Hotel in zona Fern Hill, Ootacamund

“Scope for the improvement on cleanliness and maintain quality of food consistently. Location of property excellent. Staff is good.”

“Bathroom is bad. No water supply properly in the basin. As shown in the picture bathtub is not at all usable. Infact bugs are in the bathroom. No telephone in the room and unfortunately there are not even staff available to seek help. I had to go searching for them. No Internet even after asking for them. Only positive about the place is the lawn. It’s not worth the price ”

“Dirty room and people were smoking and drinking ”

“Overall very good. Staff were very helpful and friendly. Dinner was good. There was a bit of noise from neighbouring rooms and some stuffiness in the bathroom because it had no windows or ventilation, but would stay again.”

“staff was friendly but needs lot of improvment related to cleanliness sanitation and room fixtures and upkeeping of the surrounding picturse you show the website is deceptive and too overpriced i would not recommend this property to anyone nor i will go and visit this property Thanks Venkatesh Rao 832-508-0165”

“Experience is, more or less satisfactory, except restaurant. Though breakfast was supposed to be served at 08.00 AM, always it was served after 08.30 causing extreme difficulty to board the 09.15 toy train and 09.15 bus to Kannur (Kerala). Punctuality is VERY POOR.”

“First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number.”

“The host was excellent. However the room was very cold and no heating was available. Also the bathroom condition was quite worn. Hot water supply limited. ”

“Lovely property. Great service ”

“Staff were friendly, property was clean, and most importantly food served was delicious and great variety. I took off one star because hot water was available but more like Luke warm, and after running water for 45 mins. One thing to note, not related to property- Bandipur safari is only available by car and only two times a day. First one starts at 630 in the morning. There is a huge price difference when doing safari from Bandipur officials vs when arranged by resort, but experience is...