B&B a Elgin

“Overall, we had a nice stay and would definitely come back. The casino was clean and enjoyable. Of course, I wish we had won a little more, but hey—that’s why they call it gambling! The only reason for four stars instead of five is that our room (532) had a couple of maintenance issues. The coffee maker didn’t work, and part of the replacement flooring was coming up. I let the front desk know before we left, so hopefully those items will be fixed for the next guests. Despite those minor...

“I enjoyed my room, was nice and clean.”

“We did not have a very good experience at this hotel. Upon entering the hotel, we immediately noticed a strong musty, mildew-like odor. Unfortunately, when we entered our room, the smell was even worse. We also found that sections of the carpet along the edges had been chewed up, and parts of the bathroom counter were damaged as well. Since we were traveling with pets, I made sure to take pictures of the existing damage so we wouldn't be held responsible for it. We also attempted to use the...

“We reserved a room for five adults at the Hampton Inn through Expedia. When we got there the room, they gave us an absolutely no possible way to sleep more than four adults. The Hampton Inn refused to give us a refund, even though either Expedia or the Hampton Inn had lied to us and advertise falsely. I would never stay here or deal with this company again and I won’t be using Expedia again in the future if they don’t compensate me for this.”

“The first room assigned was dirty with stained sheets and the toilet had stains as well. No refill for soap or shampoo in the shower.The second room they assigned was a little much better.”