I checked into this hotel late on a Saturday afternoon. It was a very cold January day. I paid for a superior room in the main building, up several flights of stairs and a very steep narrow staircase, there is no lift. The room was up in the attic under the eves. The room was freezing as the heating had been turned off. I managed to turn the radiator in the bathroom and the single one in the large room on, to little effect. I was suffering from a very bad cold so was looking forward to being tucked up in a warm room. When the receptionist happen to knock on my door I asked him if he could do anything about the freezing room. He tried to bleed the radiators with a screwdriver. This had little effect and at 7pm the heating went off entirely and never came back on again. I spent a bitterly cold night in an attic room. The hotel had minimal staff. They also cancelled all evening meal service, which was a great disappointment as I was not feeling well enough to go out again.
Check out is very early at 10am although they offered me a later check out at £10 per hour extra. As I had already paid £108 for a freezing room I left as early as I could the next morning.
I am sure in the summer months this hotel is pleasant. It seemed very attractive on their website. It appeared very understaffed. I did not see anyone attending the reception desk or the bar whilst I was there. I was really looking forward to my stay and an evening meal at the hotel. Sadly I was greatly disappointed.