Hotel vicino a Gateway Shopping Center - Jacksonville

“That’s nice and clean place enjoyable”

“Nice large clean room Staff was friendly and helpful. Nice breakfast variety. Good value. Located near highway exit so there was typicall highway noise. Only thing that was a bit concerning is that there were several young guys hanging in the parking lot most of the timr when we went to our car. ”

“We did not take advantage of any amenity’s while there. ”

“This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one...

“It was a great experience for my children and I bc this house was / used to be my family home…. My great grandparents home where my grandfather and other family members grew up and we had lots of family holidays!! It was wonderful to share that with my own children! Thank you!!”

“First, at checkin there was no one at checkin to give me my room key. It was a wait . I waited for a total of 3hours it was unbelievably the computer was down. So, I had to take a picture.Three pictures, front and two ,two sides. I asked why the picures and I was told this is what we have to do for checkin and their were no keys. You had to be let in by the the personal at the front decks. Their was know one to help me. Wwhen the first person showed up she tried to help but her keys did not...

“Albergo cadente, sporco, poco luminoso, malgestito. La camera, grande ma nella quale i piedi appicicavano a terra per uno sporco mai ben pulito ,mancava di lampadine; è dovuto intervenire l' elettricista per riparare l' impianto e mettere le lampadine. A questo punto abbiamo guardato le recensioni a 5 stelle lasciate dai clienti e ci siamo accorti che tutti questi clienti che le avevano rilasciate non hanno mai fatto recensioni in località lontane dall'hotel. Saranno forse gli stessi clienti che...

“Poor selection of items for breakfast. Room was small but very nice.”

“Breakfast and staff were great”

“I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This...

“Una estafa ”

“We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and...

“Room was clean and most staff was friendly. Free breakfast was ok. Had to ask staff to replenish milk, sausage, etc. in order to eat. There were a lot of guests eating at the same time. We would stay here again.”

“All Good”

“Fine ”

“Estancia pasajera con utilidades básicas. La habitación necesita remodelación. Desayuno básico. Olor en la habitación no agradable. ”