2/10 Terribile
Ulrich, Weddington
Viaggio di coppia
16 ago 2025
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I dropped my Avis rental car at the Airport and was told that the shuttle could bring me back to the hotel at 22.30
I waited in the sweltering heat and waited and waited. Nothing.
I called the hotel 2 times and was told that the bus was a bit delayed. When I called the 3rd time at 11.00 the Front Desk person told me that the bus was not back at the hotel which meant the the bus was still in route. I finally took a Taxi for 25.00 Euros which dropped me of at the Platzhirsch. I told the driver that it was the wrong hotel but he insisted that the address was correct and he drove off anyway. The Front Desk was nice enough to call me another cab which dropped me off at the Sleep Hotel after paying him another 8 Euros. He told me that this happens a lot as taxi drivers want to make a quick return to the airport to pick up another ride that pays more by going into Frankfurt downtown. He also told me the after 21.00 Uhr the hotel shuttle never shows and they face similar situations like mine all the time. When I called the Sleep Hotel Desk the third time I was told that he has NO WAY to contact the driver of the shuttle to find out his position or ETA. This is hard to believe in times of cellphones. The Hotel was nice but the shuttle situation ruined our stay completely.
Ulrich
Soggiorno di 1 notte ad agosto 2025
