Torre di Galatista: Tour e Visite Guidate

Struttura esternamente moderna e curata. Piscina e zona relax molto belle. Personale al check-in cordiale e gentile. Punti negativi: Camere, lenzuola, asciugamani, balcone e bagno sporchi. Abbiamo dovuto richiamare il personale al nostro ingresso per farci cambiare la biancheria e far fare una ulteriore pulizia della stanza. Fuori e dentro la stanza erano presenti delle blattelle. Cena a Buffet nella media. Per problemi di salute ho chiesto del riso in bianco che non mi è stato preparato pertanto l'ho ordinato per la sera consecutiva alla reception. Con mia sorpresa anche la sera successiva non era stato preparato quanto richiesto. Solo insistendo alla reception mi è stato preparato un piatto di riso in bianco crudo e salatissimo. Letteralmente immangiabile. Non lo consiglio.

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

Bellissima struytura con spiaggia privata perfetta per famiglie con bambini. Piscine comodissime, uma anche al coperto. tutti i servizi immaginabili. A inizio giugno l'acqua è fredda ma in compenso c'è poco affollamento e sj gode a pieno della struttura e dei servizi.