Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations.

Thanks so much for scoring our Freeport, IL hotel. We hope to always exceed your expectations!

Thank you for your feedback. I am looking into who cleaned your room to find where the issues stem from. As that is not the experience we want you to have at our hotel, we hope you will give us another chance to exceed your expectations.

Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks so much for rating our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations. We are so glad you had a great celebration with your granddaughter.

Thank you so much for your kind words regarding our Freeport, Il hotel. We hope to always exceed your expectations!

Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations.

Thanks for your kind words regarding our hotel. We hope to always exceed your expectations!

We're sorry you were not completely happy with our hotel. We gave you a special rate when you needed to extend due to car trouble, and we thought you were satisfied. Contact us if there is something we did not know about that should be brought to our attention.

Thanks for rating our Freeport, IL hotel. We hope to always exceed your expectations!

Thank you for your kind words regarding our staff. We hope to always exceed your expectations!

Thanks for your feedback. We actually just replaced the jets last week on the hot tub. The pool and hot tub temps are set by the County health department, and we follow their guidelines. We hope you will visit us again so we can exceed your expectations.

Thanks for the great rating you gave our Freeport, IL hotel! We hope to always exceed your expectations!

Thanks for the great review you gave our Freeport, Il hotel. We hope to always exceed your expectations!

Thanks for the great score you gave our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks so much for your kind words. We hope to always exceed your expectations!

Thanks for your kind words regarding our hotel. We hope to always exceed your expectations.

Thanks so much for your kind words regarding our Freeport, IL hotel. We're so happy you enjoyed our breakfast, and your room!

Thanks for the great rating you've given our Freeport, Il hotel. We hope to always exceed your expectations!

Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations.

Thanks for your feedback Scott, I have looked up the room you were in, and I am having housekeeping do a deep clean on the room and shampoo the carpet, as I'm not sure where the smell is coming from, but that is not the experience we want you to have at our hotel. We appreciate that you did notice it was clean, and thank you for your kind words regarding our beds, pool and Breakfast. We hope in the future you will return and give us the chance to exceed your expectations.

Thanks for the great review you gave our Freeport, IL hotel. WE hope to always exceed your expectations!

Thanks for the great score you gave our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks so much for your kind words, unfortunately, beds are a very personal thing. We hope you return, and we can exceed your expectations!

Thanks so much for the great score you've given our Freeport, IL hotel. We hope to always exceed your expectations!

Thank you for your feedback. I am having housekeeping looking to the mattress issue. All of our king suites only have 1 tv, and a pull out couch and chair, so I'm not exactly sure what you were expecting. It also had a wet bar. We hope in the future to exceed your expectations.

Thanks so much for the great score you've given our Freeport hotel. We hope to always exceed your expectations!

Thanks for the great rating. We appreciate you staying at our Freeport, IL hotel!

Thanks for rating our hotel. We hope to always exceed your expectations?

Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!

Thank so much for your kind words, we hope to always exceed your expectations!

Thanks so much for your kind words, we hope to always exceed your expectations!

Thanks for reviewing our Freeport, IL hotel. I looked into your issue with the carpet in your room, and found they had shampooed it that day. I believe they returned it to service too quickly, and for that we apologize. Thank you for your kind words regarding our Breakfast!

Thanks so much for your kind words regarding our Freeport, IL Hotel. We hope to always exceed your expectations!

Hi Aaron, I appreciate the feedback and I am so sorry to hear about your experience with us. I will be looking into this further and hope we can exceed your expectations the next time you are in town.

Good Morning! Thank you for the wonderful review. I am so glad you enjoyed your stay!

Thanks for the feedback, please feel free to reach out to us if you can give us some details which we can use to provide a better stay for you, as well as others in the future.

Thanks for your feedback, Unfortunately, mattresses are always a personal preference. I'm so glad you were happy with everything else. We hope to always exceed your expectations.

Thanks for your great score for our Freeport, Il hotel. We hope to always exceed your expectations.

We're sorry about the experience you had at our hotel which is why I refunded part of your room charge. The people above you overflowed their tub, and that is why you had water in the first room. I have discussed the other issues with our housekeeping team in hopes that you can return, and we can exceed your expectations.

Thanks so much for your kind words, we do appreciate them! We hope to always exceed your expectations!

Thanks for your kind words regarding our Freeport, IL hotel. We are proud of the 23 years we have won "Best in the Region". We're glad you noticed!

Thanks for the great review you gave our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks for your feedback. I'm sorry you were not pleased with our complimentary breakfast. Maybe try a different entree' your next stay. We hope to always exceed your expectations. I'm glad you were happy with the comfort of your room.

Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks for rating our hotel. We hope to always exceed your expectations.

We're sorry you were not satisfied with your stay. We hope you will stay with us again so we have a chance to exceed your expectations!

Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!

Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations!