Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I recently stayed at Highlands. It is a beautiful and modern condo complex that was built recently after the prior place was lost to the fires a few years ago. The property is really nice, with sleek decor and a genuinely welcoming atmosphere. The rooms are spacious, the beds are comfortable, and everything feels fresh and new. The condo was clean, the showers are nice and provide a really nice hot shower, the kitchen was nice with new appliances, the laundry machines are full sized, and the fireplace in the living room provided some much needed heat during the cold. The location is great – it’s about 10 minutes from Gatlinburg, Pigeon Forge and the Smoky Mountains National Park. There is no grill and the only hot tub is outdoors by the pool, so the units don’t each have their own. They provide starter essentials like toilet paper, paper towels, laundry and dish detergent, but be prepared to purchase extras if you might need them. We also purchased pump hand soap because they provided bar soap, but no soap dishes. It's a small detail, but having to place wet soap directly on the counter was less than ideal for a place of this price and caliber. They also only provided one luggage rack for the entire two-bedroom condo which was a miss. We were pulling things from other rooms to put our luggage on and that’s not ideal.The main issue we had was that they are building a 2nd building right outside of where our room was located. Construction began early every morning—before sunrise. We mentioned that this was a problem while on vacation to the team working and we were told that it’s just the way it is. No one reached out to us to discuss it and that was very disappointing. The noise disrupted our sleep and made it hard to relax. As you can imagine, that was a significant detractor from an otherwise enjoyable stay.Overall, the Highlands has a lot of potential, and I think these issues are
