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Recensioni per Grand Burstin Hotel Folkestone

3 out of 5
Grand Burstin Hotel Folkestone
The Harbour, Folkestone, England

Recensioni

6,4
Valutazione di 10 - Eccellente. 303 su 1347 recensioni" "
Valutazione di 8 - Buono. 335 su 1347 recensioni" "
Valutazione di 6 - Soddisfacente. 261 su 1347 recensioni" "
Valutazione di 4 - Scarso. 184 su 1347 recensioni" "
Valutazione di 2 - Terribile. 264 su 1347 recensioni" "

6,4/10

Pulizia

7,0/10

Personale e servizio

6,2/10

Servizi

5,6/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Massimiliano

Viaggio di gruppo
Toccata e fuga a Folkestone
Hotel datato, con il minimo sufficiente per passare una o due notti.
Soggiorno di 1 notte a ottobre 2023
Risposta di The Grand Burstin Team, il giorno 3 nov 2023
Dear Guest, Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Micheal

Mi è piaciuto: Servizi
Good hotel no problems
Soggiorno di 1 notte ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 30 apr 2024
Dear Micheal,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Eccellente

sarojini

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good entertainment in evening. Access to harbour/beach. Need to spruce up the place. Would recommend the hotel friendly staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 16 apr 2024
Dear Sarojini,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Nick

Viaggio di gruppo
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Purely the price and convenience.
Soggiorno di 1 notte ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 16 apr 2024
Dear Nick, Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Eccellente

Sarah ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely and quiet despite the hotel being very busy
Soggiorno di 2 notti ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 9 apr 2024
Dear Sarah,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Petet

Viaggio di coppia
Quite dated personally I found the bed very uncomfortable also the pillows so had hardly got any sleep fair bit of noise from water system through the building
Soggiorno di 1 notte ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 9 apr 2024
Dear Guest,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Stacey

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
A good hotel by the harbour for a low price which was good. The staff were great and the room had amenities such as iron, hairdryer, coffee and soap etc.. Negatives were that the walls are so thin you can hear every door slam or conversation from other guests rooms. The reception staff did offer to allow me to change rooms for my second night to be fair. Also I didnt find the mattress very comfy so I didn't get the best sleep. The pool is an extra charge of £3 and is quite a small pool and the hotel offers a small gym. Parking is £5 a day and the car park is within the hotel. I didnt eat there so can't comment on the food but they offered a good choice of menu and happy hour on drinks.
Soggiorno di 1 notte ad aprile 2024
Risposta di The Grand Burstin Team, il giorno 5 apr 2024
Dear Stacey, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

8/10 Buono

Jonathan, Airdrie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti a marzo 2024
Risposta di The Grand Burstin Team, il giorno 2 apr 2024
Dear Jonathan,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Jonathan, Airdrie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Clean
Soggiorno di 3 notti a marzo 2024
Risposta di The Grand Burstin Team, il giorno 2 apr 2024
Dear Jonathan,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Svetlana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is very good for walking and to enjoy the sea viewing.
Soggiorno di 3 notti a marzo 2024
Risposta di The Grand Burstin Team, il giorno 2 apr 2024
Dear Svetlana,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Jagtar

Soggiorno di 1 notte a marzo 2024
Risposta di The Grand Burstin Team, il giorno 24 apr 2024
Dear Jagtar,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Terribile

Jimmy

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worst place ever kicked out within the hour asked for a smokers room that they didn’t give me and got chucked out! Bad place!
Soggiorno di 1 notte a marzo 2024
Risposta di The Grand Burstin Team, il giorno 14 mar 2024
We are sorry that your experience at the Grand Burstin didn't quite match your expectations.The management reserve the right to refuse admission. If you would like to discuss your experience further, please contact the hotel reception direct. Kind Regards

10/10 Eccellente

vee_164.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice view from the room and overall really nice place to stay
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Rajesh, London

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice location, shower water lukewarm. Needs updating but okay for price. Parking charges additional.
Soggiorno di 2 notti a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 27 feb 2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

6/10 Soddisfacente

Brian

Mi è piaciuto: Pulizia, personale e servizio, servizi
The room is nice and now has a fridge which is new to here. The only criticism is that no one comes in the empty the bins or replenish the tea, coffee etc unless you request it the day before. This is an old building and this is shown in the attention to detail to maintenance like door handles bath taps etc. May see silly but taken for granted as better in other hotels. Also the toilet was dirty below the water line.
Soggiorno di 4 notti a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 27 feb 2024
Dear Brian, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We hope to welcome you back in the near future.Kindest regards

8/10 Buono

Mitchell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 20 feb 2024
Dear Mitchell,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Terribile

DEBBIE

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 13 feb 2024
Dear Debbie, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

2/10 Terribile

Kerry

Soggiorno di 1 notte a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 27 mar 2024
Dear Kerry, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone. Any feedback is always appreciated, as we strive to make everybody's stay pleasant. We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

8/10 Buono

Stephen

Soggiorno di 1 notte a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 27 mar 2024
Dear Stephen,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

RALPH

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
i have no problems to report we have a good time
Soggiorno di 1 notte a febbraio 2024
Risposta di The Grand Burstin Team, il giorno 6 feb 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

4/10 Scarso

Andrew

Viaggio di lavoro
Non mi è piaciuto: Comfort della camera
Not as cheap and cheerful
The burstin is what it is, price gone up since back end of last year, I’ve stayed here a lot and happy at £30 a night, recently stayed and it was £40 a night, for that price it isn’t worth it, much better off paying a little bit more and staying in a proper hotel that is comfortable
Soggiorno di 2 notti a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 2 feb 2024
Dear Guest, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Shabby
Bit on the shabby side Shower fitting loose & in need of repair
Soggiorno di 2 notti a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 31 gen 2024
Dear Guest,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We are very spoilt with the wonderful view of the Folkestone Harbour.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. If you would like to discuss your stay further, please contact the hotel reception direct.We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Anne-Laure

Viaggio con animali domestici
Mi è piaciuto: Pulizia e personale e servizio
A very basic hotel. Used it as a stopover so was absolutely fine for a night. Just don’t expect anything amazing. Clean room and bathroom. Lifts available.
Soggiorno di 1 notte a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 31 gen 2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

10/10 Eccellente

Courtney

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean and neat, hotels a bit dated but goves character. Returning later in the year!
Soggiorno di 1 notte a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 24 gen 2024
Dear Courtney,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

D

Mi è piaciuto: Pulizia e personale e servizio
IMPROVING
Soggiorno di 1 notte a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 17 gen 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Eccellente

Dale

Soggiorno di 1 notte a gennaio 2024
Risposta di The Grand Burstin Team, il giorno 16 gen 2024
Dear Dale,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Michael

Soggiorno di 4 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 26 gen 2024
Dear Michael,Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

2/10 Terribile

Nicola

Soggiorno di 4 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 9 gen 2024
Dear Nicola, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind regards

4/10 Scarso

Karim

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kindest regards

8/10 Buono

Daryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Joanna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Terribile

Nour

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff in the reception are useless the buffet is the worst that I have ever seen very little serve most food run out and the food uncooked no internet in the room even if paid £7
Soggiorno di 3 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
Dear Guest,We do have a great team here who are always happy to assist guests as required.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. If you would like to discuss your stay further, please contact the hotel reception direct.Kindest regards

2/10 Terribile

Martin

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. We look forward to welcoming you back in the near future.

10/10 Eccellente

Bishal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good affordable
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 2 gen 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Andrew

Viaggio di lavoro
Soggiorno di 2 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 21 dic 2023
Dear Andrew, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

10/10 Eccellente

Marion

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great value for the money.
A return visit to the Burstine to visit family. Hotel was packed this weekend as near Christmas. Can't complain as a really good cheap hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 21 dic 2023
Dear Marion,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Really good value, so no complaints.
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 9 gen 2024
Dear Andrew,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 18 dic 2023
Dear Mark,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

4/10 Scarso

Laurent

Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 18 dic 2023
We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. We look forward to welcoming you back in the near future.

6/10 Soddisfacente

mr.w.stoorvogel

Viaggio di gruppo
Soggiorno di 3 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 18 dic 2023
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

4/10 Scarso

Mike

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tired and in need of investment
Not so good. Tired hotel. Shaby
Soggiorno di 2 notti a ottobre 2023
Risposta di The Grand Burstin Team, il giorno 18 dic 2023
We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct.We look forward to welcoming you back in the near future.

10/10 Eccellente

Jasin

Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 4 gen 2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

charles

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di The Grand Burstin Team, il giorno 14 dic 2023
Dear Charles,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Terribile

Florentin

Soggiorno di 2 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 13 dic 2023
Dear Florentin, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

10/10 Eccellente

Freddy

Soggiorno di 1 notte a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 11 dic 2023
Dear Freddy,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Anita

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di The Grand Burstin Team, il giorno 7 dic 2023
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Eccellente

neil

Viaggio di coppia
Mi è piaciuto: Servizi
Good value for money
Soggiorno di 1 notte a novembre 2023
Risposta di The Grand Burstin Team, il giorno 11 dic 2023
Dear Neil,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

Jackie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a nice 5 night stay, beautiful views over the cliffs. Food was fine could be a bit hotter but good choice.
Soggiorno di 2 notti a settembre 2023
Risposta di The Grand Burstin Team, il giorno 1 dic 2023
Dear Jackie,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We look forward to welcoming you back in the near future.Kindest regards

6/10 Soddisfacente

Paul

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
You get what you pay for
Nice hotel, nice staff. No disabled parking due to work going on, but that's a temporary thing. It's start there again. Oh, and the bar closes super early for some strange reason.
Soggiorno di 1 notte a novembre 2023
Risposta di The Grand Burstin Team, il giorno 7 dic 2023
Dear Guest,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We are very spoilt with the wonderful view of the Folkestone Harbour.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We look forward to welcoming you back in the near future.Kindest regards

8/10 Buono

kirk

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di The Grand Burstin Team, il giorno 18 dic 2023
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards