Esterni

Recensioni per Sheraton Garden Grove-Anaheim South Hotel

3.5 out of 5
Sheraton Garden Grove-Anaheim South Hotel
12221 Harbor Blvd, Garden Grove, CA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 576 su 1003 recensioni" "
Valutazione di 8 - Buono. 213 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 1003 recensioni" "
Valutazione di 4 - Scarso. 70 su 1003 recensioni" "
Valutazione di 2 - Terribile. 45 su 1003 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Katrena

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was for the most part clean. There was a French fry left on the floor in my room, I'm assuming from the previous guest. All else was clean
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Hannah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice staff
Soggiorno di 4 notti ad aprile 2024
Risposta di Skylar , il giorno 24 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and hope you'll consider us again if your travels bring you to Anaheim again.

10/10 Eccellente

Joseph

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chloe was such a help ! She’s the best . When my wife and i arrived she was very welcoming and friendly which made us FEEL very Comfortable . She offered me to sign up to there rewards program which is recommended for me since I travel a lot . Or anyone who would love to save money ! And on the Goodside it’s saved me 75$ in parking fees. Chloe made my check in very easy fun and fast . The rooms were very comfortable, the AC was amazing ! Overall the hotel was a 10/10 I’m definitely returing here for my next trip to Disneyland ! GIVE CHLOE A RAISE ! Anyone checking in LOOK FOR CHLOE SHE IS THE SWEETEST PERSON ALIVE !
Soggiorno di 3 notti ad aprile 2024
Risposta di Steve L, il giorno 22 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most! Please note your feedback has been shared with Chloe and the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steve LangevinFront Office Manager

8/10 Buono

Simon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Limited options for dining on hotel premises, but nearby restaurants made up for it. Bar was adequately sufficient for basic drinks. Sign up for the Bonvoy promotions and save $24 nightly parking fees.
Soggiorno di 2 notti ad aprile 2024
Risposta di Steve L, il giorno 22 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Patrice

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel rooms were dirty and had bugs.
Soggiorno di 2 notti ad aprile 2024
Risposta di Steve L, il giorno 19 apr 2024
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey. My sincere apologies for your recent stay at Sheraton Garden Grove-Anaheim South. Rest assure I have shared your comments with my housekeeping team and corrective action has been taken. We pride ourselves on delivering outstanding service and upholding exceptional cleanliness standards. I value your feedback and am available to speak to you directly.Sincerely, Steven Langevin

10/10 Eccellente

Ian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 6 notti ad aprile 2024
Risposta di Skylar , il giorno 19 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay as much as we did serving you. We wish you safe travels on your next destination and please consider us the next time you are in Anaheim.

8/10 Buono

Takafumi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
早めのチェックインにも対応していただいたり、ディズニーへ向かうバス乗り場の案内を丁寧にしていただくなどスタッフの方の対応が非常によく、快適な旅行になりました。
Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 18 apr 2024
シェラトン ガーデン グローブ アナハイム サウスをお選びいただきありがとうございます。 次の目的地でのご成功をお祈り申し上げますとともに、アナハイムへの次回のご旅行の際には当ホテルをご検討いただければ幸いです。

10/10 Eccellente

Lawrence, Hemet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is well-maintained and has excellent, well-trained staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 15 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

10/10 Eccellente

Wael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect for family . Thanks Sheraton
Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 16 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay. We wish you safe travels to your next destination and hope you'll consider us the next time your travels bring you to Anaheim.

10/10 Eccellente

Miesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Skylar , il giorno 15 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

10/10 Eccellente

Begench

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 15 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

8/10 Buono

Audrey, Union City

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked that it was far away from the crowds but only a 10min drive
Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 29 apr 2024
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed staying with us as much as we did hosting you. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.

2/10 Terribile

Taleya

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 15 apr 2024
Thank you for staying with the Sheraton Garden Grove Anaheim South. We appreciate your feedback. We'd love to hear any and all areas in which we can improve. Please let us know as we are always looking to better serving our guests.

4/10 Scarso

Maria Alejandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was clean and staff was amiable upon a late checkin after Disney. We had a complimentary breakfast for signing up to the rewards program. Breakfast was good and staff was also friendly. After check out was charged 161.74! While room was pre-paid via expedia, turns out the charges were 100 for incidentals and 61.84 for parking one night. The incidentals were refunded after contacting Expedia cust service. However, be warned about parking charges. Reading other reviews, this seems to be an extra charge with inconsistent pricing.
Risposta di Skylar , il giorno 12 apr 2024
Thank you for staying with us. Your feedback is greatly appreciated!

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff great and wonderful people on the front desk very clean rooms. We will be staying there again.
Soggiorno di 2 notti a marzo 2024
Risposta di Skylar , il giorno 12 apr 2024
Thank you for staying with us! Your feedback is greatly appreciated!

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Skylar, il giorno 12 apr 2024
Thank you for staying with us! Your feedback is greatly appreciated!

4/10 Scarso

Amy

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were here for a basketball tournament so we had multiple rooms booked. At least 4 families, including myself had bugs in their bed and ended up with welts or rashes on their bodies.
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 12 apr 2024
Thank you for staying at the Sheraton Garden Grove Anaheim South. We are sorry this stay did not meet your expectations and your feedback has been shared with the appropriate department.

10/10 Eccellente

Gina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quick and easy to get around. Great area
Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. Your feedback was shared with the appropriate department. We hope you will consider our property the next time your travels bring you to Anaheim. Safe travels for now!

8/10 Buono

Jennifer

Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 29 apr 2024
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed staying with us as much as we did hosting you. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.

10/10 Eccellente

Livier

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpio y agradable
Soggiorno di 3 notti ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and hope you will consider our property the next time your travels bring you to Anaheim.

10/10 Eccellente

Angelica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was super friendly and welcoming! SHOUTOUT TO CHLOE! one of the best receptionist! The rooms were clean and well made. Overall, great stay and was close to a lot of options of dining. and super close to Disneyland.
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. Your feedback has been shared with the appropriate department. We hope you will consider our property the next time your travels bring you to Anaheim.

10/10 Eccellente

Obree

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really loved this hotel. The staff was super friendly and kind. My only con would be there wasn’t always someone at the front desk you might have to wait a little bit and the vending machines were never restocked the whole week I was there, other than that I really can’t complain. We were restocked daily with fresh towels and the always made our beds and cleaned the room up. I was concerned they didn’t have a microwave in the room we had a bunch of left overs but there was one down by the vending machine. I was happy about that. It was a nice stay. Definitely would stay here again.
Soggiorno di 8 notti a marzo 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your service as much as we did serving you. Please consider us again if your travels bring you back to Anaheim.

10/10 Eccellente

CONSUELO

Mi è piaciuto: Pulizia e servizi
Good service
Soggiorno di 1 notte ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay and wish you safe travels to your next destination.

6/10 Soddisfacente

Jeffrey

Viaggio con la famiglia
Did not like $24 a night for parking.
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for staying with us. We appreciate your feedback and hope you consider staying with us again.

10/10 Eccellente

Ely

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best hotel
Soggiorno di 2 notti ad aprile 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. Your feedback has been shared with the appropriate department. We hope you will consider our property the next time your travels bring you to Anahiem.

8/10 Buono

Sara

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The negatives for this property are pretty minor. Litter is always found outside (even though the staff are always seen cleaning up). But locals and tourists keep them busy by throwing garbage wherever they like. The beds and cabinets in the room were very sqeaky. Otherwise the pool was nicely heated, the staff were wonderful, and the hotel was clean. Also the public transportation to Disneyland stops right in front of the hotel. We were traveling with a young child and a baby and this was a great hotel for us.
Soggiorno di 7 notti a marzo 2024
Risposta di Skylar , il giorno 7 apr 2024
Thank you for staying with us. We appreciate your feedback. Please consider us the next time your travels brings you to Anaheim.

4/10 Scarso

Diana

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Skylar , il giorno 9 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We apologize that this stay did not meet your expectations. Please consider us again if your travels bring you to Anaheim.

10/10 Eccellente

Gabriel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were friendly and the bar tender was awesome. I had a great stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Skylar , il giorno 7 apr 2024
Thank you for choosing the Sheraton Garden Grove. We wish you nothing but safe travels to your next destination.

10/10 Eccellente

VICTOR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a marzo 2024
Risposta di Steve L, il giorno 6 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Chasity

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel with very friendly staff. Very quiet and peaceful. I had a view of the mountains and watched the sunrise every morning, it was a peaceful place to be.
Soggiorno di 4 notti ad aprile 2024
Risposta di Steve L, il giorno 6 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Austin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Needs better mattresses and pillows but not the worst i have slept on
Soggiorno di 5 notti a marzo 2024
Risposta di Steve L, il giorno 6 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to see you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. We are currently in the process of replacing our mattresses.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steve LangevinFront Office Manager

8/10 Buono

Carla

Soggiorno di 3 notti a marzo 2024
Risposta di Skylar , il giorno 7 apr 2024
Thank you for staying with us. Please consider us again when your next travels bring us to Anaheim

4/10 Scarso

Laray

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Upon trying to check in, customer service was not the best. The first rep never looked up, didn’t smile and just said, “give me a minute”. The second rep came out and just kept apologizing for unknown reasons, didn’t seem like she was trying to help me check in at all. She kept cutting me off when I was trying to talk, I will NOT be staying here again!
Risposta di Steve L, il giorno 5 apr 2024
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team

10/10 Eccellente

Eliseo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Steve L, il giorno 6 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin

10/10 Eccellente

maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was clean staff was very nice .
Soggiorno di 1 notte a marzo 2024
Risposta di Skylar, il giorno 4 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 Eccellente

Katie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved staying here. The staff went out of their way to make us feel valued. The front desk associates were very nice. We ordered room service and the menu had changed so someone ran us up a menu within 2 minutes. The food we ordered was delicious. We got salmon that was succulent, giant nacho and cheesecake. The kids orders were huge portions as well. I had trouble opening my wine in my room and I brought it down to the restaurant and they got it open for me. Everyone was smiling and happy. I truly appreciated the staff and would definitly stay here again. There were tons of restaurants to walk to and the pool, spa and gym were immaculate.
Soggiorno di 3 notti a marzo 2024
Risposta di Skylar, il giorno 4 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Steve L, il giorno 5 apr 2024
. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Jaime

Soggiorno di 3 notti a marzo 2024
Risposta di Steve L, il giorno 22 apr 2024
Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Jasmine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice loved the service the staff and property very clean
Soggiorno di 3 notti a marzo 2024
Risposta di Steve L, il giorno 3 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Kristy, Bakersfield

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice staff. Easy and early check in and nice dinning options.
Soggiorno di 2 notti a marzo 2024
Risposta di Steve L, il giorno 1 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Muy bien
Soggiorno di 1 notte a marzo 2024
Risposta di Steve L, il giorno 1 apr 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin

8/10 Buono

Kirk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Steve L, il giorno 1 apr 2024
. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Veronica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Steve L, il giorno 1 apr 2024
Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steve LangevinFront Office Manager

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice hotel. The staff was incredibly friendly and knowledgeable.
Soggiorno di 2 notti a marzo 2024
Risposta di Steve L, il giorno 30 mar 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin

10/10 Eccellente

karen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo muy bien , solo el estacionamiento tienen cuota por día
Soggiorno di 5 notti a marzo 2024
Risposta di Skylar , il giorno 29 mar 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

6/10 Soddisfacente

Jerediah

Soggiorno di 3 notti a marzo 2024
Risposta di Skylar , il giorno 18 apr 2024
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're sorry this stay was not up to your expectations. We hope you'll consider us whenever your travels bring you to Anaheim

10/10 Eccellente

Darlene

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was wonderful
Soggiorno di 1 notte a marzo 2024
Risposta di Skylar , il giorno 28 mar 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove.

10/10 Eccellente

Antonia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The restaurant staff was not kind, In every hotel in different cities south california we stay in the two weeks every where we went there was complemantary Coffee and water, and when asked the restaurant they were rude about it. That made us the decsion to go somewhere alse next time we are in town. other than that everything good, Thank You! Frank Grande
Soggiorno di 2 notti a marzo 2024
Risposta di Skylar , il giorno 28 mar 2024
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests. I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve.

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Skylar , il giorno 29 mar 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 Eccellente

Nancy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the stay it was great and staff was welcoming
Soggiorno di 1 notte a marzo 2024
Risposta di Steve L, il giorno 25 mar 2024
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin