Dear Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.I am very disappointed to hear that you found our service to be below your standards and for this I extend our heartfelt apology for the inconvenience caused during your stay. We assure you that we will do everything we can to ensure that this does not repeat itself in the future.I do hope that in spite of this unacceptable level of service delivery, you will allow us to be of better service to you in the near future. Thank you once again for sharing your experience of the hotel with us.Your sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. We would like to take this opportunity to thank you for taking the time to give us your feedback. We are pleased to read that you enjoyed the quality of rooms, services and the facilities as well as the location of the hotel. It is very motivational for all the team to receive such positive comments. Thank you for staying with us and we look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Walter, Greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for giving us insight concerning your recent stay at our accommodations. We're glad that our services and accommodations have been exceptional in bringing you the cherished moments which everyone appreciates when they are away from home. We will be continuing our push to improve our services to ensure that you are just as satisfied with your service the next time around. Looking forward to seeing you soon! Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear guest, Our team at Mövenpick Hotel Apartments Al Mamzar Dubai would like to extend our greetings to you. Thank you for sharing us with your valued insights concerning your recent visit to our hotel. It is delightful to learn that your experience with us was filled with warm smiles from our friendly staff, as reflected by your five-star review. We have taken your comments to heart and have forwarded them to our staff who are overjoyed to know that they have provided you with hospitable experience. As we strive to make your stay with us more convenient, we would like to inform you that we offer our guests free shuttle bus rides to Deira City Center and Al Mamzar Beach. Hope to see you soon! Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest, The Mövenpick Hotel Apartments Al Mamzar Dubai family would like to extend their thanks for allowing us to be your hotel of choice and for imparting your experience with us through an honest review of your stay. It humbles our team to know that our hotel was able to contribute to your splendid moments at our accommodation. Our staff is delighted to know that their service has made a lasting impact on the quality of your visit and your overall satisfaction. Our goal is to consistently provide every guest with the same warmth and hospitality every visit. Looking forward to your return! Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest, Thank you for choosing Mövenpick Hotel Apartments Al Mamzar as your selected hotel of choice and for sharing with us the experiences you have gained throughout your stay with us. We're glad to hear that you have enjoyed our accommodations and that you have found our staff at the front office to be especially helpful, as reflected by your five-star review. You can be assured that we are making the effort to consistently provide our valued guests with a high level of service that they deserve. Hope to see you again! Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Mr. Giulio, I would like to thank you for posting your candid review on our hotel on Expedia. Rest assured that the points you raised in your review will be noted upon. It will be a true pleasure to welcome you back in our property. Best regards, Fadi Khoury Operations Manager

Dear Fabrizo, Thank you for taking the time to share your feedback. We are sorry to read from your review that you were little disappointed with your stay with us and that the hotel was not up to your expectations and taste. We hope you will re-consider your decision, and come and stay with us again on a future visit to Dubai Sincerely, Charina Sablada Personal Assistant to the General Manager | Communications Executive

Dear Ms.Maya,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for taking the time to review us. We were very concerned to receive your low ratings. However, we apologize for the inconvenience that caused you and please don't hesitate to contact us to share information on the issues that you encountered so that we can rectify the shortcomings.Thank you and we only hope that you will allow us another chance to be of better service to you in the near future.Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Asim, Our team at Mövenpick Hotel Apartments Al Mamzar Dubai would like to send you our collective gratitude for sharing your splendid moments with us regarding your stay We are more than delighted to know that your visit has been an overall amazing experience, as reflected by your review. Rest assured that we will do what we can to keep improving our services so that you're more than pleased during your next visit. Looking forward to seeing you again soon! Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Andrew, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.We would like to take this opportunity to thank you for taking the time to give us your feedback. We are pleased to read that you enjoyed the quality of rooms, services and the facilities as well as the location of the hotel. It is very motivational for all the team to receive such positive comments. Thank you for staying with us and we look forward to welcoming you back to the hotel in the near future.Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.KinWarm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for taking time to review our property and for giving us a perfect rating.We look forward to welcoming you back soon!Your Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Saah ,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for taking the time to review us. We were very concerned to receive your low ratings. However, we apologize for the inconvenience that caused you and please don't hesitate to contact us to share information on the issues that you encountered so that we can rectify the shortcomings.Thank you and we only hope that you will allow us another chance to be of better service to you in the near future.Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Syed , Our team at Mövenpick Hotel Apartments Al Mamzar Dubai would like to send you our collective gratitude for sharing your splendid moments with us regarding your recent stay. We are more than delighted to know that your visit has been an overall amazing experience, as reflected by your review. Rest assured that we will do what we can to keep improving our services so that you're more than pleased during your next visit. Looking forward to seeing you again soon! Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear valued Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.First and foremost, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to share your feedback with us.However, I was most concerned to learn that your stay was unsatisfactory in the hotel. I am very grateful that you took time to inform us about it, as improvements can only be achieved through guest feedback.Again, thank you and I hope you will accept my apology and rest assured that at the very least, your feedback will be acted upon to ensure no repetition.I do hope that despite the shortfalls experienced, that you will allow us another opportunity to be of better service in the not too distant future.Yours sincerely.Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Manuel, Our team at Mövenpick Hotel Apartments Al Mamzar Dubai would like to send you our collective gratitude for sharing your splendid moments with us regarding your stay We are more than delighted to know that your visit has been an overall amazing experience, as reflected by your review. Rest assured that we will do what we can to keep improving our services so that you're more than pleased during your next visit. Looking forward to seeing you again soon! Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Ayub Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.I would like to take this opportunity to thank you for taking the time to give us your feedback.I truly appreciate your kind words about our team members. It's definitely a boost for us every time we hear positive reviews such as this. We will certainly team know that they made an impact during your stay.Thank you once again for your wonderful review. We look forward to welcoming you back to the hotel in the near future.Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Emmah,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur.We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations.Your Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Manuel ,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.First and foremost, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to share your feedback with us.However, I was most concerned to learn that your stay was unsatisfactory in the hotel. I am very grateful that you took time to inform us about it, as improvements can only be achieved through guest feedback.Again, thank you and I hope you will accept my apology and rest assured that at the very least, your feedback will be acted upon to ensure no repetition.I do hope that despite the shortfalls experienced, that you will allow us another opportunity to be of better service in the not too distant future.Yours sincerely.Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Ms.Yemi,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.We would like to take this opportunity to thank you for taking the time to give us your feedback. We are pleased to read that you enjoyed the quality of rooms, services and the facilities as well as the location of the hotel. It is very motivational for all the team to receive such positive comments. Thank you for staying with us and we look forward to welcoming you back to the hotel in the near future.Yours Sincerely,Damir KartalCluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Khalid , Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking time to review our property and for giving us a good rating. We look forward to welcoming you back soon! Your Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Nelly , Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. First and foremost, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to share your feedback with us. However, I was most concerned to learn that your stay was unsatisfactory in the hotel. I am very grateful that you took time to inform us about it, as improvements can only be achieved through guest feedback. Again, thank you and I hope you will accept my apology and rest assured that at the very least, your feedback will be acted upon to ensure no repetition. I do hope that despite the shortfalls experienced, that you will allow us another opportunity to be of better service in the not too distant future. Yours sincerely. Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Fawzi, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I am very disappointed to hear that you found our service to be below your standards and for this I extend our heartfelt apology for the inconvenience caused during your stay. We assure you that we will do everything we can to ensure that this does not repeat itself in the future. I do hope that in spite of this unacceptable level of service delivery, you will allow us to be of better service to you in the near future. Thank you once again for sharing your experience of the hotel with us. Your sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai It brings us absolute delight to know that we have contributed in providing you with a wonderful experience. Additionally, we are happy to know that we have contributed to one of your best hotel experiences. With that said, we would love to welcome you back during your next stay. Additionally, We want to thank you for sharing your suggestions with us. We have cascaded your review to our management, and we will definitely keep them in mind. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr.Markku, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Ebrahim, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Guest, Thank you for sharing your feedback about your recent stay with us at Mövenpick Hotel and Apartments Bur Dubai. Though some moments in your experience did not match your expectations, we are delighted to learn that your experience in Restaurant was positive. We are looking into the feedback about the Life Guard & Room Make Up with concerned department to continue to improve our services and offerings for our guests. We look forward of welcoming back in the not too distant too future. Sincerely, Damir Kartal General Manager

Dear David, We very much appreciate your comments regarding your stay at the Movenpick Hotel & Apartments Bur Dubai . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Dear Mr.Osama Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking time to review our property and for giving us a perfect rating. We look forward to welcoming you back soon! Your Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Mr. Siby Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for the great review of our hotel. We are glad that you enjoyed your stay with us, especially the outstanding service by the team. We will certainly share your compliments with the entire team. Thank you once again for your feedback and we do hope to see you again very soon. Yours sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Guest. Thank you for staying and reviewing us. We are grateful for your kind patronage and appreciate receiving your positive review regarding your pleasant stay with us. Thank you once again and we look forward to welcoming you back in the not too distant future. Sincerely, Damir Kartal General Manager

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I would like to take this opportunity to thank you for taking the time to give us your feedback. I truly appreciate your kind words about our team member/s. It's definitely a boost for us every time we hear positive reviews such as this. We will certainly team know that they made an impact during your stay. Thank you once again for your wonderful review. We look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to review us and highly appreciate your positive feedback about our hotel. We are delighted to learn how much you enjoyed your dining experience at our Spices Restaurant. We do take pride in catering to our guests' needs the best way we can Thank you and we are look forward to having you again as our guest in the near future. Yours Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking time to review our property and for giving us a perfect rating. We look forward to welcoming you back soon! Your Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Ms Afsneh, We very much appreciate your comments regarding your stay at the Movenpick Al Mamzar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest, Thank you for your valuable feedback following your recent stay with us at Mövenpick Hotel and Apartment Hotel Bur Dubai.

ar Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I am very disappointed to hear that you found our service to be below your standards and for this I extend our heartfelt apology for the inconvenience caused during your stay. We assure you that we will do everything we can to ensure that this does not repeat itself in the future. I do hope that in spite of this unacceptable level of service delivery, you will allow us to be of better service to you in the near future. Thank you once again for sharing your experience of the hotel with us. Your sincerely, Amr AbdelAziz Baragith

Dear Mr. Haytham, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking time to review our property and for giving us a perfect rating. We look forward to welcoming you back soon! Your Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Mr. Khal , Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. First and foremost, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to share your feedback with us. I am happy to know that your overall experience was up to your expectations , except the leakage issue in the kitchen nevertheless , we will ensure that your concern is addressed to relevant department for a prompt action moving forward. I am very grateful that you took the time to write your feedback, as improvements can only be achieved through the valued guest feedback, please accept my apology for any inconvenience caused Looking forward to welcome you back in near future , please do not hesitate to contact me for any further assistance. Your Sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Mr. Jawad Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for the great review of our hotel. We are glad that you enjoyed your stay with us, especially the outstanding service by the team. We will certainly share your compliments with the entire team. Thank you once again for your feedback and we do hope to see you again very soon. Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Guest Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for the great review of our hotel. We are glad that you enjoyed your stay with us, especially the outstanding service by the team. We will certainly share your compliments with the entire team. Thank you once again for your feedback and we do hope to see you again very soon. Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Mr. Mohamad, Greetings from Movenpick Hotel Apartment Almamzar, Dubai. We appreciated your feedback. Looking forward to see you again in our hotel. Thank you. Regards,Hari Jayaram Front Office Shift Leader

عزيزي السيد سعيد, شكرا لاختياركم موﭬنبيك للشقق الفندقية الممزر لإقامتكم في دبي. نحن سعداء أن نعلم أن خدماتنا الفندقية قد نالت رضاكم. بالتالي نحن نتطلع إلى الترحيب بكم مرة أخرى فندق موفنبيك الممزر. مع أطيب التحيات عمرو عبدالعزيز مدير العمليات

Dear Mr. Hossein, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for the great review of our hotel. We are glad that you enjoyed your stay with us, especially the outstanding service by the team. We will certainly share your compliments with the entire team. Thank you once again for your feedback and we do hope to see you again very soon. Yours sincerely, Amr AbdelAziz Baragith Operations Manager

Dear Mr. Ducan, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. First and foremost, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to share your feedback with us. However, I was most concerned to learn that your stay was unsatisfactory in the hotel. I am very grateful that you took time to inform us about it, as improvements can only be achieved through guest feedback. Again, thank you and I hope you will accept my apology and rest assured that at the very least, your feedback will be acted upon to ensure no repetition. I do hope that despite the shortfalls experienced, that you will allow us the another opportunity to be of better service in the not too distant future. Yours sincerely. Amr AbdelAziz Baragith Operations Manager