds. All staff were friendly.
Soggiorno di 9 notti a febbraio 2024
Risposta di Mahesh, il giorno 10 mar 2024
Dear Lesley,Thank you for your time giving us your valuable feedback following your recent stay at Four Points by Sheraton Doha hotel. It's our pleasure to know that you have enjoyed your stay with us. We look forward to the pleasure of welcoming you back in the near future.Sincerely,Mahesh HettiarachchiFront Office ManagerFour Points by Sheraton Doha

10/10 Eccellente

Julio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wast perfect check in and out
Soggiorno di 1 notte a febbraio 2024
Risposta di Mahesh, il giorno 18 feb 2024
Dear Julio,Thank you for your time giving us your valuable feedback following your recent stay at Four Points by Sheraton Doha and it's our pleasure to know that you have enjoyed your stay with us. We look forward to the pleasure of welcoming you back in the near future.Sincerely,Mahesh HettiarachchiAssistant Front Office ManagerFour Points by Sheraton Doha

10/10 Eccellente

Manuel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay in Doha, right next to metro and close to the Souq
Soggiorno di 3 notti a gennaio 2024
Risposta di Mahesh, il giorno 18 gen 2024
Dear Manuel, Thank you for your time giving us your valuable feedback after your recent stay with us and we appreciate your positive rating and nice comments about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

JUEN HO ARTHUR

Soggiorno di 1 notte a gennaio 2024
Risposta di Mahesh, il giorno 18 gen 2024
Dear JUEN HO ARTHUR, Thank you for your time giving us your valuable feedback, we appreciate your positive rating about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Hakan

Soggiorno di 6 notti a dicembre 2023
Risposta di Mahesh, il giorno 10 gen 2024
Dear Hakan, Thank you for your time giving us your valuable feedback, we appreciate your positive rating about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

2/10 Terribile

Masoud

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the worst place to book, don't book it, the stuff are very bias against certain people , the security and the front desk people are terrible
Soggiorno di 1 notte a dicembre 2023
Risposta di Mahesh, il giorno 28 dic 2023
Dear Masoud, Thank you for taking the time to tell us about your stay at Four Points by Sheraton Doha. I am disappointed to hear that your experience did not meet your expectations. At Four Points, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Upon investigating, we found out your visitor was not allowed to enter your room as she was not caring a valid passport or QID. Kindly be informed that to comply with the government policies about visitors in the hotels, all the visitors to guest rooms has to be registered. Yours sincerely, Hotel Management

10/10 Eccellente

Abdullah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and reasonable price
Soggiorno di 1 notte a dicembre 2023
Risposta di Mahesh, il giorno 17 dic 2023
Dear Abdullah, Thank you for your time giving us your valuable feedback, we appreciate your positive rating and nice comments about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

4/10 Scarso

Liang

Soggiorno di 2 notti a novembre 2023
Risposta di Mahesh, il giorno 25 dic 2023
Dear Liang, Thank you for taking the time to tell us about your resent stay at Four Points by Sheraton Doha. I am disappointed to hear that your experience did not meet your expectations. We strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Appreciate if you could share more information regarding the issues you faced while staying with us, so we can correct our mistakes to serve you better next time. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Volkan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Mahesh, il giorno 25 dic 2023
Dear Volkan, Thank you for your time giving us your valuable feedback, we appreciate your positive rating about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Mohammed

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for all
Soggiorno di 5 notti ad agosto 2023
Risposta di Mahesh, il giorno 4 set 2023
Dear Mohammed,Thank you for your time giving us your valuable feedback following your recent stay at Four Points by Sheraton Doha hotel. It's our pleasure to know that you have enjoyed your stay with us. We look forward to the pleasure of welcoming you back in the near future.Sincerely,Mahesh HettiarachchiAssistant Front Office ManagerFour Points by Sheraton Doha

10/10 Eccellente

Mr M

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a marzo 2023
Risposta di Fares, il giorno 19 mar 2023
"Dear Mr M,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Four Points by Sheraton Doha. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.We look forward to the pleasure of welcoming you back in the near future.Best regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel has a great location. Easy to access by metro and there are plenty of good restaurants in a walking distance. Staff was also very friendly and polite. Breakfast food varieties would have been better.
Soggiorno di 3 notti a gennaio 2023
Risposta di Mahesh, il giorno 1 feb 2023
Dear Guest,Thank you for your time giving us your valuable feedback following your recent stay at Four Points by Sheraton Doha hotel.we are pleased to learn that you have enjoyed your stay with us and appreciate your detailed and nice comments about our hotel and services. We have shared your feedback with our team as a way of celebrating for delivering a great customer experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Mahesh HettiarachchiAssistant Front Office ManagerFour Points by Sheraton Doha

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
New branded hotel. Excellent staff and service. Will be even better when the construction outside is finished. Easy to access the metro (right outside door). Great gym and pool facility.
Soggiorno di 5 notti a marzo 2020
Risposta di Fares Mousa, il giorno 15 mar 2020
Dear our valued guest, We appreciate your time giving us your feedback following your recent stay with us and we appreciate your nice comments about our hotel and services. After the construction ends it will be more easy for our guests to access the area and we look forward to it. Looking forward to welcoming you again to our Four Points by Sheraton Doha. Sincerely

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel with great staff and very nice room, next to a very nice up-and-coming neighborhood
Soggiorno di 1 notte a febbraio 2020
Risposta di Fares, il giorno 2 mar 2020
Dear Guest Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Four Points Doha It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Fares Mousa Front Office Manager Four Points by Sheraton Doha

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2019
Risposta di Mahesh, il giorno 3 gen 2020
Dear Guest, Thank you for sharing your experience following your recent stay. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

4/10 Scarso

Sebastien

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Disapointed!
Old fashioned hotel compared to many others in Doha. Will definitely not stay again in this hotel. Only good point: metro station down the hotel.
Soggiorno di 4 notti a dicembre 2019
Risposta di Fares Mousa, il giorno 16 dic 2019
Dear Sebastian, Thank you for sharing your valuable feedback, I am sorry to learn that your experience was not up to your expectations. We are a rebranded property and recently changed our hotel name, in which we are approved select hotel by Marriott Chain. and still doing lots of improvements to the hotel including the renovation which will be happening soon. We would love to see you again to experience and feel the difference of our newly renovated hotel. Thank you again for your time and look forward to welcome you again with us. Sincere regards

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well located for transport and right on top of a metro station. Good food, great people, quiet and comfortable - a good place to stay.
Soggiorno di 3 notti a dicembre 2019
Risposta di Mahesh, il giorno 13 dic 2019
Dear Guest, Thank you very much for taking the time to share your experience following your recent stay at Four Points by Sheraton Doha. It was indeed a pleasure to learn that you enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. As you have mentioned it is very convenient for our guests to access the city through metro as our hotel is located just next to the metro entrance. Thank you again for sharing your valuable feedback. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
The staff was always pleasant and always eager to help. The property is changing ownership and the WiFi became so slow. Overall it was a good experience. I would stay there again.
Soggiorno di 11 notti a settembre 2019
Risposta di Fares, il giorno 27 ott 2019
Dear Guest Thank you very much for taking the time to share your experience following your recent stay at Four Points by Sheraton Doha. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. We have addressed the WIFI issue to our IT department to look into the matter, as we are going through lots of enhancements, service satisfaction is our top priority. Thank you again for sharing your valuable feedback. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Fares Mousa Front Office Manager

8/10 Buono

Börje

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 7 notti a settembre 2019
Risposta di Fares, il giorno 27 ott 2019
Dear Guest Thank you for sharing your experience following your recent stay. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Fares Mousa Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, clean, modern and well designed Mary Ann on reception assisted us with a speedy check in and was extremely friendly & helpful. She enabled us to have an early check in & stored our luggage for us after checkout. We were also able to use the hotel cafe lounge & pool after checkout time, which was useful for our midnight flight! Great rooftop pool & gym facilities. All staff were friendly & courteous. We did not try the restaurant as we were only there for 1 night & were meeting friends for meals out. The location was ideal for us as we wanted to be close to the souq Waqif & transport links are great There is a great deal of construction taking place around the hotel but noise is kept to a minimum & did not affect me at all. Doha is a great place for a few day’s stay
Soggiorno di 1 notte a settembre 2019
Risposta di Fares, il giorno 27 ott 2019
Dear Guest Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at Four Points by Sheraton Doha. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. Special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Fares Mousa Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2019
Risposta di Mahesh, il giorno 23 set 2019
Dear Guest, Thank you for your time giving us your valuable feedback, we appreciate your positive rating about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

4/10 Scarso

Adrian

Non mi è piaciuto: Personale e servizio
All visitors need to register at the reception, even if accompanying the main guest. I was told that I am only allowed 2 visitors at a time by the staff who had checked me in. I was visiting Doha to meet previous friends & had to arrange for another meeting place at the last minute because of this. The stay was very unconvenient for me.
Soggiorno di 4 notti a settembre 2019
Risposta di Mahesh, il giorno 16 set 2019
Dear Adrian, Thank you for taking the time to tell us about your stay at the Amari Doha. I am disappointed to hear that your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Kindly be informed that to comply with the government policies about visitors in the hotels, all the visitors to guest rooms has to be registered. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Patrik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ett hotell som låg nära tunnelbanan, vilket var perfekt för oss. Lugnt och skönt hotell.
Soggiorno di 3 notti a settembre 2019
Risposta di Mahesh, il giorno 16 set 2019
Dear Patrik, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was strange shape but good no complain really except that my one towel was wet in the bathroom so I requested new one and it took 2 phone calls and 2 hrs to get 2 towels. It was afternoon, but this morning my request for water and more coffee packets was granted in minutes
Soggiorno di 1 notte ad agosto 2019
Risposta di Mahesh, il giorno 28 ago 2019
Dear Guest, Thank you for taking the time to tell us about your stay at the Amari Doha. I am disappointed to hear that your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems which you have mentioned and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
가격대비 괜찮았음
Soggiorno di 1 notte a giugno 2019
Risposta di Fares Mousa, il giorno 7 ago 2019
Dear Robert, Thank you for your time giving us your valuable feedback, we appreciate your nice comments about our hotel and services. We look forward to welcoming you again to our Hotel Sincere regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
La zona en la que se encuentra el hotel está actualmente en obras por la construcción de nuevos edificios. El hotel está bien comunicado por metro y cerca de puntos de interés.
Soggiorno di 3 notti a luglio 2019
Risposta di Fares , il giorno 4 ago 2019
Dear valued guest, Thank you for your time giving us your valuable feedback following your recent stay at Amari Doha. We are happy to know that you have enjoyed your stay with us, the metro indeed will be an added value for travelers to reach throughout Doha. Looking forward to welcoming you again to our hotel. Sincere regards Fares Mousa Front Office Manager

10/10 Eccellente

sadanand

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly hotel, comfort too
Very pleasant hotel, good location, metro is at entrance of hotel, nice breakfast, Check-in, check-out very quick
Soggiorno di 2 notti a giugno 2019
Risposta di Mahesh, il giorno 14 giu 2019
Dear sadanand, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Reema

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Idéal le temps d'une escale
Hotel situé à environ 10-15 min de l'aéroport. Idéal le temps d'une escale, chambre spacieuse et confortable. Très bon rapport qualité-prix
Soggiorno di 1 notte a marzo 2019
Risposta di Mahesh, il giorno 19 apr 2019
Dear Reema, Thank you for your time giving us your valuable feedback following your recent stay at Amari Doha & we appreciate your nice and positive comments about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

6/10 Soddisfacente

Heather

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Poorly trained staff, short of Amari quality
The hotel room was ok, but the front desk staff were so poorly trained that it made my stay quite negative. At check in I was met with what was sure to become an insurmountable problem - the computer said I was checking in on the 12th. I insisted I was checking in on the 11th and we came to a complete standoff. Another person, perhaps a manger, had to come over and show the check in person that the check in date was the 11th and the checkout date was the 12th. I received no apology, but was finally allowed to check in. Similarly, at checkout at 530 the next morning, I was told I had to give my coupon. I explained I had no coupon, I had paid online with hotels.com. Still, they wanted a printout of the reservation. I explained that I didn’t have one and have never had to give one in my over 100 stays in hotels.com. The clerk then told me it was ok if I did not want to give. I am not sure why we had to make such a big deal out of this at 530 in the morning before a flight if it was hot necessaery. Just a lot of extra headache. Also should note that while there are two bars, you are not able to get a drink at either. While I have been very impressed with the Amari chain while staying in Thailand, the poor experiences I had with them in Doha and Dhaka have made it clear for me that they do not have set quality standards for all of their hotels
Soggiorno di 1 notte ad aprile 2019
Risposta di Mahesh, il giorno 22 mag 2019
Dear Ms. Heather, Thank you for taking the time to tell us about your stay at the Amari Doha. I am disappointed to hear that your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems which you have mentioned and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Rooms are big and comfortable. Great showers and beds.
Soggiorno di 3 notti a marzo 2019
Risposta di Mahesh, il giorno 2 apr 2019
Dear Guest, Thank you for your time giving us your valuable feedback following your recent stay at Amari Doha & we appreciate your nice and positive comments about our hotel and services. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Frannie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2019
Risposta di Mahesh, il giorno 31 mar 2019
Dear Frannie, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2019
Risposta di Mahesh, il giorno 1 apr 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Awesome hotel. Definitely worth a stay. There was building work outside but didnt affect our stay.
Soggiorno di 5 notti a marzo 2019
Risposta di Mahesh, il giorno 14 mar 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, it is always nice to hear that our guests carry a good image about our hotel & services. As you have mentioned most of Doha areas are going through infrastructure projects for the Doha Metro. Kindly be informed that the construction site in front of our hotel is on it's final stage & we hope that it will finish very soon. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice top roof pool and spa.good location but still a construction area around the hotel.
Soggiorno di 2 notti a marzo 2019
Risposta di Mahesh, il giorno 31 mar 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services. We appreciate your nice and positive comments about our hotel. Kindly be informed that the construction site in front of our hotel is on it's final stage now & we hope that it will finish very soon. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Kyounglim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a nice place to be relaxed. I would like to stay here again
Soggiorno di 1 notte a marzo 2019
Risposta di Mahesh, il giorno 8 mar 2019
Dear Kyounglim, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
In the middle of the city, close to everything. Clean, quiet, comfortable room.
Soggiorno di 3 notti a marzo 2019
Risposta di Mahesh, il giorno 7 mar 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good and clean
Soggiorno di 1 notte a febbraio 2019
Risposta di Mahesh, il giorno 28 feb 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Lene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
dejligt hotel men med larm fra byggeplads
dejligt hotel men larmen var enorm og det var fra tidlig morgen til sent. Venligt og hjælpsom personale og dejligt store værelser. Rengøringen kunne være lidt bedre (især på badeværelset) og at skulle rykke tre gange for at få håndklæder så der var et sæt til hver på værelset burde nok ikke være nødvendigt.
Soggiorno di 6 notti a febbraio 2019
Risposta di Mahesh, il giorno 28 feb 2019
Dear Lene, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. Kindly be informed that the construction site in front of our hotel is on it's final stage now & we hope that it will finish very soon. Further be informed that we have forwarded your comments regarding room cleaning to the concerned manager to take necessary actions. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Delal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2019
Risposta di Mahesh, il giorno 26 feb 2019
Dear Delal, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a febbraio 2019
Risposta di Mahesh, il giorno 1 apr 2019
Dear Guest, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nettes Hotel,wenn die Baustellen fertig sind...
Wegen der großen Baustellen rings ums Hotel ist der Aufenthalt im Moment nicht empfehlenswert. Das Personal ist aber sehr nett und bemüht sich,die Gäste zufrieden zu stellen.
Soggiorno di 1 notte a gennaio 2019
Risposta di Mahesh, il giorno 19 feb 2019
Dear Nettes, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. Kindly be informed that the construction site in front of our hotel is on it's final stage now & we hope that it will finish very soon. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

dominique, Reims

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel bien situé mais dans un secteur en plein travaux d où le bruit et l'accès difficile à pied. Personnel très sympathique, souriant et à l'écoute. Très bon petit déjeuner. Hôtel décoré avec goût. Belle piscine et spa sur le toit.
Soggiorno di 7 notti a febbraio 2019
Risposta di Mahesh, il giorno 29 mar 2019
Dear dominique, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. Kindly be informed that the construction site in front of our hotel is on it's final stage now & we hope that it will finish very soon. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager

8/10 Buono

petter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hyggelig betjening, sentralt beliggende hotell
Ankom flyplassen tidlig på morgenen, de ordnet transport til hotellet for meg og ankom da hotellet kl 9. - De var da veldig behjelpelige og ga meg et rom lenge før tiden, samt fin frokost. Veldig bra service! - Det bygges mye i området nå, men merket lite til det på rommet. - Bra stort rom med badekar. - kort avstand til endel severdigheter, brukte Uber til steder lengre unna. - Alt i alt meget fornøyd.
Soggiorno di 1 notte a febbraio 2019
Risposta di Mahesh, il giorno 11 feb 2019
Dear petter, Thank you for staying at Amari Doha and we appreciate your time giving us your valuable feedback about our hotel and services, we are delighted to know that you enjoyed your stay with us & we appreciate your nice and positive comments about our hotel & services. Kindly be informed that the construction site in front of our hotel is on it's final stage & we hope that it will finish very soon. We look forward to the pleasure of welcoming you back in the near future. Sincere regards, Mahesh Hettiarachchi Assistant Front Office Manager