Verificata
2/10 Terribile
Donna
29 set 2019
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Well we got there on a Monday and all was good until we tried to get in the hot tub. Heating element was out. They fixed it. The tv wasn’t working in the bedroom. They also fixed it, but the best stuff was yet to come. When we went to go Get in then bed it was reaking of the smell of vomit. Couldn’t not get ahold of anyone at the office to help with the smell. The next morning we called and they bought us new sheets. Well that didn’t work. The vomit was on the mattress and box spring. Called again and the next day they came and cleaned the carpets and saturated the mattress with cleaner. The bed was so wet that we couldn’t sleep in it. So we tried to sleep on the couch bed and that wasn’t happening. So we had to flip the mattress over and pile mass blankets on the bed all to try to get some sleep. The bed was so hard. We decided to leave a day early because of course I am not sleeping on a hard wet bed. We called timber tops cabin rental to let them know that we were leaving a day early and that we would like a refund for the last night that we did not stay there and of course to no surprise they refused to give us a refund for any of the issues we had to deal with. So we will not be going back there ever again.
Donna
Soggiorno di 5 notti a settembre 2019