Hotel con piscina a East Malling and Larkfield

“The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...

“Clean room, staff are very friendly & helpful, breakfast was amazing with lots of choices”

“Completely adequate room for our needs as we were visiting Leeds Castle for a concert. Room was clean although very hot as we are mid heat wave at time of writing…no air con but fans provided to take the edge off. Staff were pretty friendly, decent buffet breakfast with good ‘full English’ offering. Well stocked, reasonably priced bar.”

“Used to be lovely. Now a dump”

“Struttura carina, ma camere non insonorizzate e si sente parlare il vicino a bassa voce. Inoltre manutenzione rumorosa (trapano) a partire dalle 7.00. Carino il bar, scarso il ristorante. Check in lento e con una ragazza che cantava e ballava invece di spiegare la struttura.”

“On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property.”

“Lots of stairs I. This hotel, not convenient for luggage on wheels”