Hall

Recensioni per Sleep Inn & Suites Fort Dodge

2.5 out of 5
Sleep Inn & Suites Fort Dodge
110 Leah Lane, Fort Dodge, IA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 157 su 268 recensioni" "
Valutazione di 8 - Buono. 78 su 268 recensioni" "
Valutazione di 6 - Soddisfacente. 17 su 268 recensioni" "
Valutazione di 4 - Scarso. 11 su 268 recensioni" "
Valutazione di 2 - Terribile. 5 su 268 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Aaron

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Joshua

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Pet fees are crazy expensive
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Adam

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Crissy Nielsen General Manager, il giorno 25 gen 2024
Thank you for the 10/10 review you gave us. We strive to make every guests stay as much as we can like a home away from home. We hope to see you again the next time you are in our area

10/10 Eccellente

Nicusor

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte a gennaio 2024
Risposta di Crissy Nielsen General Manager, il giorno 25 gen 2024
Thank you for the 5/5 score you gave us. We strive to make this a home away from home.

8/10 Buono

Timothy

Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We will be back!!
Very clean and quiet. Pleasant stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Crissy Nielsen General Manager, il giorno 4 gen 2024
Ann thank you for your kind remarks and we look forward to having you stay with us again!

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room was great and staff were very friendly
Soggiorno di 2 notti a novembre 2023
Risposta di Crissy Nielsen General Manager, il giorno 4 gen 2024
Christopher thank you for the 10/10 score you gave us . We look forward to having you stay with us again the next time that you are in the Fort Dodge area.

10/10 Eccellente

Corey

Soggiorno di 3 notti a novembre 2023
Risposta di Crissy Nielsen General Manager, il giorno 25 gen 2024
Thank you for the 5/5 score you gave us. This goes to show that my team is doing their best to meet all of our guests needs and make them feel comfortable during their stay with us.

10/10 Eccellente

Danny

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice
Soggiorno di 1 notte a novembre 2023
Risposta di Crissy Nielsen General Manager, il giorno 4 gen 2024
Thank you for the 5/5 score you gave us. I will be sharing this with the rest of my team to serve as encouragement to keep up the good work.

10/10 Eccellente

Taylor

Mi è piaciuto: Pulizia
I liked the convenience. It was late and i was tired. They had no problem getting me in and i didnt have to wait. The place was very clean as well.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 20 nov 2023
Taylor, I was so glad to read your check in process was quick and efficient! We hope to serve you in the future!

10/10 Eccellente

William

Viaggio con animali domestici, Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Truly felt the staff was very concerned with making sure we felt at home. They wanted us to have a pleasant time. Very sincere and caring.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 nov 2023
William, We strive to go above and beyond to provide our guest with a stay that makes them feel as close to home as possible. I am happy to know you experienced that on your recent stay! We look forward to serving you in the future!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 9 nov 2023
Michael, Thank you so much for the awesome review. We strive to provide our guest with exceptional service and I am so happy we succeeded.

8/10 Buono

James

Soggiorno di 1 notte a novembre 2023
Risposta di Crissy Nielsen General Manager, il giorno 4 gen 2024
James thank you for the 4 out of 5 score you gave us. We look forward to having you stay with us again the next time that you are in the Fort Dodge area.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Felt cramped. The breakfast was good
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
We appreciate you taking them time to leave a review. I am sorry you felt cramped. Was is the size of your room that your referencing? I am happy we were able to provide you with a great breakfast to start your day. Please come back to visit us and maybe we can upgrade you to a suite for extra space!

8/10 Buono

Staci

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stopped late on a long trip. I was not planning to stay in a hotel. I was pulling my camper and I had an unfortunate issue and needed a hotel for the night.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Staci, I am glad we could provide you with lodging during your unfortunate issue. I hope everything got straightened out. We look forward to serving you in the future.

10/10 Eccellente

Debra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed our stay
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 9 nov 2023
Debra, Thank you for taking the time to leave us a review on your recent stay! we appreciate your business and look forward to serving you in the future.

8/10 Buono

Katharine

Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 nov 2023
Katherine, Thank you for taking the time to rate your stay!

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a nice hotel. Close to few places for food. A little odd that you can’t get to it directly from the highway. Had to go via a road beside Kwik Trip that I didn’t even know went back to the hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Thanks for the 10 out of 10 review. I am sorry it seems like a maze to get back to our hotel. Somethings we cant change so I hope our service and lodging made up for that!

8/10 Buono

Gerson

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Church
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Thank you for allowing us to serve you on your recent stay in Fort Dodge. Come back to see us anytime your in town it was a pleasure serving you!

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Janet, Thank you for the perfect review. It is always encouraging to know our hard work is paying off and that our guest are receiving exceptional service!

10/10 Eccellente

Sarah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was amazong. Not sure of the gals name woth the super short blonde hair. But she was amazing. My 5 yr old got sick diring our stay and she made sure we were moved to a clean room and had all the extras we needed and made sure to help me out with locations of where to get things and delivery services. Staff was kind and responsive. Had to go downstairs and couldnt manage to get anyone on the phone. But not a huge deal. Breakfast was good when we did eat, those mini omlettes are fire.
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Sarah, We do make it our highest priority to make our guest feel welcomed and as close to home as we can. I am so happy to read Manda was able to assist you when your baby got sick. I know that is hard enough when your at your own home let alone a hotel. thanks for the shout out on breakfast we work hard to provide not only variety but also quality. Thank you for allowing us to serve you and we hope to see you in the future!

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was fantastic!! I also enjoyed the breakfast. Very quiet and clean.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Eric, We appreciate you taking the time to leave a review. I am so glad your experience with our staff was exceptional. That's one of the many things we take great pride in. If our guest cant be home we like them to feel like they are at their "home away from home"

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Alexandra, Thanks for the 10 out of 10 review! We hope to serve you next time your in Fort Dodge.

10/10 Eccellente

Mike

Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Mike, Thanks for taking the time to leave us a review. I am glad you enjoyed your stay!

8/10 Buono

Marc

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room is comfortable and clean. Property is recently built. Very nice bathroom. TV set up is stupid... Shows a full blown multi-channel quide which the guest assumes are available for viewing, but half of the channels are not!! Major pain in the ass.
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Marc, I am so glad you were pleased with your room and lodging. I also appreciate your feedback on the cable. We take all reviews and feedback, good and bad into consideration. We look forward to serving you again.

10/10 Eccellente

Carl

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Decor, the friendly staff.
Soggiorno di 1 notte a settembre 2023
Risposta di Crissy Assistant General Manager, il giorno 29 set 2023
Thank you for the 5/5 score you gave us. It's always nice to know that we managed to meet your expectations

8/10 Buono

Jerry

Mi è piaciuto: Personale e servizio e comfort della camera
Door latch
The main issue was that the door latch did not catch in the door frame therefore the main latch and the security latch did not engage the door frame at all. The only security we had was the little bar that you swing over the door.
Soggiorno di 1 notte a settembre 2023
Risposta di Kayla Rorabacher, General Manager, il giorno 19 set 2023
Jerry, I am so sorry for the lack of security of your room on your recent stay with us. I will look into this and have our maintenance repair this immediately. I do hope you give us a chance in the future to provide you with exceptional service!

10/10 Eccellente

Robin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was wonderful. Shower while a little wear and tear was a excellent walk in with great pressure and hot water. To dine out, must drive. Staff wonderful. Breakfast good. Would stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di Kayla Rorabacher, General Manager, il giorno 19 set 2023
Robin, We are working hard to get all of our bathrooms refreshed and looking new. I am so glad your experience over all was a good one. Please come back and see us on your next visit to Fort Dodge!

10/10 Eccellente

Mary

Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 30 ott 2023
Mary, Thank you for the perfect review. See you next time you visit Fort Dodge.

8/10 Buono

Gregory

Soggiorno di 1 notte ad agosto 2023
Risposta di Kayla Rorabacher, General Manager, il giorno 19 set 2023
Gregory, Thank you for taking the time to leave our hotel a review. Was there anything in particular you enjoyed or would like to see done differently? We so appreciate your business and hope to serve you in the future.

6/10 Soddisfacente

Todd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Power outage - Stay was cut short not their fault
The hotel seemed nice, clean, and the staff was very nice. Through no fault of their own, the power on the whole block went out due to heat and we moved hotels. They were very nice and gave us a free night stay to use in the future.
Soggiorno di 1 notte ad agosto 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 28 ago 2023
Thank you Todd for the review you gave. Sorry about the power outage that cut your stay short but we look forward to you staying with us in the near future.

10/10 Eccellente

Lisa

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The evening manager was so helpful and nice. Helped fix an error that was booked through expedia. Hotel was in convenient location as well.
Soggiorno di 1 notte ad agosto 2023
Risposta di Crissy Assistant General Manager, il giorno 14 set 2023
Thank you for the 5/5 score. i am glad we were able to assist you and fix that error you had. We look forward to you staying with us again in the future.

4/10 Scarso

steven

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Roy Watson, il giorno 17 ago 2023
I am truly sorry that we failed to meet your expecations. This is not typically of the service and product that we provide I hope you will give us another opportunity to serve you.Roy WatsonVP of Operations

10/10 Eccellente

Ashlee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
i love the rooms in this hotel and the Big televisions
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 ago 2023
Ashlee, Thank you so much for leaving a 5 out of 5 review! Its always a pleasure serving guest like yourself! Enjoy your stay and we look forward to serving you in the future.

10/10 Eccellente

Janet, Redgranite

Viaggio di coppia
.
Soggiorno di 1 notte a luglio 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
Thank you Janet for taking the time to review your stay. Glad to see you enjoyed your stay with us. We look forward to having you stay with us again the next time you are in the Fort Dodge area.

8/10 Buono

Jean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value
Soggiorno di 2 notti a luglio 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
Jean it's great to know that we provided you exceptional service and that you thought you got a great value for your money. Can't wait to have you back the next time you are in the Fort Dodge area.

10/10 Eccellente

SUSAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Groto/Ft Dodge bound
The room was very nice. Newer hotel. Easy check-in. Got a recommendation from staff for dinner which was great. Breakfast was pretty good. You have to appreciate a waffle maker lol. The only complaint I would have which is small were the pillows on the bed. They were the size of throw pillows and not that comfortable. Otherwise great stay!
Soggiorno di 1 notte a luglio 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
Susan you are so right when you said you have to appreciate a waffle maker! But I apologize for our pillows not meeting your expectations, however we were able to make your stay enjoyable. Look forward to having you stay with us again any time you are in the Fort Dodge area.

6/10 Soddisfacente

Chris

Non mi è piaciuto: Pulizia
The biggest issue was fruit flys and flys in the room. Also found some little critter bugs in our bed.
Soggiorno di 2 notti a luglio 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
My deepest apologies that you had the experience you had with us Chris. I will share this with my team so that we can resolve any issues you had when you stayed with us. We look forward to having you stay with us again and have a different more enjoyable stay the next time you are in the Fort Dodge area.

6/10 Soddisfacente

Susan

Soggiorno di 2 notti a luglio 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 ago 2023
Susan I was upset to see you gave a 6 out of 10 rating on your stay with us. Was there anything in particular that caused you to make this decision. I would love to know if there is anything we may be able to address so in the future we can better serve you.

2/10 Terribile

ann e

Soggiorno di 1 notte ad aprile 2023
Risposta di Roy Watson, il giorno 17 ago 2023
Thank-you for your review, we apolgize for not exceeding your expecations and making your stay what it should have been. We have shared your review with our team and are working to make sure we get a 5 next time.Roy WatsonVP of Operations

8/10 Buono

Ashley

Soggiorno di 3 notti a giugno 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 ago 2023
Ashley, Thank you for taking the time to review your stay with us. We hope to serve you again in the future!

8/10 Buono

Ethan

Soggiorno di 2 notti a giugno 2023
Risposta di Roy Watson, il giorno 17 ago 2023
Ethan, Thanks for you review please let me know what we can do to get a 10 on your next stay with us.Roy WatsonVP of Operations

10/10 Eccellente

Ann

Soggiorno di 1 notte a giugno 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 ago 2023
Ann, I want to thank you for allowing us to serve you on your recent visit to Fort Dodge. I am so happy to know your experience was a 10 out 10 and look forward to providing your lodging needs in the future.

10/10 Eccellente

Lisa

Soggiorno di 1 notte a giugno 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 13 ago 2023
Lisa, Thank you for the awesome review! It is always encouraging to know our guest leave our hotel feeling valued and refreshed!

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent pet friendly stay!
Wonderful hotel! Clean room, comfortable beds, friendly front desk staff, great morning breakfast. Perfect pet-friendly stay!
Soggiorno di 1 notte a giugno 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
Thank you Deborah for taking the time to recognize my team for taking care of the hotel as well as your needs. We aim to try to meet every ones expectations and make every stay most enjoyable. We look forward to having you stay with us again anytime you are in the Fort Dodge area.

2/10 Terribile

Karen

Soggiorno di 1 notte a giugno 2023
Risposta di Assistant General Manager, Crissy Nielsen, il giorno 21 lug 2023
Karen I apologize that we were unable to meet your expectations and that you were unhappy with your stay. We look forward to having you stay with us again and allowing us the chance to meet your expectations and make your stay most enjoyable.

10/10 Eccellente

JOEL

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Nice place very clean. Front desk was not very welcoming but it is what it is.
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Jeffrey

Soggiorno di 2 notti a maggio 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 18 mag 2023
Jeff, Thank you for the 10 out of 10 review! I am so glad you enjoyed staying with us and we hope to serve you again in the future.

8/10 Buono

Tracy

Soggiorno di 1 notte a maggio 2023
Risposta di General Manager, Kayla Rorabacher, il giorno 18 mag 2023
Tracy, Thank you for taking the time to leave a review. Was there anything you did or did not particularly enjoy on your stay with us?