Hotel vicino a Franke Center For the Arts - Marshall

“Room was clean and the kids had fun in the pool. Breakfast was good, too!”

“Front desk was not helpful .”

“.”

“I've stayed at days in before, and received great customer service. The staff was not helpful at all. I had several rooms because we were there foe a graduation. They had cheaper rates the day of and would not honor there current rate. The hotel rooms looked as if they were all under construction. Two of the rooms had broke. Faucets. The tub was filthy. Stains were on the sheets in two of the rooms. I will never stay at this location again.”

“Clean and convenient”

“I did'nt like that there was a parking lot light that shined in my window all night.”

“Place is filthy and also a welfare housing establishment. Drug use and smell throughout the property. Had to change room once due to tub not draining and toilet seat not attached to the toilet. I would have changed rooms again but nothing there worth changing to. If I had more time I would have demanded a refund and moved locations. Room gave us headaches from the smell of mold and dust. Door lock was exposed on the inside with live wires just hanging from the door handle. Old towels...

“Won’t clean rooms unless specifically asked. Stayed 4 days, asked twice to have the room cleaned - they brought towels and took the trash out- that’s it. Staff didn’t seem to care if they were helpful or not. About half the time they were standing outside smoking”

“Property was great. Room was a little small. Very clean. Breakfast was good.”

“Room was clean. There’s a restaurant in the lobby and they don’t offer room service. Breakfast was so-so. On the weekend it’s buffet style and you have to pay for it. It’s the same ol stuff the other hotels have for free. All in all it was nice though and the kids had fun swimming.”

“Very old bed, washroom has unpleasant moldy smell.”

“So much improvement!”

“Older in general but fine for a quick stay. Not enough towels or shampoo/conditioner for 4 people.”

“Cigarette burns all over the carpet, tables and bedding. Microwave didn't work. Drug paraphernalia right outside the door”

“Nice staff, not a new property, but overall, we had a nice stay. ”