We booked 6 rooms.
After finishing the first day of travel, I returned to my accommodation.
The room wasn't cleaned.
I came down to the front desk and talked, but
The front desk clerk was annoyed with us.
I asked to change the towel.
Towels were given for 3 rooms, but they said they would not provide towels for the rest.
There were only two towels in the room, so I used them already.
When I asked for a replacement, the front desk staff
He started swearing (F...k) at us.
We returned to our room scared.
About 30 minutes later, I went down to the front desk again.
I was so scared that I went back to my room.
I reused the towel I had already used.
Trust your company (Expedia) and make reservations for a long time
I have done this and this issue needs to be handled by your company.
I would like to get back the money I paid to the hotel.
How can you swear and be scary like this in a hotel?
I asked for towels to be replaced because the room wasn't cleaned.
I swore terribly.
We look forward to seeing how you handle it.