Chalet a Eyemouth

“I booked this cottage through Expedia and received confirmation that my reservation was confirmed. I travelled around 300 miles from the south of England, while my elderly parents travelled from the north so we could meet there for a family break. On the day of arrival, I never received the promised key-safe information. After contacting Expedia, they were initially unable to locate my booking. I eventually obtained access details from a neighbour, only to discover that the property was occupied...

“When I arrived, we found the property needed some upgrading, some items in the kitchen were dirty,the baking trays in the oven, one was rusty,the couch upstairs had dirt under the cushions, I asked the owner to clean it and the oven tray,but we actually clesned the kitchen ourselves. There were lighbulbs out,in the bathroom the toilet roll holder was hanging off the wall. The property was unkempt in general. It should have been spotlessly clean. Also therevwas a damp musty smell in 2 of the...

“The property was good, upside down property, set in a lovely harbour town. Locals friendly. Amazing ice cream shop. The attached fish and chip shop was very busy too. Parking was roadside, not guaranteed, opposite the property. We arrived at the end of the Herring Queen Festival, which was packed out. We struggled to even unload, but obviously that wasn't something we knew about prior to booking. After that had finished, parking wasn't really a problem. A few niggles with property but it didn't...

“We stayed one Saturday night in early August. A nice welcoming hotel with ample parking. We had a premier room which was very comfortable, quiet, and had pleasant views over the gardens. The staff were really friendly and helpful, and reminded us that everything in the minibar was complimentary! As we’d eaten prior to arriving, the snacks and drinks - both alcoholic and soft were just enough to keep us satisfied until our good night’s sleep. Breakfast in the morning was plentiful and served in...