While the hotel itself was well presented, and the breakfast was good, the overall experience was extremely disappointing. The television in the room wasn’t working and when I reported it, the hotel staff said “yes, we know”. No offer to move me or have it fixed. The internet in the room was extremely poor. I literally had to wave my laptop above my head to get a signal and send an email! Finally, the housekeeping was poor and lacklustre. Used towels were taken but not replaced, room left untidy.