6/10 Soddisfacente
shawn
Viaggio con la famiglia
13 ago 2025
Mi è piaciuto: Pulizia e personale e servizio
Overall, this was a nice property and staff was great. Some things I looked at before booking that I feel need clarification. The onsite parking is for valet and staff only and if you are not using valet you must park across the street in another lot which is a bit inconvenient. On site usually refers to around the building, not a remote lot. The valet and certain guests also utilized the handicap parking spots near the lobby. I did not see a single handicap plate or placard but I did see more than one elderly people waiting for handicap spots and ended up parking elsewhere.
The property details page shows beach chairs and umbrella included, cabanas are a added fee. I even called to make sure beach chairs were provided on site as many other properties in the area do. This was not true, the pool chairs are on the patio but there is no beach chairs/umbrella provided, since a rental company sits at the pool and rents all beach items. When I pointed this out to the front desk they seemed confused about the difference between pool and beach.
The grounds crew starts work at 7am, with gas powered clipper and blowers. That lasted about 90 minutes, so don’t expect to sleep in.
Lastly, the pool bar tender stated tips were not automatically added, so I left a cash tip. Then I saw there was a tip listed on the receipt. Hard to believe she didn’t know that but would be helpful to know what is and is not being charged before swiping the card.
shawn
Soggiorno di 3 notti ad agosto 2025
