Vacanze El Arenal

I had such a wonderful stay here! From the moment I arrived, everything exceeded my expectations. The hotel was beautiful, clean, and well maintained, and the staff was incredibly welcoming, friendly, and attentive throughout my visit. The room was comfortable, spotless, and had everything I needed to relax and enjoy my stay. I also appreciated the great location and the overall peaceful atmosphere. Every detail made the experience feel special. I truly loved everything about this hotel and wouldn’t hesitate to stay here again. I highly recommend it to anyone looking for a comfortable, enjoyable, and memorable stay. Thank you for such a great experience!

I like this hotel and its problems are typical of Mexico where there is no soundproofing concept. It always seems to live with the guests in the next room, like those upstairs and downstairs. The breakfast is much improved since my last visit 2 years ago. they say it starts at 7.30, but in reality at that time the waiters begin to set up. General speaking they should recommend to guests and to the cleaning staff in the morning, to make as little noise as possible in the rooms and common areas (especially on the very used stairs because there is no lift) so as not to disturb others.

Staff persons ( SARAI & CYNTHIA) at the front desk were very courteous and even surpassed the customer service standards of this beautiful hotel at the heart of downtown Mexico City. This is my # 1 hotel for years!

The breakfast on the upstairs terrace was very good, with enough choices to keep it interesting during our 8 day stay.

Un buen lugar para hospedarte, la ubicación es perfecta y muy tranquila. el personal muy amable.