Hi Pamela,Thank you for choosing Pocono Palace Resort and for your kind words. We are delighted that you enjoyed your visit. It was our pleasure to host you, and we hope to see you again in the future!Warm Regards,Pocono Palace Management Team

Hi Erik,Thank you for sharing your experience. We apologize for any issues with the beds, and we hope to welcome you to one of our sister properties in the near future.Warm Regards,Pocono Palace Management Team

Dear Kateryn,We are thrilled that you enjoyed your stay with us. Your five-star review is greatly appreciated, and we look forward to seeing you again!Warm Regards,Pocono Palace Management Team

Dear Stephen,We're glad you had a comfortable stay overall at Pocono Palace Resort. However, we're disappointed to hear about the dripping faucet. Your satisfaction is our priority, and our Maintenance Manager will promptly address this issue. That said, it was a pleasure to welcome you, and we look forward to having you back for an even better experience.Warm Regards,Pocono Palace Management Team

Hello Anne,We're delighted by your excellent review of Pocono Palace Resort! Congratulations on your engagement, and it was our pleasure to make the proposal a special moment. Thank you for choosing to stay with us and we hope you'll return!Warm Regards,Pocono Palace Management Team

Hi Larry,It was such a pleasure to welcome you to Pocono Palace Resort! We're delighted you had a great time with us. Your concerns about our accommodations will be shared with our Maintenance and Resort Managers for further consideration. Thank you for your review, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

Hello Dreyson,We're proud to receive your outstanding review of Pocono Palace Resort! It's wonderful that you loved staying with us. Thank you for your kind praise and we hope you'll come back. Warm Regards,Pocono Palace Management Team

Hi Elisa,Thank you for choosing Pocono Palace Resort. We're glad you enjoyed our vibe and will pass your concerns on to our Resort Manager here at the property. It would be our pleasure to welcome you back in the future for another highly-rated experience; until next time!Warm Regards,Pocono Palace Management Team

Hi Ololade,Thank you for your honest review. It was a pleasure having you stay with us recently at Pocono Palace Resort. While we're delighted our hospitable team left a memorable impression on you, we regret any concerns with the outer appearance of our resort. Your feedback will be shared with our Resort Manager for further consideration. Take care, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

Dear Geralda,Thank you for sharing your feedback. We're genuinely concerned about the issues you've outlined, from the front desk interaction to your dining experience. Please be assured that your comments are taken seriously, and our General Manager will be addressing each point to improve. We hope to have another chance to provide you with the quality stay you expect and deserve.Warm Regards,Pocono Palace Management Team

Hi Evis,Thank you for your kind words. We're glad you always enjoyed staying with us each year, and you will certainly be missed. We hope you will enjoy our sister properties even more. Thanks again, and we wish you well!Warm Regards,Pocono Palace Management Team

Dear Gloria,We're so happy to hear that you enjoyed your time with us overall. That being said, we're sorry to hear about any cleanliness concerns during your visit, and we'll be sure to have our housekeeping team look into your feedback further. Thank you, and we hope you'll consider giving us another chance soon; we're confident that we can impress you. Warm Regards,Pocono Palace Management Team

Dear Freddy,We're so thrilled to know that you had a great time with us overall and that you chose us to celebrate your 14th anniversary. Thank you so much for the recommendation and we hope to see you again soon. Warm Regards,Pocono Palace Management Team

Dear Jessica,Thank you for sharing your feedback with us. We're disappointed to hear about the condition of your room and the lack of cleanliness you experienced during your stay. We sincerely apologize for falling short of your expectations and for any inconvenience. Please rest assured that we take your comments seriously and will address these issues to ensure a better experience for our future guests. Your input is valuable to us, and we hope to welcome you back for a much-improved experience.Warm Regards,Pocono Palace Management Team