Hotel vicino a Esplanade Arts and Heritage Centre - Medicine Hat

“I booked and paid for a room, drove to the hotel, and was shocked by the situation outside. Several people were gathered near the entrance, and I felt unsafe and uncomfortable entering the property. I contacted Expedia for assistance, and Expedia called the hotel on my behalf. Despite explaining the situation, the hotel refused to issue a refund. I was disappointed by the lack of assistance and concern for my safety. I paid for a room that I did not feel safe accessing or using, yet the hotel...

“Like stepping back in time. Clean rooms, comfortable bed, instantly HOT water, great price.”

“Parking should be allocated well.”

“The bathroom shower tap dripped for 2 days we were there. How hard is it to replace the washers or cartridge? Very thin light blanket on the bed. bathroom door was all delaminated on the bottom. No coffee maker. Bathroom sink faucet was very hard to move and squeaked.Heater fan ran constantly even after heat stopped due to the set temperature on the unit. Who wants to listen to that all night? No coat hangers and only 2 pillows. We got some hangers and pillows after going and asking.”

“The two room suite was perfect for our girl's trip. Very clean and handy to have a lounge on site. Room was clean and the staff was great. We will stay again!”

“Staff was nice and helpful.”

“It was good experience!”

“The property is tired. We went to this property because it was not a popular chain thinking it was more local. Rating was very high compared to others in the area which did not live up to the rating. There was nothing wrong with the property it is just tired. They were not on google maps and there was no lit signage. Had to phone for directions twice. Quite frustrating when it is late and you are tired.”

“Slept amazing. Great hotel!”

“Tv changer hard to figure out, couldn't scroll thru channels wax frustrating. Breakfast is not bad. Hotel maybe needs a deep clean.”

“Clean rooms. Nice decor, friendly staff.”

“Casino”