Hotel vicino a Dorrance Park - Port Byron

“We stay here every time we are in the area. The hotel is well taken care of and the staff are incredible. We always have a nice clean room and the pool / hot tub area is very nice. We would highly recommend this hotel to anyone who needs an awesome hotel to rest, relax and unwind.”

“The pool was a huge letdown. Water was cold, no ventilation and super small. The rooms AC did not work well, wall paper peeling every where, only plus was I didnt pay much and the bed was decent”

“The customer service was excellent and the property was perfect.”

“Wasn’t sure what to expect but this place was great. Very clean, comfortable beds, and nice employees. I would stay here again for sure.”

“Comfortable bed, but could have used a blanket. Was fairly clean, (under bed was dusty, floor corners around tub dirty ) broken heater/cooler, needs updating. No Pool ,No breakfast. Okay for the price.”

“I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.”

“When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They...

“The check in lady was absolutely rude. I had already booked and paid online else I would have went to a different hotel. Bathrooms didn't have a switch for the fan. No microwaves. It was an overnight trip so didn't get to eat at the restaurants. Floor attendants never came up to us.”

“Staff extremely rude! I will never stay here again.”

“Very clean, great staff and walkable to everything!!!”

“Dirty thieves rats”

“Great”

“We reserved a tub. We did not get a tub. The pool is in the middle of a parking lot. Speaking of parking…There was none you have to go across the street. The Manager “A” was so incredibly rude. And if you’re allergic to down, good luck getting pillows…they actually put pillowcases on throw cushions and wondered why we were not happy with that! Overall, this just wasn’t a Hyatt experience”

“We have always been greeted and treated very well by the desk personnel. They even remembered us from s previous stay.”

“Very clean. Staff very friendly and helpful. Excellent breakfast.”

“The property is fantastic. The rooms are nice and clean. The breakfast is amazing all for a really great price. The pool is a little bit on the smaller side, but it was just what my kids needed to get out some extra energy. We had a few lights that were inconsistent when we tried to turn them on. We have stayed here several times and that was the first time we’ve ever had an issue with the lighting. Fairfield is by far my favorite hotel.”

“Everything was just as it was expected to be which makes for a good trip”

“I’m not one to leave a review but it’s places like this that make me wonder how a business like this is still opened. Upon arrival, immediately I was met with a smell that smelled of sewer & chemicals. They didn’t have a room I booked so I had to settle for what they had left. On my way to room elevator broke so I had to take stairs to 4th with disabled child- fun! The whole hotel smelled of sewer. There was people walking around with ankle monitors, people arguing very loudly in their rooms....

“Could use some upgrades /very outdated”