Area per barbecue/picnic

Recensioni per Best Western Plus Deerfield Beach Hotel & Suites

2.5 out of 5
Best Western Plus Deerfield Beach Hotel & Suites
1050 E Newport Center Dr, Deerfield Beach, FL

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 384 su 1006 recensioni" "
Valutazione di 8 - Buono. 280 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 127 su 1006 recensioni" "
Valutazione di 4 - Scarso. 101 su 1006 recensioni" "
Valutazione di 2 - Terribile. 114 su 1006 recensioni" "

7,8/10

Pulizia

8,2/10

Personale e servizio

7,4/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

2/10 Terribile

Thiago

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
After check in around 10pm our room smoking detector alarm was ON. Phone to call for service didn't work. No water on my room. No extra blankets for my kids even with my reservation saying that we were in 4. Only two towels to use even with my reservation saying that we were in 4. Breakfast is included, but you can't have. To get it, you have to go to the front desk to get a piece of paper. Just don't recommend it.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Tracy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Need more luggage carts available and people that understand English
Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
Hi Tracy, Thank you for your feedback. We understand the importance of having sufficient luggage carts available for our guests, and we apologize for any inconvenience you experienced. We will certainly look into increasing their availability.Regarding your comment about language, we strive to have a diverse team that can cater to our guests from all over the world. We understand the importance of clear communication and will provide additional language training to our staff to better serve our guests.We appreciate your understanding and patience. Your feedback is crucial in helping us improve our services. Thank you for choosing to stay with us. We hope to serve you better in the future.

4/10 Scarso

Ashley

Non mi è piaciuto: Pulizia
The floors in the room were disgusting.
Soggiorno di 2 notti ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
Hi Ashley, We’re very sorry to hear about your experience with the cleanliness of the floors in your room. We strive to maintain high standards of cleanliness and it’s clear we fell short in your case. We will address this issue with our housekeeping staff to ensure it doesn’t happen again. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

8/10 Buono

Shelida

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pools and hot tub could use a good scrub. Hooks are needed in bathroom to hang wet clothing. Need USB outlets in rooms. Good breakfast variety, worth the money
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
Hi Shelida, Thank you for your valuable feedback.. We value your feedback as it helps us improve our services and facilities. We hope to serve you better in the future. Thank you for choosing to stay with us.

10/10 Eccellente

Elaine

Mi è piaciuto: Servizi
Love
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
Hi Elaine, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!

8/10 Buono

Kissenger

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like how convenient everything was as well as the entire property. The staffs were amazing and the pool super clean
Soggiorno di 5 notti ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
HI Kissenger, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!

8/10 Buono

Nakeema M

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff doesn't respond to room needs, comfortable stay
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 22 apr 2024
Hi Nakeema, Thank you for your feedback. It’s unfortunate to hear that the responsiveness of the staff to room needs did not meet your expectations. However, it’s good to know that you found your stay comfortable. Your comments are valuable and will be used to improve our services. We hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Gabriela

Viaggio con la famiglia
Gracias todo muy limpio , encantados con la atención
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 15 apr 2024
Hi Gabriela, I’m glad to hear that you found everything to be very clean and were delighted with the attention you received. It’s always wonderful to hear about positive experiences. Your feedback is greatly appreciated and will be taken into account to continue providing excellent service. Thank you for sharing your review.

6/10 Soddisfacente

JOSE EVANDRO

Viaggio di lavoro
Not a bad place
Soggiorno di 2 notti ad aprile 2024
Risposta di DL, il giorno 12 apr 2024
Hi Jose, Thank you for taking the time to leave a review. We’re glad to hear that you found our hotel to be satisfactory. We strive to provide our guests with a comfortable and enjoyable stay, and your feedback helps us understand where we are succeeding. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome 😎 stay as always
Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 12 apr 2024
Hi Sarah, Thank you for taking time to share your valuable review which is greatly appreciated from the entire staff of BW Plus Deerfield Beach. We hope to see you in your future travels.

10/10 Eccellente

Kumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 12 apr 2024
Hi Kumar, Thank you for taking time to share your valuable review which is greatly appreciated from the entire staff of BW Plus Deerfield Beach. We hope to see you in your future travels.

8/10 Buono

Danièle

Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 1 mag 2024
Hi Daniele, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!

4/10 Scarso

Jan Peter

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 12 apr 2024
Hi Jan Peter, Thank you for taking the time to share your feedback. We’re sorry to see that your experience did not meet your expectations . We are committed to providing our guests with the highest standards of service and facilities. If there were specific areas where you felt we fell short, we would greatly appreciate any additional feedback you could provide. This will help us identify areas where we can improve. We hope you will consider giving us another opportunity in the future to provide you with the excellent experience that our guests typically enjoy.

8/10 Buono

Melek

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Zimmer waren sehr großzügig. Wir hatten ein Schlafzimmer und 1 zusätzliches Zimmer. Es war im Allgemeinen sauber. Frühstück war auch großzügig. Lage des Hotels sehr gut, man ist schnell auf der Autobahn. Im Großen und Ganzen würde ich dieses Hotel wieder nehmen. Parken kostenlos.
Soggiorno di 2 notti a marzo 2024
Risposta di DL, il giorno 10 apr 2024
Hi Melek, Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben! Ihre Zufriedenheit steht für uns an erster Stelle und die beste Belohnung ist die Gewissheit, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns darauf, Sie in Zukunft wieder zu einem angenehmen Aufenthalt begrüßen zu dürfen.

10/10 Eccellente

Anthonett

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was absolutely fantastic they were so accommodating and my 3 year old loved their pool.
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 10 apr 2024
Hi Anthonett, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Buono

Misty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, nice and quiet.
Soggiorno di 3 notti ad aprile 2024
Risposta di DL, il giorno 10 apr 2024
Hi Misty, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I enjoy my stayed and the staff was very nice and helpful
Soggiorno di 6 notti a marzo 2024
Risposta di DL, il giorno 10 apr 2024
Hi Michelle, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Amy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is conveniently located and easy to find. The staff is excellent.
Soggiorno di 1 notte ad aprile 2024
Risposta di DL, il giorno 3 apr 2024
Hi Amy, Thank you for your positive review! We’re delighted to hear that you found our hotel conveniently located and easy to find. It’s also great to know that our staff made a good impression on you. We strive to provide excellent service to all our guests. Your feedback is greatly appreciated and will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terribile

Paola

Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 22 apr 2024
Hi Paola, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and will use your comments as an opportunity to improve. We hope to have the chance to serve you better in the future.

10/10 Eccellente

Maria

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It was easy to get to the hotel and I liked the convenience of parking. The room was clean and spacious. No complaints on my end.
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 26 mar 2024
Hi Maria, We’re delighted to hear that you enjoyed your stay at our property. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 Soddisfacente

Lisa

Mi è piaciuto: Personale e servizio
Needs upkeep
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 26 mar 2024
Hi Lisa, Thank you for your feedback. We’re sorry to hear that you felt our property needs upkeep. We strive to maintain our facilities to the highest standards, and your feedback is crucial for us to make improvements. Hope to have the opportunity to better serve you in the future.

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
For the price, its solid. my room was clean, AC worked, bedding was actually quite comfortable, which was surprising. Breakfast was ok, not the best, but not the worst Ive had. I only stayed for a single day for an exam, Id say it was sufficient and would stay again. Staff was accommodating.
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 26 mar 2024
Hi David, Thank you for your review! We’re glad to hear that you found our accommodations to be solid for the price, and that you had a comfortable stay. It’s great to know that our staff was able to meet your needs. We appreciate your feedback about the breakfast and will strive to improve it. We look forward to welcoming you back in the future. Thanks again for choosing to stay with us!

8/10 Buono

Tabra

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 26 mar 2024
Hi Tabra, Thank you for the 4 star review. We hope to see you in your future travels.

4/10 Scarso

martin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Dirry
Soggiorno di 2 notti a marzo 2024
Risposta di DL, il giorno 18 mar 2024
Hi Martin, Thank you for your feedback. We’re sorry to hear that you found the cleanliness of our establishment unsatisfactory. Cleanliness is a top priority for us, and we regret that we did not meet your expectations in this instance. We will address your concerns with our housekeeping team to ensure that they are rectified. We hope you will give us another opportunity to serve you better in the future.

8/10 Buono

Micheal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool clised very noisy from people walking on walk way. Deadbolt did not work. Very clean and staff very friendly
Soggiorno di 2 notti a gennaio 2024
Risposta di DL, il giorno 18 mar 2024
Thank you for your review. We’re sorry to hear about the issues you experienced during your stay, We appreciate your feedback and will address these concerns to improve our service.We’re glad to hear that you found our facility clean and our staff friendly. We strive to provide a welcoming and comfortable environment for all our guests. We value your feedback and hope to have the opportunity to serve you better in the future.

10/10 Eccellente

Virginia

Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 10 apr 2024
Hi Virginia, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Steve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property. There is a shopping area with stores and restaurants 15 min walking distance from the hotel. Great breakfast staff and good breakfast provided
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 15 mar 2024
Hi Steve, Thank you for your positive review! We’re delighted to hear that you enjoyed your stay at our property. It’s great to know that the proximity to the shopping area and restaurants added convenience to your stay. We’re also thrilled that our breakfast and the service provided by our breakfast staff met your expectations. We strive to offer a comfortable and enjoyable experience for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Buono

Michel

Mi è piaciuto: Pulizia e personale e servizio
The smell in the elevator
Soggiorno di 6 notti a marzo 2024
Risposta di DL, il giorno 15 mar 2024
Hi Michel, Thank you for your positive review! We’re delighted to hear that you enjoyed your stay at our property. We will look into the issue mentioned. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Eccellente

DAMEIAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall very pleasant experience. The staff cleaned my room thoroughly. I wish I had stayed longer
Soggiorno di 2 notti a marzo 2024
Risposta di DL, il giorno 12 mar 2024
Hi Dameian, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Laporsha, Pompano Beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved it
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 12 mar 2024
Hi Laporsha, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

6/10 Soddisfacente

Vanessa

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 12 mar 2024
Hi Vanessa, Thank you for the 3 star review. We hope to see you again soon.

6/10 Soddisfacente

Aileen

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Easy access off of 95. Room was outdated but not uncomfortable. Great shower with very hot water but the tub had a drip. Requested a blanket or comforter for the foldout couch but never received it. Staff were nice but didn’t do what they said. Breakfast was outstanding.
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 12 mar 2024
Hi Aileen, Thank you for sharing your feedback. We’re glad to hear that you found our location convenient and enjoyed our breakfast offerings. We apologize for the issues you experienced during your stay. We understand that the room’s decor did not meet your expectations, and we’re sorry to hear about the dripping tub and the lack of a blanket for the foldout couch despite your request. We strive to provide excellent service, and it’s disappointing to hear that we fell short in this instance. Your feedback is invaluable to us as we work to improve our guest experience. We will address these issues promptly and hope to have the opportunity to better serve you in the future.

2/10 Terribile

Eduardo

Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 1 apr 2024
Hi Eduardo, We’re truly sorry to hear that your experience did not meet your expectations. We strive to provide our guests with the highest quality service and we regret that we fell short in this instance. Your feedback is extremely valuable to us and we would appreciate it if you could provide more details about your experience, so we can address your concerns and improve our services. We hope you will give us another chance to serve you better in the future. Thank you for your review.

6/10 Soddisfacente

Brandon

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 12 mar 2024
Hi Brandon, Thank you for the 3 star review. We hope to see you again soon.

10/10 Eccellente

Ro Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very modern, my room was clean everyday, i wil be back 10 /10
Soggiorno di 3 notti a marzo 2024
Risposta di DL, il giorno 8 mar 2024
Thank you for the wonderful review Ro Ann. We hope to see you in your future travels.

10/10 Eccellente

thomas

Viaggio di lavoro
Can you please send me email me a copy of my bill. The hotel would not printed out for me.
Soggiorno di 1 notte a marzo 2024
Risposta di DL, il giorno 4 mar 2024
Hi Thomas,Thank you for the 5 star review. We hope to see you in future travels. Please call expedia for a copy of your folio. Thank you

10/10 Eccellente

Dorothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di DL, il giorno 4 mar 2024
Hi Dorothy, Thank you for the 5 star review. We hope to see you in future travels.

8/10 Buono

TaNisha

Soggiorno di 1 notte a febbraio 2024
Risposta di DL, il giorno 21 mar 2024
Hi TaNisha, Thank you for the 4 star review. We hope to see you in your future travels.

4/10 Scarso

Gary

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di DL, il giorno 27 feb 2024
Hi Gary, Thank you for staying and sharing your feedback. Please accept my sincere apologies for any inconvenience caused during your stay. We hope you give us another chance to serve you better.

10/10 Eccellente

Clyde

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everytime was very good
Soggiorno di 4 notti a febbraio 2024
Risposta di DL, il giorno 19 feb 2024
Hi Clyde, Thank you for the 5star review. We hope to see you in your future travels.

10/10 Eccellente

Karla, Boise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The employees were awes. The hotel itself needs a little work.
Soggiorno di 1 notte a febbraio 2024
Risposta di DL , il giorno 9 feb 2024
Hi Karla, Thank you for staying and sharing your feedback . We are glad you liked our staff hospitality. We hope to see you in your future travels .

10/10 Eccellente

Khaled

Soggiorno di 1 notte a febbraio 2024
Risposta di DL, il giorno 21 mar 2024
Hi Khaled, Thank you for the 5 star review. We hope to see you in your future travels.

10/10 Eccellente

Joseph Chennamkara, Kingston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 3 notti a gennaio 2024
Risposta di DL, il giorno 6 feb 2024
Hi Joseph, Thank you for the 5 star review. We are glad you enjoyed your stay with us. We hope to see you in your future travels.

10/10 Eccellente

richard

Soggiorno di 1 notte a febbraio 2024
Risposta di DL, il giorno 21 mar 2024
Hi Richard, Thank you for the 5 star review. We hope to see you in your future travels.

8/10 Buono

alexandre

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 10 notti a dicembre 2023
Risposta di DL, il giorno 2 feb 2024
Hi Alexandre, Thank you for the 4star review. We hope to see you in your future travels.

10/10 Eccellente

ulrich

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di DL, il giorno 2 feb 2024
Hi Ulrich, Thank you for the 10 star review. We hope to see you in your future travels.

10/10 Eccellente

ulrich

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di DL, il giorno 2 feb 2024
Hi Ulrich, Thank you for the 10 star review. We hope to see you in your future travels.

8/10 Buono

Vern

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
NEEDS ALOT OF MANTANCE
Soggiorno di 2 notti a gennaio 2024
Risposta di DL, il giorno 2 feb 2024
Hi Vern , Thank you for sharing your valuable feedback. We are working hard to exceed our guest expectations. We hope to see you in your future travels.

8/10 Buono

Antoinette, Syracuse

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room furniture was a little outdated, but the room was nice and clean. The room was cleaned and restocked everyday. Would definitely stay again.
Soggiorno di 3 notti a gennaio 2024
Risposta di DL, il giorno 31 gen 2024
Hi Antoinette, Thank you for staying at Best Western Plus Deerfield and sharing your feedback. We are glad you enjoyed your stay with us. We hope to see you in your future travels.

2/10 Terribile

Jaclyn

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was unhelpful, room was dirty and in need of repair - air conditioning couldn't keep up with the room, toilet barely flushed, shower faucet wouldn't stop dripping, baseboards falling off the walls.
Soggiorno di 2 notti a gennaio 2024
Risposta di DL, il giorno 29 gen 2024
Hi Jaclyn, Thank you for your feedback. We’re sorry to hear about the issues you experienced during your stay. It’s disappointing to know that our staff did not meet your expectations, and we apologize for the inconvenience caused by the condition of your room. Your feedback is invaluable to us as it helps us identify areas where we can improve. We will address these issues promptly to ensure they do not recur in the future. Thank you again for bringing these matters to our attention.