Vacanze Dugard

Il luogo è paradisiaco, la spiaggia è vulcanica quindi scura, ma la baia nel complesso spettacolare. I servizi ed il personale veramente ottimi. Spa in posizione unica con personale esperto. Unico inconveniente la posizione isolata ed i servizi tutti disponibili ma tutti extra. La gestione mette a diposizione tours dell'isola a pagamento. A nostro parere si dovrebbero facilitare gli ospiti con navette gratuite almeno verso l'aereoporto e la capitale, in quanto i taxi sono piuttosto costosi e il noleggio dell'auto, in considerazione delle condizioni delle strade e della guida a destra, non consigliato. Inoltre sempre per lo stesso motivo, l'acquisto dei pasti è obbligato per cui sarebbe utile includere nel costo almeno la colazione.

The staff at the hotel were excellent! Always ready and willing to assist! 10/10. The food was also excellent and Chef Cameron was very accommodating. Special mention to Tara, Eloise and Charles. The facility however is in dire need of repair and does not appear to be in pristine condition as shown online. We did not have hot water, the toilet leaked and there were ants everywhere. Once maintained, it would be a decent stay.

Windjammer Landing is undeniably a beautiful property in St. Lucia, with gorgeous surroundings and a wonderful Caribbean atmosphere. Unfortunately, my stay came with a rather unexpected souvenir…..a broken toe! A word of caution about the stairs in the lobby area: Some are slightly uneven, so be mindful of your footing. I learned this the hard way, and breaking a toe just before a European vacation was certainly not part of my itinerary! What disappointed me most, however, was that not a single manager checked on me throughout the remainder of my stay to see how I was doing. For a resort of this caliber, I would have expected a little more personal attention and concern following an injury on the property. That said, I do want to recognize the wonderful restaurant staff, who were incredibly accommodating. They provided an extra chair and ice so I could elevate my injured foot while enjoying my meals. The nurse was also very friendly, helpful, and attentive, which I truly appreciated. Overall, Windjammer Landing is a beautiful resort, and there were staff members who genuinely went out of their way to make me comfortable. Unfortunately, the lack of follow-up from management left a disappointing impression. A little genuine concern goes a long way, especially in hospitality.