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Recensioni per Sleep Inn Fort Pierce I-95

2.5 out of 5
Sleep Inn Fort Pierce I-95
2715 Cross Road Pkwy, Fort Pierce, FL

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 244 su 702 recensioni" "
Valutazione di 8 - Buono. 207 su 702 recensioni" "
Valutazione di 6 - Soddisfacente. 133 su 702 recensioni" "
Valutazione di 4 - Scarso. 55 su 702 recensioni" "
Valutazione di 2 - Terribile. 63 su 702 recensioni" "

7,8/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

carlo edoardo, Italia

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Sembra meglio sul sito
Abbiamo trovato l' hotel un po' trascurato e non pulitissimo. Buona e sufficiente la colazione anche se non tanta varietà.

10/10 Eccellente

Remo, Cerveteri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel consigliato
Sopra le aspettative!

6/10 Soddisfacente

Matina

Fair condition
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Matina,We appreciate your feedback and regret to hear that your experience did not meet expectations. Please feel free to reach out to our management team for further assistance or to discuss your concerns in detail. Thank you for bringing this to our attention.

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed two nights. Really good value for the price. I would stay here again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello John,We're delighted to hear you found our hotel to be great value for your stay! We appreciate your kind feedback and look forward to welcoming you back in the future. Thank you for choosing to stay with us.

2/10 Terribile

Luis M

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It’s dirty and smells bad.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Luis M, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for future improvements. We strive to provide a clean and comfortable environment for our guests.

10/10 Eccellente

Wilson, SUNRISE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place. I enjoyed the experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Wilson,We are delighted to hear that you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.

4/10 Scarso

Rodrick

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Rodrick, We strive to provide exceptional experiences for all our guests. Please feel free to reach out to us with any feedback from your stay so we can address any concerns you may have had. We value your input and hope to welcome you back in the future.

8/10 Buono

Harley

Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good, economical hotel
Soggiorno di 6 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Harley,We appreciate you taking the time to share your feedback with us. We are glad to hear that you found our hotel to be a good and economical choice for your stay. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Buono

Ney

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Ney,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any feedback to ensure we continue to improve our services.

2/10 Terribile

Timo

When booking with Expedia this dump requires a cash deposit. I don't mind the deposit at all but why you can't use credit or debit card for it ??? Oh the joy of going to drive around to find ATM after driving and working all day...
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Timo,We apologize for any inconvenience caused by our deposit policy. We understand your frustration with the cash-only requirement and will share your feedback with our team for consideration. Your input is valuable to us as we strive to enhance our guests' experiences in the future. Thank you for bringing this to our attention.

4/10 Scarso

Broc

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place is not like advertised. The staff was super nice but the rooms are dirty and bugs are in the outlets. Not good people outside all night long yelling and talking. Felt extremely unsafe. 2/10 stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Broc, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Eccellente

Christopher, Estero

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Christopher,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

4/10 Scarso

Israel

Non mi è piaciuto: Condizioni e dotazioni della struttura
Very old!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 13 mar 2024
Hello Israel, We appreciate your feedback and take all comments seriously to enhance our guests' experience. Feel free to reach out to our management team directly so they can address any specific concerns you may have. Thank you for choosing our hotel for your stay.

8/10 Buono

Urdes

Mi è piaciuto: Condizioni e dotazioni della struttura
It's quite, clean, overall it is a good place to stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Urdes,We are pleased to hear that you found our hotel to be a quiet and clean place to stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.

2/10 Terribile

Michael

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Place was filthy. Hotel should be condemned.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Michael,We are disappointed to hear about your experience and take all feedback seriously for future improvements. We recommend guests reach out to management directly to address specific concerns.

4/10 Scarso

Kate

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Mold everywhere
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Kate,We're sorry to hear about your experience. We take cleanliness very seriously and will address this matter with our housekeeping team for immediate action. Our guests' comfort and satisfaction are our top priorities, and we appreciate your feedback to help us improve our services.

8/10 Buono

Ney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Ney,Thank you for taking the time to share your feedback with us. We appreciate your insights and will use them to improve our services for future guests. Your comments have been passed along to the relevant teams for review. We hope you will consider staying with us again in the future so we can provide you with a better experience.

4/10 Scarso

thomas

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 1 mar 2024
Hello thomas, We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback you'd like to share with us, please don't hesitate to reach out so we can address any issues. Hope to welcome you back for an improved stay.

8/10 Buono

Daija

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good property for a good night stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 20 feb 2024
Hello Daija,We're glad to hear you had a good night stay at our property. We strive to provide a comfortable experience for all our guests. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us!

8/10 Buono

Loressa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel was extremely clean, quiet and convenient to the interstates.
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 16 feb 2024
Hello Loressa,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you found our hotel to be clean, quiet, and conveniently located near the interstates. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

4/10 Scarso

Julia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dejen saber al hacer la recervación q hay que dar $100 dolares CASHHHH de ante mano y pongan servicion ath asi no hay q tener que correr todo ft.pierce buscando un banco y el mal olor en los cuartos es tiempo de sacar esas alfombras donde guarda mal olor y germenes. También áreas de la habitación ya es tiempo de cambiar varias cosas por nuevo y pintar pq la limpieza no se nota por todos estos detalles mencionados. De 10 le doy un 3 Ya q la señora q nos recibio una gringa no amable al q le toco frente mio el señor le dio toda evidencia y ella decia q no estaba registrado y espere 38 minutos lo q una barrita magica le trajo al sistema del hotel q si hizo la reservacion y q tenia todo pago. Perooo tanpoco sabia q habia que dar el deposito DE 100 DOLARES CASH. Fracaso total
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Julia,Thank you for your feedback. We apologize for any inconvenience regarding the deposit requirement. We understand that it can be frustrating to have to search for a nearby bank. We will take your suggestion regarding the carpets into consideration. We appreciate your comments about updating and repainting the rooms, although we do our best to ensure cleanliness. We will also address the issue with the receptionist. We appreciate your honesty and hope to improve your experience in the future.

6/10 Soddisfacente

Jennifer

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property requires a $100 CASH only deposit upon arrival. This is something that I was not notified about before hand. Does not matter that I had already paid online. Was also told that it could not be put on our card. Staff was nice, but the building could use some work. The hallway and room smelled damp. Our fridge and mircowave were not clean. The microwave had a hole and burn marks on the inside so we could not use it.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Jennifer, Thank you for providing feedback on your recent stay. We apologize for any inconvenience you may have experienced during your stay. Our deposit policy is outlined on our website, but we understand that this information may have been missed. We appreciate your kind words about our staff and will address the concerns regarding the building's condition and the cleanliness of the room with our team. We apologize for any inconvenience caused and will use your feedback to improve our services.

10/10 Eccellente

Omayra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Exelente!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Omayra,Thank you for your excellent review! We're delighted to hear that you had a great experience with us. We strive to provide exceptional service to all our guests and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Bernard

Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Bernard,We're delighted to hear that you had a wonderful experience during your stay with us. We appreciate you choosing our hotel and hope to welcome you back in the future for another exceptional stay.

2/10 Terribile

James

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loud rooms smell. I checked out 4 rooms before I was comfortable with staying in one. Advertised breakfast. Basically self serve waffle. No butter. Awful coffee. Extremely disappointed in the entire experience. Never again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello James,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the room conditions and breakfast offerings. Our team is always striving to ensure a comfortable stay for our guests. We'll take your comments into consideration to improve our services. Should you have any additional concerns, please reach out to our management team. We value your feedback and hope to have the opportunity to better serve you in the future.

2/10 Terribile

James

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello James, We apologize for any inconvenience you may have experienced during your stay. Please reach out to us directly so we can address any issues you encountered and ensure future visits are more enjoyable.

6/10 Soddisfacente

Tyeisha

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Tyeisha,We strive to make every guest experience exceptional, and we're sorry to hear that your stay fell short of your expectations. We value your feedback and would appreciate it if you could reach out to us directly with any specific concerns you may have had during your stay. Our team is committed to addressing any issues and ensuring that we provide a better experience in the future.

10/10 Eccellente

Thea Suzy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Thea Suzy,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 Terribile

Yvelisse

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Where do I begin? The hotel is outdated and they need buy new furniture. The bed was comfortable thank god but everything else was horrible. The room had a funky odor and the breakfast had no variety to choose from other than cereal or waffles. The nicest thing I can say is the gentleman who checked me in was very nice but everything else was horrible. I was supposed to stay for 2 nights and ended up checking out after the first night. Never again.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Yvelisse,Thank you for sharing your experience with us. We appreciate your kind words about our friendly check-in process. We apologize for any inconvenience caused by the outdated furniture and the room odor you encountered. We'll make sure to share your feedback with our team for improvement. We understand your disappointment with the breakfast options and will take your comments into consideration. We apologize for falling short of your expectations and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Eccellente

Claude

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Claude,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

6/10 Soddisfacente

Anthony

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ok but small
Room was comfortable, but small. Not much for breakfast
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Anthony, Thank you for choosing our hotel for your stay. We appreciate your feedback on the size of our rooms and will take it into consideration for future improvements. We apologize if our breakfast options did not meet your expectations. We truly value your opinion and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Chrissie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best bed ever!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Chrissie,Thank you for your feedback on our comfortable beds! We're thrilled to hear that you found them to be the best. We strive to provide a restful and enjoyable stay for all our guests and we're delighted that you had a great experience. We hope to welcome you back again soon for another excellent stay.

10/10 Eccellente

Curtis, Ruther Glen

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello Curtis,We appreciate you taking the time to rate your experience with us! We are thrilled to hear that you had a fantastic stay at our hotel. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Eccellente

barbara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 gen 2024
Hello barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience. If you have any further suggestions or comments, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Soddisfacente

Chloe

Mi è piaciuto: Servizi
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Chloe,We're sorry to hear that your recent stay fell short of your expectations. We value your feedback and would appreciate it if you could please reach out to us directly so that we can address any specific concerns you may have had. We hope to have the opportunity to welcome you back in the future for an improved experience.

8/10 Buono

Marc

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Marc,After reviewing your feedback, we appreciate your time in sharing your thoughts. We regret any inconvenience you may have encountered and assure you that our team is dedicated to enhancing our guests' experience. We value your feedback and will take it into consideration for future improvements. Thank you for bringing this to our attention and if you have any further concerns, please reach out to our management team.

2/10 Terribile

Juan

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Never again
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 27 gen 2024
Hello Juan, We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback and would like to understand your concerns better. Please reach out to our management team directly so we can address your issues and work towards improving our services.

2/10 Terribile

Elizabeth

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Elizabeth, We apologize for any inconvenience you may have experienced during your stay. We would appreciate if you could please reach out to us directly with more details about your stay so that we can investigate and address any issues you may have encountered. We value your feedback and strive to provide exceptional service to our guests. Please contact us at your earliest convenience.

4/10 Scarso

Gulshan

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Gulshan, We're sorry to see that your experience didn't meet your expectations. Please reach out to us directly with any specific feedback you have, so we can address it accordingly. We value your input and strive to improve our services.

10/10 Eccellente

Ivan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Ivan,to have you as our guest! We appreciate your compliment and we strive to provide a pleasant experience for all our guests. Should you have any future travels in our area, we hope to welcome you back for another enjoyable stay.

10/10 Eccellente

Christeau

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 gen 2024
Hello Christeau,We're thrilled to hear that you had an excellent experience during your stay! We appreciate your kind words and we're grateful for your support. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back!

2/10 Terribile

Maria

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Maria,We're sorry to hear that your experience didn't meet your expectations. We value your feedback and invite you to reach out to us directly to discuss any specific concerns you may have had during your stay. We would appreciate the opportunity to address and resolve any issues you encountered.

2/10 Terribile

Gregory

Non mi è piaciuto: Personale e servizio
When I arrived I was surprised by a company policy that I had to pay $100 in cash before they would let me check in. I did not have a $100 in cash army. And they would not take a credit card or debit card. Needless to say I was unable to check in
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Gregory,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during check-in. Our policy of requiring a cash deposit is in place to ensure the security of our guests and property. We understand your frustration and apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.

4/10 Scarso

Pamela

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
The fact that they require a 100.00 deposit in cash
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Pamela,We apologize for any inconvenience caused by our deposit policy. The cash deposit is a standard procedure to ensure the security of our guests and the hotel. Should you have any further concerns, we recommend reaching out to our management team who will be more than happy to assist you.

2/10 Terribile

craig

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
They operate in 1980’s….
Would not stay again… Mgt. has a policy to only take cash for incidentals. very inconvenient.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello craig,Thank you for providing feedback on your recent stay. We appreciate your input regarding our incidental policy. We understand that this may have been inconvenient for you. Your feedback will be shared with the management team for future consideration. We hope to have the opportunity to welcome you back in the future.

4/10 Scarso

James

Viaggio di lavoro
A person who books a room through Expedia is required to give $100 in cash upon checking in. The Cash is returned upon checking out. Most people do not carry that kind of cash around, and I was no exception. I had to leave the hotel and find an ATM. The room was clean but had a faint smell of animal. I have stayed here a few times and never once had to pay this cash deposit. But the person working the counter insisted that it has been a Hotel policy for a while. I watched the person in front of me not pay the $100 cash and she replied that he paid with a credit card directly to the hotel so he was not required to.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello James, Thank you for choosing to stay with us and for providing feedback on your recent visit. We apologize for any inconvenience you experienced regarding the cash deposit policy. While we understand it may be an inconvenience for some guests, it is a standard procedure to ensure the security of our accommodations. We appreciate your continued loyalty and regret any misunderstanding regarding the payment methods. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

6/10 Soddisfacente

Craig

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Craig, We appreciate you choosing our hotel for your recent stay. If there is anything specific that we can assist you with, please do not hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Buono

R

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 dic 2023
Hello R,Thank you for choosing our hotel for your stay! We appreciate your high rating and are thrilled to know that you had a positive experience at our property. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another excellent stay.

6/10 Soddisfacente

Elizabeth

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia
Usually stay here when im in town for work however, this time I was very unhappy... someone was smoking in their room and the whole floor smelled like cigarettes including my room. It seemed to be coming in through the vents. I'm highly asthmatic so it was a very rough night. I called the front desk to report the situation and was offered a room change... I got permission to open my room window and that helped greatly. I declined the room change as I was already ready for bed and did not understand why I was being punished for someone else's indiscretions. (All rooms I noticed had the no smoking sign).
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Elizabeth, Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the smell of smoke on your floor. We appreciate your patience and understanding during this situation. Our team did offer you a room change to assist with the issue, and we are glad that opening your window helped alleviate the problem. We apologize for any misunderstanding and appreciate your feedback. We will continue to reinforce our no-smoking policy to ensure a pleasant experience for all our guests.

4/10 Scarso

Loren

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Carpet was heavily soiled. Furniture was rotten and delaminating, needs to be renewed. Room smelled musty. I stayed at a Sleep Inn the previous night and was very satisfied. After driving 12 hrs. I had no energy to complain or wanting to move my bags.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Loren, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We understand the importance of a comfortable and clean environment for our guests. We encourage you to reach out to our management team directly, so they can address your concerns appropriately.