Baita intera

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Galleria fotografica per Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Smart TV, caminetto, videogiochi
Piscina
Un edificio rustico in legno con una grande ruota idraulica, un molo in legno e una piccola cascata.
Parco della struttura
Interni

Recensioni

9,4 su 10
Eccezionale

Baita intera

13 camere11 bagni68 posti letto605 m²

Servizi più richiesti

  • Piscina
  • Vasca idromassaggio
  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

  • Top Reasons to Book This Cabin:
    *Accommodates up to 68 guests
    *Community Indoor Pool and Pavilion onsite
    *Outdoor Hot Tub
    *Cozy King Suites with Futon in every room
    *Theater Room and Game Room
    *Centrally located in downtown Gatlinburg
    *Professionally Managed, 24/7 Service

    Welcome to The Big Poplar Retreat – a Gatlinburg getaway where luxury and sophistication meets rustic charm. As you enter the great room, you are greeted by the warmth of the stone fireplace, the scent of cedar plank walls, and the sight of the high vaulted ceiling that adds a sense of grandeur to the space. The comfortable leather seating allows for you to sit back, relax and unwind. As you step into the gourmet kitchen your inner chef come alive as you prepare delicious dishes on the locally sourced log dining tables where there's plenty of seating for your large group.

    Whether you're visiting for a work retreat or family reunion, this cabin has something for everyone - a game room, theater room, five comfortable sofas, four dining tables, a convenient island located in the heart of the kitchen, outdoor hot tub, and an indoor community pool to enjoy any time of the year!

    As you venture outside, the expansive deck awaits with its numerous rocking chairs and outdoor dining area, where you can indulge in breathtaking views while enjoying your meals. A kitchenette, complete with a full-size fridge, microwave, and sink, is located near the game and theater room for your convenience. With all the luxury and amenities available at The Big Poplar Retreat, your family getaway is sure to be one that will be cherished for years to come.

    *This property is not available to adults under the age of 25. No exceptions.*

    Parking Notes:
    The Big Poplar Retreat requires parking passes. This unit has 8 parking spaces, there will be 8 parking passes in your unit when guests arrive. The parking space #7 will be listed on the parking pass. No additional parking spots will be available and towing is enforced. Please use only the 8 spaces marked with #7.

    No RV's or Trailers.

    *This Property is Not Pet Friendly*

    The Big Poplar Retreat is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.

    Bedroom Setup:
    Main Level: TV's in each room
    2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 futon in handicap friendly bedroom, 1/2 bath in the hall
    Lower Level: TV's in each room
    4 King suites (each with a futon and a tub shower combo)
    Upper Level: TV's in each room
    4 King suites (each with a futon and a tub shower combo)
    Futon in the open Loft area
    Bunk Room #1: 2 Queen/Queen
    Bunk Room #2: 2 Queen/Queen/Queen with an attached bath
    Bunk Room #3: 1 Twin/Queen and 1 Queen/Queen
    Hall Bath

    Area Attractions:
    The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!

Servizi della struttura

Piscina/Spa

  • Piscina in comune
  • Vasca idromassaggio

Connessione Internet

  • La baita offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Parcheggio in loco

Cucina

  • Angolo cottura
  • Forno
  • Frigorifero
  • Isola per cucina
  • Lavastoviglie
  • Macchina per caffè/tè
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 13 camere da letto
  • Divano letto
  • Lenzuola fornite dalla struttura

Bagno

  • 11 bagni
  • Asciugamani forniti in loco

Spazi a disposizione

  • Camino
  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Smart TV
  • Videogiochi

Aree esterne

  • Balcone
  • Griglia da barbecue

Lavanderia

  • Lavanderia
  • Lavatrice

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Servizi e dotazioni

  • Ferro/Asse da stiro

Vantaggi della posizione

  • In un paese
  • Nella zona montana
  • Vicino a un outlet

Cose da fare

  • Parco acquatico
  • Sala giochi
  • Tavolo da biliardo
  • Parco a tema nelle vicinanze
  • Tour enologici nelle vicinanze

Misure di sicurezza

  • Rilevatore di monossido di carbonio non specificato (l'host non ha indicato se la struttura è dotata di un rilevatore di monossido di carbonio; valuta l'ipotesi di portare un rilevatore portatile)
  • Rilevatore di fumo non specificato (l'host non ha indicato se la struttura è dotata di un rilevatore di fumo)

Informazioni generali

  • Dimensioni dell'unità: 605 metri quadrati

Strutture simili

Regolamenti

Check-in

Check-in a partire dalle 16:00
Età minima per il check-in: 25

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out
Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Istruzioni per il check-out

L'host chiede di completare le seguenti operazioni prima del check-out:
Caricare e far partire la lavastoviglie
Raccogliere gli asciugamani usati
Rimuovere gli oggetti personali, rimuovere gli avanzi di cibo e bevande e portare fuori la spazzatura
Spegnere le luci e chiudere a chiave le porte
Il mancato rispetto di queste istruzioni può comportare una recensione negativa da parte dell’host.

Regole della casa

Pets are not allowed. The minimum age limit for this unit is 25 No Parties Are Allowed.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
L'host non ha indicato la presenza o l'assenza di un rilevatore di fumo in struttura.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

Questa baita si trova a Gatlinburg e vanta una posizione strategica nei pressi di parchi a tema e in montagna. A livello naturalistico, tra le principali attrazioni della zona ci sono Parco Nazionale delle Great Smoky Mountains e Little Pigeon River. Altre due tappe assolutamente da non perdere sono Ripley's Aquarium of the Smokies e Parco a Tema Anakeesta. Non rinunciare a visitare Gatlinburg SkyPark e Wild Bear Falls Indoor Water Park. Dedica del tempo a scoprire tutte le attività e i servizi nelle vicinanze, come jogging e tour enologici. Vai alla guida turistica di Gatlinburg
Mostra altre baite a Gatlinburg
Mappa
Gatlinburg, TN

Cosa c’è nei dintorni?

  • Gatlinburg Convention Center (centro congressi)
    Gatlinburg Convention Center (centro congressi)
    8 min a piedi - 0.7 km
  • Gatlinburg Space Needle
    Gatlinburg Space Needle
    9 min a piedi - 0.8 km
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    11 min a piedi - 1.0 km
  • Parco a Tema Anakeesta
    Parco a Tema Anakeesta
    15 min a piedi - 1.3 km
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    15 min a piedi - 1.3 km

Come spostarsi

  • Alcoa - Aeropuerto de Knoxville (TYS) - 70 min. in auto

Ristoranti

  • Puckers Sports Bar
    12 min a piedi
  • Loco Burro Fresh Mex Cantina
    13 min a piedi
  • Pancake Pantry
    12 min a piedi
  • Smith & Son Corner Kitchen
    12 min a piedi
  • Subway
    11 min a piedi

Domande frequenti

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room ha una piscina?

Sì, la struttura ha una piscina.

Gli animali sono accettati presso Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Orario del check-out: 10:00.

Dove si trova Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Con una buona posizione in montagna, questa baita si trova a 15 minuti a piedi da luoghi d'interesse come Semaforo n. 6, Ripley's Aquarium of the Smokies e Parco a Tema Anakeesta. Gatlinburg SkyPark e Gatlinburg Convention Center (centro congressi) si trovano ugualmente a meno di 15 minuti di distanza.

Recensioni su Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Recensioni

Eccezionale

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 48 su 66 recensioni
Valutazione di 8 - Buono. 12 su 66 recensioni
Valutazione di 6 - Soddisfacente. 6 su 66 recensioni
Valutazione di 4 - Scarso. 0 su 66 recensioni
Valutazione di 2 - Terribile. 0 su 66 recensioni

9,6

Pulizia

9,8

Posizione

Recensioni

Verificata

10/10 Eccellente

Amanda W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
The cabin was very clean. This stay was with the Class of 1982 for our class outing. We really enjoyed ourselves and we do plan on planning another stay.
Soggiorno di 3 notti a ottobre 2025
Verificata

10/10 Eccellente

David T.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Amazing host and place. Hope to stay again in the future and highly recommend
Soggiorno di 5 notti a luglio 2025
Verificata

10/10 Eccellente

Andre J.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Staff Retreat

We had a great time, the house was super comfortable and very close to Gatlinburg. A very quiet neighborhood and easy access to everything.
Soggiorno di 4 notti a marzo 2025
Verificata

8/10 Buono

Aaron K.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
The size of this location was great. Bears wondered by almost daily which was really cool. Several of the appliances had issues, the dishwasher and stove both had issues. We would stay here again for the size and location.
Soggiorno di 3 notti a luglio 2025
Verificata

10/10 Eccellente

Enoch B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great location and excellent house layout

This property worked perfectly for our needs. It will likely be our first consideration when we return to Gatlinburg in the future.
Soggiorno di 3 notti ad aprile 2025
Verificata

10/10 Eccellente

Maryssa T.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

10/10

Amazing spacious well stock great location
Soggiorno di 3 notti a marzo 2023
Verificata

10/10 Eccellente

Karen T.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Family Trip

We absolutely loved our stay. We were close to town. Some of our group walked to the attractions, food and activities. The lodging was spacious with plenty of space for everyone to spread out. The kitchen was fully equipped
Soggiorno di 3 notti a dicembre 2024
Verificata

10/10 Eccellente

Loretta M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Our family vacation

Very neat would go back
Soggiorno di 4 notti a luglio 2022
Verificata

10/10 Eccellente

john f.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Will return

Very convenient. Had all the necessary items you would need for a 4 day stay. Lots of room for the 30 people that stayed there. Games and theater room were perfect.
Soggiorno di 4 notti a novembre 2024
Da un sito partner

10/10 Eccellente

Rostislav T.

Great cabin

Great layout of rooms to fit many families with privacy for everyone, while keeping the common area well open and Grey for fellowship.
Verificata

10/10 Eccellente

Chris P.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great place for large groups

Great loaction close to everything in Gatlinburg. Cabin was really nice and had everything we needed for our stay. We would definitely stay again. We even got to see a bear stroll through the parking lot! That was pretty cool.
Soggiorno di 3 notti a giugno 2024
Verificata

10/10 Eccellente

Toby W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Basketball weekend

We couldn't be happier with our stay for the weekend. Everything was on point from start to finish. Very easy as well. Thank you for a great stay. We will def be back
Soggiorno di 4 notti a febbraio 2024
Verificata

10/10 Eccellente

Nancy S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

2025 Tenn Family Vacation

The house was impressive. Spotless. It was in the perfect location close to all the attractions. Last visit we stayed in a high mountain house, we were to scared to go up and down mountain and were not able to enjoy attractions. This home was walkable distance to the main strip. Every day we were able to go enjoy a different attraction. Enough space for a large group of people. Looking forward to next year.
Soggiorno di 6 notti a marzo 2025
Verificata

10/10 Eccellente

Terry M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Blown away!

This place exceeded my expectations! I have been to this area 4 times in the past few years. None of the other residences come close. Def worth the price!
Soggiorno di 2 notti a maggio 2023
Verificata

10/10 Eccellente

JImmy M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

More than a place to sleep.

This property was the perfect location for an annual office retreat. The accommodations were more than enough for our visit to Gatlinburg. Located within a short walk to downtown with a shorter walk to a trolley stop. This was very convenient for taking in restaurants and shopping without the hassle of attempting to park on the main strip. The house is beautiful with cabin themed decor throughout.
Soggiorno di 2 notti a ottobre 2022
Verificata

10/10 Eccellente

Shamus S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great house for a large group or family!

This place was great. Even better than expected. It was super clean and check-in was easy for everyone. Plenty of parking. The house itself is in a great spot- walkable to the center of Gatlinburg but you also have some great forest/mountain views from the front and back of the house. Great place and we hope to go back to this house or one of the others in the complex.
Soggiorno di 3 notti a ottobre 2022
Verificata

10/10 Eccellente

Barbara B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Vacation for Community Residence of LCDSNB

We had a wonderful time. The home was beautiful and everything worked well, no issues except a few visits from the bears, but they continued on to where they were going. It was refreshing watching them. The neighborhood was exceptional! We will definitely come stay again in the future. KUDOS to the staff when communicating with us!
Soggiorno di 4 notti ad agosto 2024
Verificata

8/10 Buono

Sue F.

Mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Check-in

Nice Place

Great place very responsive polite management. Property needed some repairs but management wished to send maintenance. Didn’t want to give up family time to have maintenance repair on our time! Check in was a nightmare as the message system was not working properly. I never got check in info by email or text. Had to call. Great place but bad issues that need addressing!
Soggiorno di 3 notti a giugno 2025
Verificata

10/10 Eccellente

Dorothy S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Sistare family WINTER vacation

Location was GREAT. We were able to walk to and from the downtown main area of Gatlinburg, even the 4 year old. Watched the fireworks on New Years Eve from our deck with a great view. Large Gathering Room on main level with kitchen/dining area was great for our large group. We had a few minor problems but as soon as we notified the manager the problems were immediately taken care of. We recommend this to large groups and we look forward to going again soon.
Soggiorno di 5 notti a dicembre 2022
Verificata

10/10 Eccellente

Harold H.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great time in Gatlinburg

Property was awesome as advertised very clean. Cabin feels much larger than the impression I got from the pictures. Stairs were a bit steep and was a challenge for some of the older members of the family. Minor issues at arrival that didn't impact our trip but host offered to have someone fix. Close to everything in downtown Gatlinburg. The trash bins inside the house and in the community are much smaller than expected. Family of 19 had a great time would definitely rent again.
Soggiorno di 5 notti a settembre 2022
Da un sito partner

6/10 Soddisfacente

Old Fort Freewill Baptist O.

Great cabin for large groups!

This is a beautiful cabin with a great lay out . The bunk rooms we amazing. The kitchen was stocked well with cooking utensils and pots and pans .It wasn’t but just a short hop to town Incase you needed something. However the floors were very dirty. Walk across the floor with socks or barefoot and your feet are black. There was trash on the landing of the stairs going upstairs to bedrooms . Baseboards were very dusty. When we were ready to take things out of the oven there were no pot holders and only one kitchen towel no dish cloths.There are lots of bear on the property climbing on the decks so be careful going out side . All in all we enjoyed our stay .
Verificata

10/10 Eccellente

Debbie R.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great location & perfect for large groups

The Big Poplar Retreat has a lot of room for larger groups to stay and have their own space. Kitchen is fully stocked, more than enough towels and blankets, they supply dish soap, dishwasher tablets, sponges, shampoo, conditioner and soap. Only thing I will note is that it advertises they have "hair dryer" and there is only one in the unit when the unit will sleep over 60 people. We never found the one hairdryer but luckily someone else brought one. Also the kitchenette downstairs is not stocked with anything other than a tea towel, sponge and dish soap. No dishes, cups, glasses or silverware so you would need to bring down from main floor kitchen. Other than that, the place was perfect for our needs. Thanks Vacasa for another great stay! We have stayed in this area for 3 years in a row and not sure we will go anywhere else.
Soggiorno di 2 notti ad aprile 2023
Verificata

10/10 Eccellente

Heidi W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Super Comfortable and Incredible for Large Groups!

We had a group of 18 stay at the house with several small children (think nap-time is still essential) so we had more rooms than we needed, but it was perfect. There was enough space for 18 of us to comfortably hang out in the open-concept kitchen/living room without feeling stressed out. Having that many bathrooms, the little movie theater seating, and the fantastic bunkbeds made this for an absolutely terrific stay. I booked it for my mom's birthday and the hosts even sent a small card and a bear for her to congratulate her. I highly recommend this place and would love to stay again. We saw bears every day of the stay (including one who nonchalantly walked through the backyard), which was exciting and fun! The floors needed a bit better vacuuming, but that's really the only criticism I have for it. It is spacious, comfortable, overall very clean, and made you feel like home immediately (although I cannot comfortably fit 18 into my home). For anyone with a big group (and small children) this is a fantastic decision. Additionally, you can walk to downtown Gatlinburg, it's about half a mile to walk, so you dont even need to pay for parking or worry about traffic. Thank you for letting us stay here!
Soggiorno di 3 notti a luglio 2024
Da un sito partner

8/10 Buono

Nihar G.

Beautiful home, with some flaws

It’s a great home with a fantastic layout and ideal for large parties. It looks as advertised. The kids loved the bunk beds, the video games, and the movie room. We all loved the living room and backyard deck for the families to hang out. We saw a bear cub walk between cabins to the backyard on our first night! However, it is not without some small flaws, which you don’t expect at these price points. The row of cabins are packed a bit tight and we had a very loud group neighboring us drinking and yelling (not exaggerating) until 2:30am. It was impossible for the 2 or 3 rooms facing that house to get any sleep until the neighbors went to bed late. I recognize this might be our own 1-off experience, but it really did impact our stay. The room walls also don’t provide a great barrier to sound so you can hear more than you should be able to. The floors are very dirty. I noticed others complain about this in previous reviews but hoped those were 1-off scenarios. They weren’t. Our feet were black on the bottom after the first night. We wore sandals thereafter. We ran out of paper towels on day 4 of 5 (we had almost 30 people eating daily at the house). We were told they don’t provide additional supplies. I find that to be very disappointing, again given how much we are paying. Lastly, 2 coffee machines in the property, neither worked. To their credit, someone quickly came out with a paper clip to fix both of them (some small component needed to be cleaned out - guess it was a known problem). Another annoyance on our first morning there which forced a Starbucks run. Little things for the most part, but you expect flawlessness when paying 5 figures.
Soggiorno di 4 notti a luglio 2022
Verificata

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, check-in, accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione

A bit of a mixed bag +/-

First off--the pros: the house itself is really beautiful. Large, well thought-out amenities and common spaces. Nicely decorated and well stocked (dishes, linens, cooking supplies). The house and its configuration worked very well with our large family reunion. Plenty of space for all. The cons: some TVs in rooms did not work, flooring on main floor was really dirty (not visibly but our feet were filthy from day 1--it seemed like it needed a good mopping), no broom for clean-ups. These are fairly minor--part of working out the kinks of a new property I imagine. What was not a minor hiccup was a persistent issue with the trash. Either or previous guest or a bear (likely the latter) left a bag of trash over the embankment right off the lower deck. This proved problematic for a couple reasons. First, this house is situated in bear country--the creatures don't need any additional enticement. Beginning with our first morning there we saw a bear foraging through the trash, scale the support poles and walk around the lower deck of the house, and approach the front door of the house on two occasions. And there were people nearby everytime. We completely understand--the bears were here first. But leaving that bag of trash out there was like bear baiting. I called and spoke with maintenance 6 times the second day we were there, and while seemingly sympathetic--there was no remedy. For our entire stay--the trash remained. I was told by the property management company that they tried to send someone out to clean up the trash and he slipped on the wet embankment and could not finish the job. Perhaps they did, and we were not unsympathetic to his challenge. However, for 5 full days, the trash lay strewn about the property--feet from the house. I am not sure why the maintenance team did not attempt an additional solution to this problem. Several phone calls and 5 days--particularly at this price point--is entirely unacceptable. Even if the bears were a non-issue, no guests at this upscale property should have to stare at trash for the entirety of their stay. The house was lovely and we enjoyed our time. Yet, we were left quite disappointed by the management of this property. Our extended family takes a vacation together like this regularly in different locations and we have never encountered an issue like this. No attempt at remediation or restitution was offered. Disappointing.
Soggiorno di 4 notti a luglio 2019