6/10 Soddisfacente
Elizabeth, Westerville
23 ago 2025
Mi è piaciuto: Pulizia e personale e servizio
The historic hotel is located a short walk to the beach. It has a lovely front porch and a very nice pool and patio. The hotel is located a short drive from downtown Falmouth and all the restaurants and shops and about a 15 minute drive to Woods hole and the ferry to Martha’s Vineyard.
I was very disappointed in the room. I booked a king Junior suite after looking at the pictures online that showed a nicely appointed room. the room did have an ocean view. Its decor was nothing like what I saw online. I expected luxurious and got average. The decor was blah. There was not one picture on the walls. The biggest problem was that the air conditioning worked intermittently. It was fine the first night and into the next day however, the second and third nights the AC was not working properly and the room reached 78° with fans running. The staffs response was to provide more fans. They said this was an older part of the building and it was going to be upgraded in the off season. I also showed the manager the online pictures of the room. Her response was the new owners were redecorating and hadn’t gotten around and changing the pictures online. I found all of this unacceptable and expressed my displeasure.In addition to the air conditioning issues, the bathroom sink did not drain well, there was very little space to hang a towel and the toilet seat kept coming loose.
The manager gave us a $500 refund. The room averaged $900/might. Definitely not worth it.
Elizabeth
Soggiorno di 4 notti ad agosto 2025
