Dear Gary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff and nice facilities. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FAIRMONT. You mentioned your liked we were close to restaurants and shops. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to host you again soon.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to tell us about your experience at the RED ROOF INN FAIRMONT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the location. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Payton,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the issues you highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Carla, I appreciate your kind review at our hotel Red Roof Inn Fairmont. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Sherry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Fairmont. We are sorry you had a less than satisfactory experience due to the concerns you highlighted regarding the odor of the room, the handle not working and the bathroom door. Please accept our sincerest apologies. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Ryan, The staff at the Red Roof Inn Fairmont and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Jim,Thank you for taking the time to tell us about your experience at the Red Roof Inn Fairmont. I am glad to read that you were pleased with our location as it is close to the main highway, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Ronald, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with how professional our staff was. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Ronald, Everyone here at the Red Roof Inn Fairmont was proud to see your 5/5 score. Your kind words regarding our professional staff are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Ronald,Thank you for taking the time to write a review of your stay at the RED ROOF INN FAIRMONT. I am happy you were pleased with our very courteous staff and was very satisfied with your stay, prompting your 5/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Ronald, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Deborah. The staff and I at the RED ROOF INN FAIRMONT appreciate your 5/5 score. However, you indicated that the upkeep of the rooms, the limited amount of Tv menu, and the noise disturbance dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Nonetheless, I am happy to hear that you found our rates to be great.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN FAIRMONT. Ronald, I am glad to read that you had a great encounter with us and we truly appreciate your kind remarks about our very professional staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Ronald, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Ronald. The staff at our Red Roof Inn Fairmont was elated to see that we earned your 5/5 score. You mentioned some highlights, namely our nice area and our close proximity to the mall, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Daphne, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the one of the beds which you stated was in very poor shape. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Ngar, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to see that the value to price ratio met your expectations and that you were pleased with the cleanliness of the room, prompting your 10/10 score. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Dwayne, Thank you for taking your time to share your honest feedback here at the Red Roof Inn Fairmont. Our goal is to provide a clean, quiet and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Ashley, The staff at the Red Roof Inn Fairmont and I appreciate your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Diane,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. We value you as our guest and welcome your 8/10 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great check-in you had, friendly front desk staff and all the positives highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Tiffany, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FAIRMONT and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Jan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to read that you were pleased with excellent condition of our hotel and how the front desk staff followed up to check if you were comfortable. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Adina. The staff and I at the RED ROOF INN FAIRMONT appreciate your 4/5 score. I am happy to hear you found our hotel to be quiet and easily accessible to I-79. However, you indicated that there are some outdoor cats at our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely, Red Roof Management

Dear Bettina, The staff at the Red Roof Inn Fairmont and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Ashley, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. We are delighted to read that you were pleased with with our staff at the front desk as they were very polite and helpful, the fresh coffee every morning, that the water is always hot and the value to price ratio. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comfort of home and we re proud to have achieved that with your visit. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, Carla Red Roof Management RediResponse Specialist

Hello Valued Guest,Thanks for sharing this perfect rating, of your stay at the Red Roof Inn Fairmont. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope we have the opportunity to see you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Fairmont. I'm thrilled to read that you were pleased with the value to price ratio and the comfort of your room. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Diane, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Tremayne, We appreciate your comments regarding your recent stay at the Red Roof Inn Fairmont. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very friendly, prompting your 5/5 score. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the cleanliness of the room. I will definitely share your comments with our Red Roof cleaning team. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, It would be our pleasure for you to repeat your experience with us in the future. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Jacques,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am thrilled to read that you were pleased with our hotel, the cleanliness and that it is quiet, prompting your 5/5 score. At Red Roof, a positive experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jocelyne,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to read that you were pleased with the comfort of the bed and that the value to price ratio met your expectations. However, you mentioned that a table is needed in the bathroom that you can place your toiletries. We will take your comments into consideration to make changes to improve our customer experience. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Josie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Veronica,We are sorry to hear your recent experience at the Red Roof Inn Fairmont did not meet your expectations. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding odor of room carpets also bed, lack of cleanliness and the insect you reported. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

Hello Leah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Leah,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FAIRMONT. It's great to hear that you were pleased with how clean and friendly our property is. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Bettina, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Blair,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I am glad to read that you were pleased with our location and that there is a Bob Evans across the street. However, you mentioned that being charged a safe fee was not to your liking and it would make sense to charge the fee after you use the safe not before, the pillows were not ideal as well as the other concerns you listed. We value your feedback at Red Roof as we strive to continuously improve the quality of our hotel to meet the needs of our guests. Thank your for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Yana,Thank you for taking the time to tell us about your experience at the RED ROOF INN FAIRMONT. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as the room being unclean.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Shannon, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported, the lack of cleanliness and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Maarit, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness, the coffee was not to your liking and the other concerns you listed. Breakfast is not an offered amenity at our location. However, there are restaurants that are in close proximity of our property that you can enjoy. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairmont and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Sharon,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fairmont. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendliness of our staff and the accommodation, prompting your 10/10 score. At Red Roof, our main goal is to provided all our guests with a positive experience that portrays the comfort of home and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Tammy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FAIRMONT and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hi Jeremy,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn Fairmont. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist