Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 391 su 1000 recensioni" "
10 - Eccellente
391
Valutazione di 8 - Buono. 332 su 1000 recensioni" "
8 - Buono
332
Valutazione di 6 - Soddisfacente. 132 su 1000 recensioni" "
6 - Soddisfacente
132
Valutazione di 4 - Scarso. 80 su 1000 recensioni" "
4 - Scarso
80
Valutazione di 2 - Terribile. 65 su 1000 recensioni" "
2 - Terribile
65
8,2/10
Pulizia
8,4/10
Personale e servizio
7,8/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Federica
12 ago 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dignitoso e complessivamente pulito buon prezzo
Sosta di una notte nel ns percorso sulla Route 66 con deviazione per andare a 4 Corner monument e poi alla Death Valley. Albergo nella media degli Inn americani con spaziosa reception a scapito di un’area colazione decisamente troppo piccola per la potenziale clientela presente. La colazione free e però dignitosa e il personale molto veloce e disponibile. Presenti una lavanderia self service e la macchina erogatrice di ghiaccio che nei viaggi estivi e un plus importante
Federica
Soggiorno di 1 notte a luglio 2018
8/10 Buono
alessandro
14 ago 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
alessandro
Soggiorno di 2 notti ad agosto 2017
2/10 Terribile
Nathan
20 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ROOM WAS FULL OF DOG HAIR IN THE BEDS THESE PEOPLE DONT CLEAN THE SHEETS
Nathan
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 21 mag 2024
Hello Nathan,We apologize for any inconvenience caused during your stay. We take cleanliness very seriously, and we will address this issue with our housekeeping team to ensure our high standards are maintained. Thank you for bringing this to our attention.
10/10 Eccellente
Susan A
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The bed was very comfortable and the staff were friendly. They are remodeling the first floor but there was no inconvenience as far as i was concerned. We will stay there again.
Susan A
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 21 mag 2024
Hello Susan A,We are delighted to hear that you found our beds comfortable and our staff friendly during your stay. We appreciate your understanding regarding our ongoing renovations on the first floor and are pleased to know it did not disrupt your visit. We look forward to welcoming you back for another enjoyable stay in the future.
8/10 Buono
Lilly
Viaggio di coppia
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was going thru renovation, our queen bed sunk in, called office and they immediately gave us another room , slept well, was quite, breakfast was nice
Lilly
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 11 mag 2024
Hello Lilly,We are pleased to hear that your experience improved after switching rooms and that you were able to enjoy a good night's sleep and our breakfast offerings. Should you have any further feedback or require assistance, we recommend reaching out to our management team directly.
4/10 Scarso
euphrase
Viaggio di coppia, Viaggio di lavoro
23 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Whole place was under renovation- dusty, everything on lockdown including ice machines, swim pool etc and yet they charged full price??
euphrase
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello euphrase, We appreciate your feedback and apologize for any inconvenience caused during our renovations. Our aim is to enhance our facilities for future guests to enjoy. For any concerns about your charges, please contact our management directly for further assistance. Thank you for sharing your experience with us.
10/10 Eccellente
Merrill
Viaggio con la famiglia
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is close to the interstate. There's construction going on in the hotel so a little inconvenience.
Merrill
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Merrill,We regret any inconvenience caused by nearby construction. Our team is working to minimize disturbances for our guests. Your feedback is valuable as we strive to improve our services continuously.
10/10 Eccellente
Philbert
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good other than the elevator not working.
Philbert
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Philbert,We apologize for any inconvenience the elevator issue may have caused during your stay. Your feedback is valuable for us to ensure a more pleasant experience for all our guests in the future. Thank you for bringing this to our attention.
2/10 Terribile
Lilian
10 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lilian
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Lilian,We are sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have had during your time at our hotel. We value your feedback and would like the opportunity to address any issues you encountered.
6/10 Soddisfacente
Anant
7 apr 2024
Anant
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Anant,We appreciate you choosing to stay with us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
6/10 Soddisfacente
Pete
Viaggio con la famiglia
2 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Elevator was broken so staying on the third floor was a challenge especially with luggage. Our window was sealed with toilet paper so could hear all the traffic. Our bathroom was very moldy smelling.
Staff was friendly especially the breakfast ladies.
Pete
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Pete, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team appreciates your kind words about our staff. It's important for us to address and improve based on comments like yours to enhance our guest experience.
4/10 Scarso
michael
Viaggio di coppia
30 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The motel is undergoing refurbishment and apparently our room is complete? But the people that painted our room had paint all over the desk, chair, and floor seams. The vanity front was in bad condition the places where the floor tiles met the walls were gross. Shared my comments with both the desk help and the manager and got unsatisfactoy answers. This place needs to be investigated by your corporate inspection teams!!!! NOW, before anyone else has to put up with this! place!
michael
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello michael, We appreciate you bringing this to our attention. Rest assured, we have shared your comments with the relevant teams. Your feedback is valuable in helping us improve our services. Thank you for choosing to stay with us, and we hope to welcome you back to see the positive changes in the future.
2/10 Terribile
Sondra, Maricopa
29 mar 2024
Wasted money.. Reserved only for pool and when we arrived it was being maintenance. We couldn’t get our refund back… ,
Sondra
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Sondra, We apologize for any inconvenience caused by the pool maintenance. Your feedback is valuable to us, and we recommend reaching out to management directly regarding the refund. Thank you for sharing your experience with us.
6/10 Soddisfacente
Angelo
29 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Angelo
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Angelo,We appreciate you choosing our hotel for your stay. Should you have any detailed feedback about your experience, please don't hesitate to contact us directly so we can address any concerns. We hope to welcome you back soon for an even better stay!
6/10 Soddisfacente
Debra, Bonsall
Viaggio con la famiglia
18 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The pool was closed and the elevator was broken.
Debra
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Debra, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us and will be shared with the team for improvement. We recommend contacting management directly for further assistance with your concerns. Thank you for bringing this to our attention.
6/10 Soddisfacente
Susan
18 mar 2024
Pool closed, elevator broken and only 3 tv stations available.
Susan
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Susan, We're sorry to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will share it with the team for improvement. If you have any further feedback, please don't hesitate to reach out to us.
4/10 Scarso
Lynette
Viaggio con la famiglia
16 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The pool was not working, the elevator was not working, the walls are super thin so you hear every noise outside your room into the hotel and outside in the parking lot.
Lynette
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 18 mar 2024
Hello Lynette, We're sorry to hear your experience didn't meet your expectations. Guest feedback helps us improve our services. We suggest reaching out to our management team with more details so they can address your concerns effectively.
2/10 Terribile
Sharon
Viaggio di coppia
15 mar 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
No pool. No elevator. Stairs had chunks of plaster, I guess from remodeling. The staff seemed in concerned about the situation. We both have physical issues which made it very difficult to climb to the 3rd floor.
Sharon
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 17 mar 2024
Hello Sharon,We're sorry to hear about your experience and appreciate your feedback. We take all guest comments seriously to improve our services. Your concerns will be shared with the team for further review and consideration. Thank you for bringing this to our attention.
10/10 Eccellente
Becky
Viaggio di gruppo
9 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, friendly staff, work out room.
Becky
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Becky,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and our staff friendly. We take pride in maintaining a high standard of cleanliness and ensuring our team provides excellent service. We're glad you were able to enjoy our work out room. Should you have any future concerns, please reach out to our management team directly.
8/10 Buono
Corrine
9 feb 2024
Corrine
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Corrine,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to hear that you had a great experience with us. Should you have any additional feedback or suggestions, please do not hesitate to contact us directly, as we value your input. We hope to welcome you back in the future for another enjoyable stay.
6/10 Soddisfacente
Tom
Viaggio con la famiglia
3 feb 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was not clean. 2nd floor felt like it was 90° all night. Several panhandlers in the parking lot asking for a handout. Probably won’t stay here again.
Tom
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Tom, Thank you for sharing your recent experience with us. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a clean and comfortable environment for all our guests. Your feedback will be shared with the relevant teams to ensure improvements are made. We understand your concern regarding the temperature on the 2nd floor and will address this issue. We value your feedback and hope to have the opportunity to welcome you back in the future.
10/10 Eccellente
Maria
Viaggio di lavoro
31 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is close to shopping, restaurants and the I-40. Staff is professional and nice.
Maria
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Maria,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed our convenient location near shopping, restaurants, and the I-40. Our team takes pride in providing professional and friendly service to all our guests. We hope to welcome you back in the future for another enjoyable stay.
10/10 Eccellente
Steven, Dearborn
29 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No further comment
Steven
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Steven,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We value each guest's experience and will use your comments to improve our services. Please feel free to reach out to our management team to discuss your concerns further.
2/10 Terribile
Sungwon
27 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Out of elevators and we carry bag to 3rd floor
So. Bad
Sungwon
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Sungwon,We appreciate your feedback regarding the elevator situation and the inconvenience it caused. We apologize for any inconvenience this may have caused you during your stay. We understand that carrying your bags up to the 3rd floor was not ideal. We value your input and will work towards improving the overall guest experience.
2/10 Terribile
harold
22 gen 2024
harold
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello harold, We're sorry to hear that your experience at our hotel did not meet your expectations. We would greatly appreciate it if you could reach out to us directly with any feedback you may have, so we can address any issues you encountered. We hope to have the opportunity to improve your perception of our hotel in the future.
8/10 Buono
Carolyn
21 gen 2024
Carolyn
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Carolyn,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had an enjoyable experience. Please feel free to reach out to us if you have any additional feedback to share. We hope to welcome you back soon for another great stay!
8/10 Buono
Jeannie Rhyannah
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were awesome. Good sense of humor. This made everything I may have wanted to complain about be forgiven. Staff helps lift the experience, and they hit the mark.
Jeannie Rhyannah
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 gen 2024
Hello Jeannie Rhyannah,Thank you for taking the time to share your feedback. We greatly appreciate your kind words about our staff. Their dedication to providing excellent service and their sense of humor make all the difference in ensuring a memorable stay. We're glad they were able to enhance your experience and we hope to welcome you back in the future.
10/10 Eccellente
Janell
19 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Janell
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 gen 2024
Hello Janell,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again..
6/10 Soddisfacente
Lambert, Farmington
13 gen 2024
Lambert
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Lambert, We're sorry to hear that your experience at our hotel was not perfect. We would appreciate it if you could reach out to us directly with any specific feedback about your stay so that we can address any issues. We value your input and hope to have the opportunity to make it right for you in the future.
10/10 Eccellente
Diana
Viaggio con la famiglia
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Warm and cozy respite
We made this reservation via the Hotels app while we were rolling into Gallup after experiencing a flat tire at 10pm on New Year's Eve. We happily found the room to be clean, comfortable and warm. We even got breakfast provided. Thanks for a great night of rest when we had planned to drive straight through. Oh, not that we needed it, but we're pleased to see a noon checkout time. That seemed unusual. We decided to roll on to Albuquerque on our spare tire to have it flat replaced.
Diana
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Diana,Thank you for choosing our hotel and for taking the time to share your experience! We are thrilled to hear that you found our room to be clean, comfortable, and warm, and that you enjoyed the breakfast provided. We understand that a midnight inconvenience can be frustrating, but we are glad we could provide a great night of rest. We hope you had a safe journey to Albuquerque and were able to get your tire replaced. Should you have any future travel plans, we would be delighted to welcome you back for another enjoyable stay.
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Dear Guest,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future for another exceptional stay.
6/10 Soddisfacente
Kathleen
4 gen 2024
Mi è piaciuto: Personale e servizio
Kathleen
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Kathleen,We appreciate you staying with us and we apologize if your experience did not meet your expectations. We value your feedback and invite you to reach out to us directly so we can address any concerns you may have had during your stay. We strive to provide exceptional service and would love the opportunity to make it right for you.
8/10 Buono
Joyce
Viaggio con la famiglia
4 gen 2024
Mi è piaciuto: Personale e servizio e comfort della camera
Family trip
Front desk and lady n the buffet were awesome. Location was great. Room was as clean as could be although it was very outdated, old and weary. Fan in bathroom was connected to the light and was very loud. It appeared, due to sinage in the lobby, that the hotel may be under renovation (3rd floor was closed)
Joyce
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Joyce, Thank you for your feedback on your recent stay with us. We greatly appreciate your kind words about our front desk staff and buffet service. We're glad our location worked well for you. While we strive to maintain clean rooms, we apologize for any inconvenience caused by the outdated appearance. We'll look into the bathroom fan noise to ensure future guests have a more peaceful experience. We appreciate your understanding of any renovation signs you noticed, and we are excited about the improvements they will bring.
2/10 Terribile
Richard
Viaggio con la famiglia
31 dic 2023
Non mi è piaciuto: Personale e servizio e comfort della camera
Richard
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Richard, I'm sorry to hear that you had a less than satisfactory experience. We value your input and would appreciate it if you could provide more details about your stay so we can address any concerns you may have had. Please don't hesitate to reach out to us directly.
6/10 Soddisfacente
Douglas
Viaggio con la famiglia
29 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Even though its pet friendly, be prepared, there is a pet fee on top of a pet deposit.
Douglas
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Douglas,Thank you for sharing your feedback regarding our pet policy. We appreciate your understanding that pet fees and deposits are necessary to ensure a comfortable and clean environment for all guests. If you have any further questions or concerns, please feel free to reach out to our management team directly.
10/10 Eccellente
Kathryn, Webster
Viaggio di coppia
29 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff was very pleasant and attentive. Our room furnishings were shabby. (I did mention it to the Staff.) Staff said they are under renovation. Breakfast coffeemaker, juice dispenser out of order and sausage or bacon out.
Kathryn
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Kathryn,Thank you for taking the time to provide us with your feedback. We are glad to hear that our staff provided excellent service during your stay. We apologize for any inconvenience you experienced with the room furnishings and the breakfast amenities. We appreciate your understanding as we work towards improving our facilities.
8/10 Buono
Joe
29 dic 2023
Mi è piaciuto: Pulizia e personale e servizio
Nice employees, good value for the cost! Breakfast could have been better. No meat to go with eggs, orange juice out. Coffee was out however they did refill before I left.
Joe
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Joe,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our employees to be pleasant and that you felt you received good value for your stay. We apologize for any inconvenience you experienced with the breakfast offerings and we appreciate your specific comments regarding the lack of meat with the eggs and the shortage of orange juice. We will share this with our team for consideration. We hope to have the opportunity to welcome you back in the future.
4/10 Scarso
Gordon
Viaggio con la famiglia
27 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gordon
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Gordon, We're sorry to hear that your stay did not meet your expectations. We encourage you to reach out to our hotel directly to provide any specific feedback so that we can address any issues you may have had. We value our guests' experiences and would like the opportunity to make it right for you.
10/10 Eccellente
Keith
Viaggio con la famiglia
27 dic 2023
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Excellent stay
Wonderful experience. Staff was professional and very friendly. Would stay there again
Keith
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 feb 2024
Hello Keith,Thank you for sharing your wonderful experience with us. We are thrilled to hear that our staff provided professional and friendly service throughout your stay. We truly appreciate your kind words and look forward to welcoming you back in the future.
2/10 Terribile
Richard
Viaggio con la famiglia
27 dic 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
I thought I was in a despotic Trump hotel.
Grumpy front desk people. More like gatekeepers or loss prevention. The franchise owner is a price gouger. Not even close to what they should charge. $25 per night for a hypo-allergenic fifteen pound poodle dog; fully trained. Thumbs down on this place. The only thing good about this place was it's cleaning staff. The HVAC thermostat didn't even work. I didn't complain out of fear of retaliation.
Richard
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 1 feb 2024
Hello Richard, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and any inconvenience caused. It's important to us that our front desk team provides welcoming service, so we appreciate you bringing this to our attention. We strive to offer competitive pricing based on local factors, and we apologize if our rates did not meet your expectations. We'll certainly address your concerns with the franchise owner and ensure they are aware. We value your compliments about our cleaning staff and apologize for any issues with the HVAC thermostat. We encourage guests to report any concerns during their stay so we can address them promptly.
6/10 Soddisfacente
Niki
Viaggio di coppia
25 dic 2023
Mi è piaciuto: Personale e servizio
Beds were comfortable. Staff was nice. Powdered eggs and floppy sausage were disappointing. Everything was clean. But it didn't feel clean because everything was very old and the carpet was very stained.
Niki
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Hello Niki, Thank you for sharing your feedback. We're glad to hear that you found our beds comfortable and our staff nice. We apologize if the breakfast options were not to your satisfaction. We appreciate your observations about the carpet and will share them with our team for further consideration. We strive for cleanliness and will continue our efforts to provide a fresh ambiance for our guests.
10/10 Eccellente
James
Viaggio con la famiglia
23 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady that checked us in was so polite.
James
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 feb 2024
Hello James,Thank you for your kind comment about our polite staff member. We strive to provide exceptional service to all our guests.
8/10 Buono
Laura
22 dic 2023
Laura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 gen 2024
Hello Laura,We appreciate you choosing our hotel for your stay! If you have any feedback or concerns, please don't hesitate to reach out to us directly. We value your experience and would love to address any issues you may have encountered during your stay. We hope to welcome you back in the future for an even better experience.
10/10 Eccellente
Joan
19 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Joan
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Joan,Thank you for choosing our hotel and giving us a perfect rating! We are thrilled to hear that you had a wonderful stay with us. We truly appreciate your support and hope to have the opportunity to welcome you back in the future.
2/10 Terribile
David
Viaggio di lavoro
17 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Should be condemned
Almost fell through the bathroom floor
This hotel should be condemned
David
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello David, Thank you for sharing your feedback. We take the safety of our guests seriously and apologize for any inconvenience you experienced. We highly value your concerns and will conduct a thorough investigation to address them appropriately.
8/10 Buono
Maureen
Viaggio con animali domestici
16 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I heard that this hotel was pet-friendly, but they mean dogs only--I didn't know this and have a cat.
Maureen
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Maureen,Thank you for your feedback. We apologize for any confusion regarding our pet policy. As stated on our website, we do only allow dogs at our hotel. We appreciate your understanding in this matter and hope to have the opportunity to welcome you back in the future.
6/10 Soddisfacente
Darrell
13 dic 2023
Mi è piaciuto: Pulizia e personale e servizio
Definitely clean; nothing unique, but disappointed that Comfort Inn and Suites doesn't do more to keep hotel up to date given prices in comparison to other hotels.
Darrell
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 15 dic 2023
Hello Darrell,Thank you for sharing your feedback on your recent stay at Comfort Inn and Suites. We appreciate your positive comments regarding the cleanliness of our hotel. While we strive to offer competitive prices, we understand your concerns about the need for updates. We value your input and will take it into consideration to improve our facilities in the future. We hope to have the opportunity to welcome you back and provide you with an even better experience.
2/10 Terribile
Danny
10 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wouldn't recommend
Danny
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Danny, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your input and will use it to improve our services. Should you have any further concerns, please reach out to our management team directly.
6/10 Soddisfacente
Ronnie
7 dic 2023
It’s ok for a drive on I 40
Ronnie
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Ronnie,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that our location served your needs. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us.
8/10 Buono
Robert
5 dic 2023
Mi è piaciuto: Personale e servizio
Robert
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Robert,Thank you for choosing to stay with us! We're happy to hear that you had a great experience overall. If you have any specific feedback or suggestions, we encourage you to reach out to our hotel directly so we can further improve our services. We hope to welcome you back soon for an even better stay!