- Non mi è piaciuto:Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT STAY HERE!!! Saw roaches by the entry. Walk in the place smelt musty like their walls were wet or they have a mold problem. The guy at the front desk NEEDS to be replaced. Dont know his name. No badge. Arabian looking guy with gold tooth on front set of his top teeth. This man has HORRIFIC customer service out of a horror film. I booked my hotel and went to check in. I had my cards ready and i was applying my signatures to his documents that said i was staying there...he last minute was telling me that the card that im using now doesnt match my reservation. I ask if i may see what he was talking about and would not let me see now allow me to show my confirmation email with inteniary. He refused to show me nor talk about it. He made matters worse. Tried taking the paper i just got done signing. I said "how about i refuse my service to you and take myself somewhere else that will treat me like a human being." He tried taking the paper i signed as he was saying "thats too bad." Well i kept it and he threw a fit like a child that didnt get enough attention. Kept my drivers license so i could not leave until i gave him that paper i signed. He claimed that it was business property...thats "cool" (sarcasm) but i already verbally said i was not interested in their services and definitely not their business. Forced his services but never gave me room keys. My bank statement took money out alright though. So my card did match all along. He lied and stole from me. Eat rocks. :/