Vacanze Estreito da Calheta

Bonne situation, proche d’un centre commercial et pas loin de la mer

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The room was very nicely decorated, and the location was convenient for exploring the city center. Although the hotel was close to the sea, there was no beach nearby where you could swim or relax. Some aspects of the room could be improved in terms of comfort. The bathroom had a glass wall, which offered very little privacy. There was also a connecting door to the room next door, and the soundproofing wasn’t great, so we could hear what was going on in the other room. There was also no bidet in the bathroom. Breakfast was not included in the room rate and cost €19 per person per day. Parking was available through the hotel, but at an additional cost of more than €20 per day, which can become quite expensive for a longer stay. Housekeeping was also a little inconsistent. On a couple of occasions, toilet paper was not replaced, so we had to ask at reception. On one occasion, we left our used towels on the floor to indicate that we wanted them changed, but the same towels appeared to have been folded and put back instead of being replaced.

Staff was terrible. They are unhappy and it reflects on their work. We messaged the hotel in advance via app chat to ask for parking space. Nobody replied. Receptionist said they don’t respond to app chats. The next day they sent me a questionnaire on the same app chat. In the end there was no parking and we had to park 1km away because there was a festival outside the hotel over 2 nights. If they told me in andvance, I wouldn’t bring a car. Also it is far far away from the city center so you need to either rent a car or pay for taxi, which makes the total cost more than it deserves. Avoid at all cost. Not recommended. Terrible staff.

Ottimo resort con camere grandi e ben equipaggiate, ma dall’aspetto un posto datato. Servizio buono ma non ottimo