Dear Valued Guest,Thank you very much for your time and replying to our survey. It was a pleasure hosting you and we are sad to see that we were not able to fully exceed your expectations.We will share your scores/concerns with our team and make all necessary changes so we can keep exceeding our guests’ expectations. Our goal is to make our guests stay is memorable and hopefully we will be able to win your trust in Sands Harbor Resort & Marina during your next visit.RegardsFarhan RafiqDirector of Rooms

We're delighted to hear that you had such a wonderful experience during your stay with us! Thank you for making us your go-to destination, and we're thrilled that you found everything you needed for both solo travel and romantic getaways. Your continued support means the world to us, and we can't wait to welcome you back for your 5th visit next year! If there's anything special you'd like for your next stay, please don't hesitate to let us know.

On behalf of the team here at Sand Harbor Resort & Marina, we just wanted to thank you again for staying with us. It's was a true pleasure hosting you during your stay. Our team hopes that you had a wonderful stay. We take great pride in creating the perfect home-away-from-home for you and appreciate you selecting our property to stay at! Thank youManagement

On behalf of the team here at Sand Harbor Resort & Marina, we just wanted to thank you again for staying with us. It's was a true pleasure hosting you during your stay. Our team hopes that you had a wonderful stay. We take great pride in creating the perfect home-away-from-home for you and appreciate you selecting our property to stay at! Thank youManagement

On behalf of the team here at Sands Harbor Resort & Marina we just wanted to thank you again for staying with us. It's was a true pleasure hosting you during your stay. Our team hopes that you had a wonderful stay. We take great pride in creating the perfect home-away-from-home for you and appreciate you selecting our property to stay at! Safe travels home today. Thank you again and we hope to see you again!

On behalf of the team here at Sands Harbor Resort & Marina, we wanted to take a moment to apologize for the challenge that you have faced throughout your stay with the television. I truly regret that we missed the mark in areas of your room and sincerely am sorry for the impact this has had on your stay here with us. Our goal is to consistently exceed our guests' expectations and I apologize for the challenges that had risen. Please do not hesitate to let me know if there is anything further that I can assist with. It would be my absolute pleasure to assist in anyway.

Thank you for sharing your feedback with us. Please do not hesitate to let me know if there is anything further that I can assist with. It would be my absolute pleasure to assist in anyway.

On behalf of the team here at Sands Harbor Resort & Marina, we wanted to take a moment to apologize for the multiple challenges that you have been facing throughout your stay with us. I truly regret that we missed the mark in multiple areas of your stay and sincerely am sorry for the impact this has had on your stay here with us. Our goal is to consistently exceed our guests' expectations and I apologize for the challenges that had risen. Please do not hesitate to let me know if there is anything further that I can assist with. It would be my absolute pleasure to assist in anyway.

We appreciate your feedback! We're glad you found our location to be great. We hope to welcome you back again soon

We would love to learn more about your experience to see how we can improve. If you have any specific comments or suggestions, please feel free to reach out to us. We value your input and hope to have the opportunity to exceed your expectations in the future.

Thank you for the 5 star review! We can't wait to welcome you back :)

We hope you enjoyed your stay. Thank you for leaving a review but if there was anything we could of done to make it a 5 star experience please let us know!

Thank you for sharing your feedback on our location and views. We value your input and are committed to continuously enhancing our guests' experiences. To address one of your concerns, coffee makers are available upon request for your convenience. In terms of our food and beverage pricing, we regularly assess our offerings to ensure they remain competitive within the local market while upholding the quality standards we aspire to deliver. We hope for the opportunity to further enhance your experience during future visits. Should you have any additional feedback, please feel free to contact us directly.

Thank you for the 5 star review!

Thank you for the review, we are glad you liked your experience but aim to make you love your next visit!

On behalf of the team here at Sands Harbor Resort & Marina. We just wanted to thank you again for staying with us. It's was a true pleasure hosting you during your stay. Our team hopes that you had a wonderful stay. We take great pride in creating the perfect home-away-from-home for you and appreciate you selecting our property to stay at! Safe Travels Management

Thank you for sharing your experience with us. We're delighted to hear that John, Steve, and Virginia provided attentive, fun, and professional service at our waterfront restaurant. We're glad to hear that you found us to be a great place to stay with a fun atmosphere. We look forward to welcoming you back for another enjoyable stay!

Thank you for the excellent review! We’re glad to hear you enjoyed your stay and can’t wait to welcome you back!

We're delighted to hear that you enjoyed our staff and convenient location for exploring. We strive to provide exceptional service and convenient accommodations for our guests. We hope to welcome you back again soon for another enjoyable stay!

We're delighted that you enjoyed our beautiful location near the marina and beach! We appreciate your feedback regarding the rooms as we're continuously working on improving our accommodations. Your satisfaction is important to us, and we hope to provide a better experience for you in the future. Thank you for sharing!

On behalf of the team here at Sands Harbor Resort & Marina we just wanted to thank you again for staying with us. It's was a true pleasure hosting you during your stay. Our team hopes that you had a wonderful stay. We take great pride in creating the perfect home-away-from-home for you and appreciate you selecting our property to stay at! Safe Travels. Thank you again and we hope to see you again!

We're sorry to hear you felt as if our resort didn't match the photos you saw beforehand but pleased to hear that you found everything else to be good during your stay. We've taken steps to ensure that our room photos reflect the actual condition more accurately. Thank you for bringing this to our attention, and we hope to welcome you back for an even better experience in the future.

Thank you for your feedback! We're glad you enjoyed our location, but apologize for any inconvenience regarding lounge chair availability. While we are continuing to renovate some areas, we're pleased you found our outdoor bar and restaurant lovely and appreciated our staff. Your input is valuable, and we hope to welcome you back soon!

We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Rest assured, we take your comments seriously. Renovations are indeed in progress and part of our long-term plans to enhance our facilities and ensure a better experience for our guests. We hope for the opportunity to welcome you back in the future to experience the improvements firsthand. Thank you for bringing this to our attention and we'll be sure to enhance communications to ensure guests such as yourself do not have the same circumstances of entering a room under renovations.

We are saddened to see your 1-star review. We would love to understand more about your experience to uncover the ways in which we may have not met your expectations. If you could please contact us directly, we would appreciate the opportunity to gain further insight into your review.

Thanks for the review!

Thank you for taking the time to leave us a review. We value your feedback and would love to learn more about how we could have improved your stay to make it a 5-star experience. Please reach out to us via email with any additional details or suggestions. We're committed to enhancing your next visit with us.

We're sorry to hear about your experience, and we appreciate you bringing this to our attention. This isn't our standard of service, and we apologize for any inconvenience you encountered during your stay. We'd like to learn more about the room you stayed in and address these mentioned concerns. Please contact us via email with further details. Thank you for your feedback, and we hope to have the opportunity to make it right for you.

Thank you for the 5 star review!

We're actively investigating the incident involving this guest's mentioned missing property, which was left unattended outside their room in a plastic bag. While our security cameras may not have provided a definitive answer, we're committed to assisting in any way we can. Rest assured we are doing our utmost to help track down the mentioned missing items. If you have any further information, please contact our guest relations manager who has already been in communication with your client. Your cooperation is appreciated.

Thank you for sharing your experience! We're glad you enjoyed our marina and distance to the beach. We appreciate your feedback as it's great to hear that you found our staff nice and helpful. We hope to welcome you back soon for another enjoyable stay!

Thank you for your feedback! We're thrilled to hear that you loved the atmosphere, music, food, drinks, and the breathtaking view. We apologize for any inconvenience regarding the bathroom and the cleanliness of the tub. We are available on call for room refreshments and deeper cleans when needed so please let us know during your next stay . Your comments are valuable to us, and we hope to welcome you back soon for another enjoyable experience in a more renovated room!

We pride ourselves on service and are glad you got to experience it firsthand. We are sorry for any inconvenience caused but grateful to have had you stay with us and hope to welcome you back again.

Thank you for the positive review! Glad to know you enjoyed your stay and looking forward to welcome you back again!

Thank you for your feedback

Thank you for highly recommending us! We appreciate your review and hope to welcome you back again soon :)

Thank you for the review! We are glad to hear your highlights on the resort, marina, and staff. We appreciate your feedback and look forward to welcoming you again soon!

Thank you for the review and glad to hear you enjoyed our prices, pool, and restaurant! We look forward to welcome you back :)

Thank you for your feedback

Thank you for the kind words! We're thrilled you enjoyed our beautiful property and the pool area. Hope to welcome you back soon for another delightful stay!

Thanks for the review!

Thank you for your feedback; we're glad you enjoyed the convenient beach access, excellent food, and attentive service from Steve, Glenn, and Brayden. We can't wait to welcome you back to our renovated facilities to enhance future stays.

It's disheartening to hear your recent experience with us, and we'd love to understand more about what happened during your stay. We want to work towards resolving your negative experience and would appreciate it if you could contact us directly at social@sandsharbor.com to provide further details. Hopefully, we can have the chance to welcome you back and exceed your expectations. We hope to hear from you soon.

Thanks for the review!

We're glad to hear you enjoyed the majority of your stay. Thank you for your understanding during our ongoing transformation, and we look forward to showcasing the completed improvements on your next visit!

Thank you for your review!

Thank you for your review!

Thank you for your review!

Thanks for the review!