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Recensioni per 61 Durham

3.5 out of 5
61 Durham
Pittington, Durham, England

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 155 su 291 recensioni" "
Valutazione di 8 - Buono. 87 su 291 recensioni" "
Valutazione di 6 - Soddisfacente. 35 su 291 recensioni" "
Valutazione di 4 - Scarso. 9 su 291 recensioni" "
Valutazione di 2 - Terribile. 5 su 291 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,0/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Philip

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Joe

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Arrived late but the restaurant was still serving. Excellent food. Excellent service
Soggiorno di 1 notte a febbraio 2024
Risposta di Reception, il giorno 10 mag 2024
Good morning, we are so pleased that you enjoyed your stay and we would look forward to welcoming you back to 61 Durham in the future.

6/10 Soddisfacente

Gemma

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

sheila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very very helpful staff
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Colin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable room, good food and helpful efficient staff. No Earl Grey Tea available at breakfast.
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Bruce

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent service, polite staff
Checking in was painless even though arrived after 6pm, lady was very polite and also served my dinner, gentleman i think is the owner and starter on photo was a nice gesture as on the house, bedroom clean, could have done with coffee bags instead of instant but of course higher cost, again another lady serving breakfast very polite along with checking out, will be staying there again when returning, pictures of my dinner as these get sent home so Mrs knows what i sm eating! thank you
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Ranson

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

paula

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Very friendly staff only stayed one night breakfast was good.would stay again.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Reception, il giorno 23 nov 2023
We are so pleased that you enjoyed your stay and we would look forward to welcoming you back to Hallgarth Manor Hotel in the future. Kind regards, Reception.

10/10 Eccellente

June

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Highly recommended! Very friendly helpful staff. Hotel itself was great! Couldn’t fault it and breakfast was well worth it 😊
Soggiorno di 1 notte a novembre 2023
Risposta di Reception, il giorno 23 nov 2023
Good morning, we would like to thank you for you kind words and we would look forward to welcoming you back to Hallgarth Manor Hotel in the future. Kind regards, Reception.

10/10 Eccellente

Scott

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a ottobre 2023
Risposta di Reception, il giorno 26 ott 2023
Thank you for taking the time to give us such a great 10 out of 10. We look forward to welcoming you back to Hallgarth the Manor House Hotel.

6/10 Soddisfacente

Charla

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Could be better..
Bed sheet had a red stain which looked like blood. Complained to staff & was told it was red wine that they already knew about but hadn’t told me or changed the sheet before my arrival. We were told that they was awaiting a solution from the upholsterer as they couldn’t remove the stain. The shower tray was not clean from last use prior to our arrival & still wasn’t cleaned after we complained & housekeeping had attended. Red stain was still present after bed had been made. Window latch on sash window was broken as was the safety cable so any little ones could have fallen out if staying in the room. Toilet roll holder on wall & bathroom door handle were both very loose. On morning after first night stay, the main light switch broke & the rocker switch fell off causing other switches for main light to trip leaving us without a main light & having to rely on lamps. Immediately raised this with staff but 24hrs later this had not been repaired. Hotel provided an upgrade for final night to a larger room. Window issues were the same in the new room. Breakfast was good, experience in restaurant for dinner..very bad! Both ordered the mixed grill & prompted waitress on steak preference. Asked for medium rare & steak was like leather and we were only given butter knives. When questioned was told steak is cooked in advance of order. Wife’s pork steak was under cooked & request was made to cook for longer but it never came back as it had been left in the oven & chef had gone home!
Soggiorno di 3 notti a ottobre 2023

2/10 Terribile

james

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay was fine although we had a van broken into in the car park overnight with no help from the staff with cctv footage.
Soggiorno di 4 notti a ottobre 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

6/10 Soddisfacente

Clare

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Ok shame about the shower
Stayed 1 night for business, room was ok. Found bed too soft but that’s my personal preference. The shower was main bug bear was absolutely tiny!!! Was quite noisy too with doors banging and shaking the room
Soggiorno di 1 notte a ottobre 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

10/10 Eccellente

Lyndsey

Soggiorno di 1 notte a settembre 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A gem
Lovely room & en-suite. Very clean & a comfortable bed. Peaceful hotel.
Soggiorno di 1 notte a settembre 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

4/10 Scarso

Debbie

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
this was ok for a posh hotel
on arrival was greeted at the desk by receptionist. very pleasant and friendly, check in was swift, with no concerns room was cosy but nice and clean. bed was comfortable. we were booked i for dinner at 7pm. when we arrived there was no one to greet us, stood around waiting for someone to seat us. someone eventually came . food and drinks order went straight. however food took along time to come. the manager was ready chatty and asked about our stay which was nice. night time no problem room was comfy and the hotel was quiet. breakfast the next morning was not good. all tables where dirty did not know what we had to do did ot know where to sit we did not know where things where what we should be doing. they ran out of things and had to wait for stuff they ran out of juice which was not replaced.
Soggiorno di 1 notte a settembre 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

6/10 Soddisfacente

Diana, Witney

Mi è piaciuto: Personale e servizio
Friendly staff, good food, just a bit haphazard in standards of service, eg cutlery available, no remote in room to operate TV, (item requested but never appeared).
Soggiorno di 1 notte ad agosto 2023
Risposta di Reception, il giorno 21 ott 2023
Thank you for your comments

10/10 Eccellente

Keith

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place, good food. Only thing that let it down was we payed for full breakfast, unfortunately when we arrived there was a notice saying due to unforeseen circumstances they could only do a continental breakfast,
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

margaret

Viaggio con la famiglia
This hotel is ok. Staff are friendly but slow at bar. The hotel could really do with a lift, I have stayed here a few times and always seem to have room on second floor. Room clean but carpet stained and looked grubby. Breakfast was continental was ok. Hotel could do with a revamp.
Soggiorno di 1 notte a luglio 2023

8/10 Buono

Faye

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brilliant nights sleep and a very generous sized room. Had a comfortable nights sleep and a lovely vegetarian breakfast in the morning. Set me up well for my interview the day after in Durham
Soggiorno di 1 notte a febbraio 2023
Risposta di Reception, il giorno 4 giu 2023
Thank you for your comments

4/10 Scarso

Graham

Rather chaotic booking/ payment experience
Rather disorganised at reception with several guests overcharged for services and or rooms purchased elsewhere. Not sure how to do refunds via the visa machine so will be interested to see what happens. Carpets on landings and bedroom we were in heavily stained although everything else clean enough. Nice enough stay for a wedding but spilt a bit by the lack of coordination and poor experience
Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Lucy

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Bed not great, dipped into middle and solid sponge pillows. Room clean but stairs leading up all dirty Super friendly reception staff.
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location!
Location perfect. Food quality perfect.and Bar/restaurant staff perfect 5* Room was adequate for 4* However, the Reception staff need to be trained up on Front Desk Customer Service!!
Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brilliant stay
We were in a refurbish room which was very spacious and ckean. We had a lovely relaxing stay. A lovely greeting by the receptionist on our arrival. The staff were so friendly and accommodating. Nothing was too much trouble. The breakfast was excellent. We were there one evening for a family Birthday party and the food and service ran very smooth, the food was fabulous.
Soggiorno di 3 notti a febbraio 2023

10/10 Eccellente

Lesley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous hotel
Fabulous hotel everybody is friendly and welcoming nothing is too much trouble. Food really good standard this was my second stay and will definately go again.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

David

Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Elizabeth

Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Sophie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Small but comfy! Lovely evening meal and breakfast.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ideal situation for night out in Durham. Stayed night with friends.
Soggiorno di 1 notte a febbraio 2023

8/10 Buono

Jo-Anna

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly, comfortable hotel
We stayed for one night prior to an interview I had in Durham. The check in staff were very friendly and the room was very comfortable. Breakfast was included and was very tasty, there was both a vegetarian and vegan full English which was a nice touch. Will be staying again soon to explore some more of Durham area.
Soggiorno di 1 notte a dicembre 2022

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Short trip to Durham
Good staff , quiet and warm , good car parking and a good menu. Casual and efficient breakfast.
Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Colin

Soggiorno di 1 notte a gennaio 2023

8/10 Buono

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet , great parking , nice rooms and everything works. Our Durham favourite
Soggiorno di 2 notti a gennaio 2023

6/10 Soddisfacente

Lloyd

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
do not hold an event here in cold weather
The hotel itself was good but the club meal on the Saturday evening was poor.The room was extremely cold and the food followed suit!
Soggiorno di 1 notte a dicembre 2022

10/10 Eccellente

Ian

Soggiorno di 1 notte a dicembre 2022
Risposta di Nikki , il giorno 11 dic 2022
Hi Ian,Thank you for your review We hope to see you again soon

10/10 Eccellente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasurable stay
A very comfortable couple of nights stay as part of a workshop. Staff were very friendly and always helpful. The evening meal was fantastic. Thank you
Soggiorno di 1 notte a dicembre 2022
Risposta di Nikki, il giorno 11 dic 2022
Hi Paul,Thank you so much for your lovely review.We hope you had a great time at the workshop and we hope to see you for a visit, again soon

10/10 Eccellente

neale

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, warm welcome from Margaret. My room was clean, and comfortable. I had dinner and breakfast at the hotel- both excellent and the staff were friendly and helpful. The hotel is decorated beautifully for Christmas at the moment.
Risposta di Nikki , il giorno 7 dic 2022
Hi Neale,Thank you for your lovely review We look forward to seeing you again soon

8/10 Buono

Edward

Soggiorno di 1 notte a dicembre 2022
Risposta di Nikki, il giorno 7 dic 2022
Hi Edward Thank you for your review.We hope to see you again soon

6/10 Soddisfacente

Chris

Soggiorno di 1 notte a novembre 2022
Risposta di Nikki , il giorno 7 dic 2022
Hi Chris,Thank you for your review.We hope to see you again soon

8/10 Buono

James

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice hotel and good stay ... service in restaurant inexperienced thou passage and tables left messy, food good and tasty.
Soggiorno di 1 notte a novembre 2022
Risposta di Nikki, il giorno 7 dic 2022
Hi James,Thank you for your feedback following your stay.This has been shared with management from that department We hope to see you again soon

8/10 Buono

Si

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Nikki, il giorno 7 dic 2022
Hi Si,Thank you for your review.We hope to see you again soon

10/10 Eccellente

Diane

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful.
Such a lovely hotel and the staff are so friendly and helpful. I was staying here due to work but would love to go back. Really cosy and comfy. I don’t think you’d be disappointed staying here. I didn’t eat in the evening but breakfast was lovely. The lounge where I did have a drink is a lovely room.
Soggiorno di 2 notti a novembre 2022
Risposta di Nikki, il giorno 7 dic 2022
Hi Diane,Thank you for your lovely review following your stay.We hope to see you again soon

8/10 Buono

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Beautiful hotel, excellent price and location
We chose this hotel due to price and location on our trip up to Edinburgh to break the long journey It was an old building that had been preserved beautifully We had two rooms, and my only criticism is that the shower in our room was not big enough, it was very small and hard to turn round in, but for the price, it was a minor worry The food was excellent and the service was impeccable I would definitely return, but ask not to be put in the room above the front door as it was noisy with other guests checking in and the bathroom was very small
Soggiorno di 1 notte a novembre 2022
Risposta di Nikki, il giorno 7 dic 2022
Hi Michelle,Thank you so much for your lovely review.We look forward to seeing you again soon

10/10 Eccellente

Victoria

Soggiorno di 1 notte a ottobre 2022
Risposta di Nikki, il giorno 31 ott 2022
Hi Victoria,Thank you for your review We look forward to seeing you again soon

10/10 Eccellente

John

Soggiorno di 1 notte a ottobre 2022
Risposta di Nikki, il giorno 31 ott 2022
Hi John,Thank you for your review We hope to see you again soon

10/10 Eccellente

Daniel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
For work great location clean and tidy
Soggiorno di 1 notte a ottobre 2022
Risposta di Nikki, il giorno 31 ott 2022
Hi Daniel,Thank you for reviewing your stay.We look forward to seeing you again soon