Guest house a Ella

“Svårt att hitta till hotellet då namnet Glen Rock Ella inte finns på några skyltar. ”

“I booked and paid for my room in advance. I booked a Deluxe Double with Balcony and breakfast. When I arrived, they didn't know about my booking. My room was obviously already taken but they were not honest about that. I was put into another room with no balcony and told that 'the price does not include breakfast'. After a couple of email exchanges with me providing proof of my 'confirmed' booking, he agreed to include breakfast (but he did not change my room). My 'balcony' was the shared area...

“Vicino al centro ed alla stazione di ella, comodo muoversi a piedi puoi andare ovunque, hotel pulito, camera molto ampia e il personale è stato gentilissimo”

“The property didn’t have our booking so after 1/2h waiting around not knowing what was happening, they arranged another room somewhere else for us. The other hotel was much cheaper and not as nice so we agreed as long as we had a compensation for the inconvenience and price difference it was fine. The owner agreed to give us free dinner and breakfast. The next day they gave us the bill for both, plus asked us to pay for the new room threatening to call the police (but I had already paid...