- Non mi è piaciuto:Comfort della camera
Bad experience with the reservation
I booked 2 double rooms for one night in this hotel. When we arrived we have been told that they had available only single rooms with small bed. After a short discussion where we do not understand why really we could not have double rooms we accepted the single rooms because there was not any alternative. As compensation we had two vouchers (one for each room) for a drink at the bar. They told us we had a special price for the rooms but I do not think so because we paid the fares for the double rooms affixed on the website at the time of the booking. I’ve been really upset about the behavior of the hotel. About the hotel. It is 10 min walk from the Frankfurt railway station, in a quiet place. The hall and the bar of the hotel are very nice. The single room I had was really small. The breakfast room is nice and a regular selection of hot and cold food are available. There a some restaurants nearby for having dinner. I had a bad experience in this hotel because on the mess about the reservation but I feel to suggest this hotel for its position with respect of the public transportation.