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Recensioni per Beach and Town Motel

2.5 out of 5
Beach and Town Motel
1010 South Federal Highway, Hollywood, FL

Recensioni

4,2
Valutazione di 10 - Eccellente. 11 su 97 recensioni" "
Valutazione di 8 - Buono. 3 su 97 recensioni" "
Valutazione di 6 - Soddisfacente. 19 su 97 recensioni" "
Valutazione di 4 - Scarso. 15 su 97 recensioni" "
Valutazione di 2 - Terribile. 49 su 97 recensioni" "

4,2/10

Pulizia

5,0/10

Personale e servizio

5,2/10

Servizi

3,8/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

FEDERICO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
wonderful experience, I came to this facility mainly because one of my favorite movies called "Natale a Miami" was being filmed. having stayed there, it was like having lived a happy moment of my childhood. Thank you all amazing staff, beach and town forever in my heart. greetings from Federico and Silvia!
Risposta di K.P, il giorno 15 ago 2023
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 Eccellente

Derwin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Leslie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was a great value compared to other places/prices. I wanted a room for the night & got exactly that. Pros: Cost of room FREE PARKING COLD AC VERY HOT WATER Ice machine on 1st floor Clean room Clean linen Room had no smells Cons: Place has great potential; I understood the game & was not expecting the best. I was satisfied with the adversities the place had & I will be back because of the value I got ❤️🙏🤝.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Edson

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
En très mauvaise état. On a passé une nuit casi blanche a cause d'un mauvais voisin qui parlait très fort toute la nuits comme si c'était dans notre chambre. Pue la cigarette alors que c'est sensé etre non fumeur. Non recommandé.
Soggiorno di 2 notti a marzo 2024
Risposta di K.P, il giorno 27 mar 2024
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging.

4/10 Scarso

William

Non mi è piaciuto: Pulizia
Nice pool. Nefarious tenants.
Soggiorno di 19 notti a febbraio 2024
Risposta di K.P, il giorno 23 mar 2024
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The manager was very accommodating.
Soggiorno di 1 notte a febbraio 2024
Risposta di K.P, il giorno 23 mar 2024
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 Terribile

Natalie

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This motel came with a few little friends that liked to crawl around from the cracks of the flooring. The motel wasn't very clean but at least I made a few roach friends.
Soggiorno di 1 notte a febbraio 2024
Risposta di K.P, il giorno 27 feb 2024
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

4/10 Scarso

Omar

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Cheap,but u get what u lay for... no towels, pillows.. they dont accommodate to nothing
Soggiorno di 1 notte a febbraio 2024
Risposta di K.P, il giorno 27 feb 2024
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Mathias

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hektische Abreise aufgrund der Drogenprobleme
Der Aufenthalt im Beach&Town Motel war äußerst beunruhigend. Zunächst war der Check-in-Prozess äußerst langwierig & unorganisiert. Das Personal schien überfordert. Uns wurde ein Zimmer zugewiesen, das bereits von einem anderen Gast belegt war. Diese peinliche Panne führte zu einer unangenehmen Begegnung mit den bereits im Zimmer befindlichen Gast, der offensichtlich Marijuana konsumierte, dieses verursachte erheblichen Unmut bei uns. An der Rezeption wurde wenig unternommen, um die Unannehmlichkeiten zu minimieren. Es wurde uns wortlos ein anderes Zimmer zugewiesen. Auf den Weg dorthin, war es schockierend zu sehen, wie weitere Gäste Drogen konsumierten und sich in den öffentlichen Bereichen des Hotels auffällig verhielten. Dies schuf eine äußerst unangenehme & unsichere Atmosphäre. Außer dem großen Drogenprobleme,machte das Zimmer einen heruntergekommenen Eindruck. Der Boden schmutzig, verdreckte Bettwäsche mit Brandlöcher, defekte Jalousie, durch diese konnte man von außen ins Zimmer schauen. Die Sicherheit der Gäste sollte oberste Priorität haben. In Anbetracht der unzureichenden Reaktion des Personals & der allgemeinen Unannehmlichkeiten, während meines Check-in haben wir unverzüglich versucht, das Zimmer zu stornieren und eine alternative Unterkunft zu finden. Leider wurde unsere Anfrage auf Stornierung jedoch unverständlicherweise abgelehnt. Aufgrund der untragbaren Bedingungen haben wir uns entschlossen, das Hotel sofort zu verlassen.
Soggiorno di 1 notte a gennaio 2024
Risposta di K.P, il giorno 2 feb 2024
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Flor

Non mi è piaciuto: Comfort della camera
Outdated Room
Process was lengthy and difficult. Gate didn’t grant me access because it was raining and fob card wasn’t working. Room looked outdated. Bed was not comfortable. Friendly receptionist.! He provided excellent customer service.! That’s why I decided to stay.!
Soggiorno di 1 notte a gennaio 2024
Risposta di K.P, il giorno 20 gen 2024
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Bryan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di K.P, il giorno 26 dic 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 Eccellente

Kris

Soggiorno di 6 notti a dicembre 2023
Risposta di K.P, il giorno 2 feb 2024
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 Terribile

Deanna

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di K.P, il giorno 9 dic 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Michelle

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
My room was big and comfortable
Soggiorno di 1 notte a novembre 2023
Risposta di K.P, il giorno 29 nov 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Ulan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s really noise dirty not friendly staff
Soggiorno di 1 notte a novembre 2023
Risposta di K.P, il giorno 17 nov 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent service
Soggiorno di 1 notte a settembre 2023
Risposta di K.P, il giorno 29 set 2023
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 Terribile

Pau

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2023
Risposta di K.P, il giorno 27 lug 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
One and done
Room 222 was unkempt and lacked cleaning. There was food from the previous guest still in the room, the floor was dirty and used towels were piled up in the closet. The bed was made, but the sheets had several stains and a lot of cigarette burn holes (10+ holes). Lastly the towels provided were torn holes in them and looked like light gray cleaning rags. However, the common areas around the facility looked cleaned and the staff were all friendly and courteous.
Soggiorno di 1 notte a maggio 2023
Risposta di K.p, il giorno 30 mag 2023
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nasty
I feel very much ripped off with this stay, not only was it a completely different price at the hotel than when I booked it, the place was pretty nasty and smelly. Thankfully we only stayed one night. I would not go back.
Soggiorno di 1 notte a marzo 2023

2/10 Terribile

Angel

Soggiorno di 1 notte a marzo 2023
Risposta di K.P, il giorno 15 apr 2023
Hello Angel,Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Darren

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't go here bad place.They throw your stuff away
I would not come back to this place. I have got this place for 2 days. After the first day I left and came back and they threw all my stuff away. When I asked them about where my stuff was at they told me it was trash and they threw it in the trash. And they overcharged me on my car that card. I am very upset about that.
Soggiorno di 2 notti a marzo 2023
Risposta di K.P, il giorno 22 mar 2023
Hello Darren,Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

4/10 Scarso

Juan

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Overpriced for what it offers. Front door is always locked up and we had to ring the doorbell and call management for at least 20 minutes until they opened when we checked in. The swimming pool seems to be okay. Location is good.
Soggiorno di 1 notte a marzo 2023
Risposta di K.P, il giorno 19 mar 2023
Hello Juan,Thank you for taking the time to write such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

2/10 Terribile

Xiomara

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tv was not working, no wash rags to shower, the day I’m checking out, at 10 am I’m in the shower and someone was banging on the door. When I came out and about to check out I asked this maintenance guy if it was he was the one banging on the door. His reply to me was “I know check out is at 11 but I saw the guy (my boyfriend) came out of the room so I wanted to come in and clean) We didn’t even turn in the keys yet. I DO NOT recommend this place at all.
Risposta di K.P, il giorno 12 mar 2023
Hello Xiomara,We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for choosing us

6/10 Soddisfacente

Felipe

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2023
Risposta di K.P, il giorno 4 mar 2023
Hello Felipe,Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

10/10 Eccellente

Malaly

Soggiorno di 1 notte a febbraio 2023
Risposta di K.P, il giorno 12 mar 2023
Hello Malaly,Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 Eccellente

Breon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 stars
Nice hotel clean rooms quiet location
Soggiorno di 1 notte a gennaio 2023
Risposta di K.P, il giorno 27 gen 2023
Hello Breon, Thank you for taking the time to write such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

10/10 Eccellente

Christopher

Soggiorno di 1 notte a ottobre 2022
Risposta di K.P, il giorno 17 apr 2023
Hello Christopher,Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.

6/10 Soddisfacente

Roymond

Soggiorno di 2 notti ad agosto 2022
Risposta di K.P, il giorno 25 ago 2022
We appreciate you for taking the give to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

6/10 Soddisfacente

Miriam

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a giugno 2021
Risposta di K.P, il giorno 25 ago 2022
We appreciate you for taking the give to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

6/10 Soddisfacente

Alexandra

When we first arrived we were given a 2 bed room and paid for a 1 bed king and the a/c didn’t work properly, one of the beds was not made and i had to kill 2 roaches within 20 mins of being in it and i made s complaint and they switched us to a a room we were originally supposed to have, after that it was better then what we originally had.
Soggiorno di 1 notte a luglio 2018
Risposta di K.P, il giorno 26 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

4/10 Scarso

E, L.I.C., NY

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Run & don’t look back
You I are in shady neighborhood with a hotel that belongs there. What can I say it was a last minute stay and it is what it is. Ughhh it reeked of people smoking in there for the last 20 yrs.
Soggiorno di 2 notti a marzo 2018
Risposta di K.P, il giorno 25 ago 2022
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

2/10 Terribile

Kathy, western massachusetts.

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nothing good to say
It was a good thing we only had to stay one night. The room was filthy and only had one light that worked. That one you had to get across the room to get to.
Soggiorno di 1 notte a marzo 2018
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Mike, Portland

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No servic
I booked here for one night, and when I tried to check in the office was locked and no one answered the door. I had to walk around for a few hours to get a different room. And then, when I tried to cancel my reservation I couldn't find any information or directions to do so. I was still charged the near $150 for a room I never stayed in!
Soggiorno di 1 notte a marzo 2018
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nao vale o preço que cobra
As pessoas são muito simpáticas, mas o hotel é muito ruim. Ruim demais
Soggiorno di 1 notte a febbraio 2018
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Mister, New York

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't stay here!!!
Went from bad to terrible. I booked this while on the phone w/ Expedia instead of looking online as I was driving. I arrive and am immediately disappointed at the location and exterior. I suck it up and check in. They still have physical keys here. There is obvious signs of previous forced entries to the door of my room. As it stands now anyone w/ an ink pen could pop the lock. The room is terrible, the bed lumpy and hard. The AC barely works. The furniture is in very poor condition. I settle in and can't get online. Asked the manager & he tells me about the name of the Wi-FI. Turns out it can't reach my room. We spend 3 hours going back & forth with him telling me he is going to check some settings. He eventually gives me the passcode to the Office Wi-Fi which connects but the signal is so weak as to make it unusable. I called Expedia to get a refund. They call the hotel & are told "no refund because he has been here 3 hours" Yeah, 3 hours trying to get Internet...ok. I spent the day using the data allowance on my hotspot. The next morning I ask for an iron & ironing board as there are neither in the room. I get an iron but not an ironing board. I use a table in the room. I was in constant fear of my car being broken into. The couple of times I left to get food I was actually more comfortable in my car than in the room. I would only recommend this place to meth-addicted prostitutes. I would even tell a homeless person "You can do better than this"
Soggiorno di 1 notte a febbraio 2018
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
DON’T GO THERE !!!!!!!!
I arrived after 2 days of travelling, needed to sleep for 5 hours before going back to the airport for my connecting flight and the reception was closed at 9:46 pm after booking my room online just minutes before :(((((
Soggiorno di 1 notte a febbraio 2018
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
See how the other half lives
Women who work nights and a good place to smell thE grass. Not a place to bring children or a priest.
Soggiorno di 1 notte a novembre 2017
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Sondra, Davie, FL.

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
The Worst Motel Experience in my 79 years of life
At 1:00 a.m. a man pounded on my door yelling expletives. He returned 20 minutes later yelling once more. Alone, I couldn't call the office for help as the phone wasn't working. The next day, not feeling safe I checked out. The clerk did not believe what had happened and would not refund the next 2 nights for which I had paid.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel was good for its purpose for this traveler. Arriving past midnight and not wanting to arrive at family's doorstep in the early morning hour. Decided to stay in a motel close to airport, when really only needed a bed and nothing else.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Keith, Atlanta

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was nice 50 years ago !
At check in I was asked for an additional 50 dollar room deposit, which I gave in cash. (I had prepaid the room threw Expedia) I was told by the owner it would be returned on check out. When doing so the next morning no one was on the desk. Lobby was locked and no one would answer the bell. The room was dirty and the furniture was very old. Mattress old and worn out. Only thing in the room that was up to date was the TV and we had to ask for a remote. Pool was dirty and patio needed repair.
Risposta di K.P, il giorno 17 apr 2023
Hello Keith,Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

4/10 Scarso

Nadia, Toronto

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The pool don't works. Everything inside room was very old. The room services ones in 3 days!!! The same location mane motels was mach cheaper and better!!!!
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Felix, hollywood fl

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
poor service
it was horrible
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Pradeep, Trinidad

Convenient
Room was ok. No microwave. Parking was free but felt the car needed watching. No breakfast or coffee. Places around though. The Arts park was close by and meant to take my daughter there but didn't get the time. Motel was just for a night's rest and served it's purpose. It's on the US1 and convenient. Neighborhood'S just not that great.
Risposta di K.P, il giorno 25 ago 2022
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging

2/10 Terribile

morgan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Its 7:25 a.m.
I wish that I could tell you about my experience here however thanks to expedia. when I showed up to check in the guy told me that he hasn't worked with Expedia in over a week and he was booked
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
OK hotel.
This hotel was OK. Way too expensive for what we got. Clean though. Quiet. No charge for late check in. Did have refrig and microwave in room. Would have preferred a hair dryer. Only 2 towels for 2 guests. Limited parking. Good location, quick access to Hollywood Blvd.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Ronel, Miami

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beach and Towns Sux
Clerk at front desk was rude and needs to practice his customer service skills. Never again will I stay here. Thankfully I found a Ramada Inn a few blocks away.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
there was no housekeeping one day even though I paid 150 per night
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Edwin, Miami

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
never again
They took my money before I got there tried to lie boot they don't have any rooms then gave me a room with no ac hot dirty roaches
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

Irene, Pembroke Pines

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible
It was only one night but I didn't enjoy it or feel safe. Waste of money.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.

2/10 Terribile

James, Sterling Heights MI

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
You won't believe how bad this was
Awful. After booking a room at another place to find out you sent me to a room that didn't exist, I have a 30 minute phone call with some foreigner to get a replacement room. I go to this dump at 230 in the morning. As I'm going to my room that actually has a key and not a card, 5 police cars pull up. The officers get out with guns and ask me if I heard gun fire. I said no but I don't feel very safe here anymore. The officer encouraged me to go elsewhere and told me I was not at a safe place. But it's 230am and I have to be at work in 6 hours, where am I going to go, I'm already at the 2nd place of the night. Upon arrival in the room I use the bathroom to find out there is barely any toilet paper left so I get to use a wet wash cloth to wipe myself. As I get into bed at now after 3am I'm almost asleep when I hear more police car sirens drive by. Morning comes and I go to work and attempt to check out. There's no one at the lobby desk and the door is locked. There's a sign that says pick up phone for manager. The phone of course is dead, no one to be found. I leave the key wedged in the door and leave, still fearful for my life, never ever to return. I'd sleep in my car first.
Risposta di K.P, il giorno 25 ago 2022
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.