1. There were no instructions on how to check in. The contact provided on the confirmation had a full voicemail and did not respond to a text. No alternate contacts provided. Fortunately, there was a neighbor cabin that provided a number to owner. After an hr we finallly were given a code to enter the cabin. We got the cabin code, and the room was not made up, dirty floor, bare beds, spiders, no towels, and very cold. After extreme frustration for an hr, he gave a code to the cabin next over which was available. It was slightly better, but still cold, dirty floor, one towel, half roll TP. We went out for food and locked the door handle. That was a huge mistake because apparently you are only supposed to use the deadbolt code and not the door handle lock. They (owners) did not have keys and said we shoudn't have done that! This was a saturday night in November at bear lake, which was basically deserted for the winter. We went to dinner and 3 hrs later they somehow unlocked the door. The cabin also has a very tiny heater and it took over 5 hrs just to get to a temp that you didn't have to wear a heavy coat. And it was running all night and needed heavy blankets to sleep. A very unpleasant stay and not a place to stay in cold conditions. In summary, they need at a minimum some basic directions on this horrible property for checking in, who to communicate with, and how not to get locked out of the cabin. Just don't stay here and save your sanity.
