Hotel ecosostenibili a Foresta Amazzonica

“Ótima estadia ”

“Nice”

“Clean room, great location. I stayed here only two weeks prior and had a great experience. In checking in this time, an unfriendly agent told me they had a new check-in policy that only accepted 3:00 p.m. check-ins when it had been noon previously. With the new policy only in place for a few days, I would expect them to honor the exception just once for an existing client. It was her particularly unfriendly attitude that added insult to injury. I was quite annoyed that they changed their...

“My experience was severely impacted by the receptionist, Vinicius. He was extremely unprofessional, rude, and dismissive throughout our interaction. His communication skills were poor, and his attitude showed a complete lack of respect and basic customer service standards. Dealing with him was frustrating and unpleasant, and it significantly lowered the overall quality of my stay.”