8/10 Buono
Shara
Viaggio con la famiglia
22 ago 2025
Mi è piaciuto: Condizioni e dotazioni della struttura
IMPORTANT:
I want to give a 4 but I can’t.
The space is cute and cozy.
1. We initially had difficulty accessing the apartment and were given the wrong code.Ultimately we got in after about 20 minutes.
2 The remotes didn’t work and one tv was not functions all. We don’t watch tv much but it should work.
3. There is mold in the shower crevices near basin.
4. The bathroom floor has perma-dirt on the otherwise lovely tile.
5. THERE IS A WEEKLY FIRE ALARM on Thursdays (“per the palace”) and no one mentions this terrifying 9 am interruption of calm. Nuts. They treated this as normal. It’s not normal.
The hotel is near things (nature & entertainment/food).and in a great location. The other amenities were fine. The support team is polite and swift. The housekeeper will probably smoke outside your window if you face the beautiful garden so mind the windows as she does not care about the influence of her habit upon guests.
The client support is offsite so there’s a gap in services. Baggage storage is also offsite but conveniently near both castle and train station. There is no one onsite for such amenities.
What’s good: comfy beds, usable kitchen space, private apartment on its own floor, a lovely courtyard, next to palace grounds and a museum, good bath supplies and a wonderful soak tub, and a bit of city view from multiple windows, nice decor and clean space beyond bathrooms.
Shara
Soggiorno di 3 notti ad agosto 2025
